Operation Manual

Problems with Audio Streaming via USB Host
The Sound Blaster E5 automatically powers off during audio streaming.
When a supported Android device is connected to the Sound Blaster E5 via the USB Host port, the Sound
Blaster E5 will attempt to charge the device. As a result, battery power consumption of the Sound
Blaster E5 increases. When the battery level drops to the minimum, the Sound Blaster E5 automatically
powers off to conserve battery power.
Do the following:
i. Disconnect the Android device.
ii. Charge the Sound Blaster E5 until the battery is full.
Problems with Simultaneous Playback/Recording
An error message appears when recording and playing back simultaneously.
This may occur due to data transfer limitations if your computer is using a USB 1.1 connection. It may
not be possible to play back, or simultaneously record and play back, content at the highest bit rate
and/or frequency supported. Select lower bit depth and sampling rates for reduced CPU consumption
and lower USB bandwidth requirements. Select lower settings if you encounter performance problems
or if you run out of USB bandwidth. Lower sampling and bit depth rates, however, usually result in lower
audio quality.
This should not be a problem if you are using a USB 2.0 connection.
Tips to Improve Your Recording Quality
The Sound Blaster E-Series Control Panel allows you to configure various audio settings to enhance your
recording experience. You may toggle between the pre-configured microphone settings or adjust the
audio configurations, such as microphone input volume, microphone equalizer, microphone boost, etc.
Restore Factory Default Settings
To reset your device to the factory default settings, press the Power button together with the Volume
Control knob for 5 seconds and then release. All settings and configurations made previously on your
device will be erased.
Additional Support
If you encounter any other issues or have any other enquiries about your Sound Blaster E5 or any other
Creative products, please visit our comprehensive knowledge base at support.creative.com or
www.soundblaster.com for additional information.
Sound Blaster E5 – Troubleshooting and Support 43