User guide

Creative MuVo VIDZ User Guide
55
Troubleshooting
When a problem occurs while using the product, please use the following checklist:
The product fails to operate
with nothing displayed on the
LCD.
▶
Recharge the built-in battery.
No sound during playback.
▶
- Ensure that a track has been saved to the removable disk.
- Check whether the volume level is set to ‘0’.
- Ensure that the earphones are properly plugged in.
Button keys do not work.
▶
Check whether they have been locked (Hold mode).
Cannot download a file.
▶
- Make sure that the product is properly connected to your PC.
- When using the USB extension cable, make sure that it has
been properly connected.
Stops operating.
▶
Press the RESET button next to the HOLD button on the
player. (This forces the product to shut down.)