Installation Guide

Cree Lighting Connected Max Smart LED Bulb Wireless Router Guide 09.2020
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What if I see just a single WiFi network name but I still can’t pair?
You likely have a multi-band router that supports both the 2.4GHz and 5GHz bands, but the band that is setup is not 2.4GHz.
You likely need to configure the two selectable bands on your router so they you can select and use the 2.4GHZ band.
To configure your network:
You will need:
• The web configuration address for your router (usually found on the label attached to the back of the router.)
This may appear as an IP Address, a series of numbers separated by periods.
(Example: http://123.123.1.123)
You may need:
• A photo of all the information on the back of your router (make/model, serial number, device access code, etc.)
Your router manufacturer’s website may require this information to guide you to the correct set up instructions and
complete the set-up.
• Your current WiFi password
Step 1: Enter the web configuration address found on the back of your router into a web browser on a device that is
connected to that WiFi network (can be a phone, tablet or computer) to get to the wireless page of the router’s website.
Follow the manufacturer’s instructions on how to configure a 2.4GHz band.
Step 2: Select the 2.4GHz setting page and set the WiFi Name (SSID) to XXX-2.4G, where XXX indicates the WiFi name
you’d like. Save settings.
Step 3: Go to the 5GHz setting page and set the WiFi Name (SSID) to XXX-5G, where XXX indicates the WiFi name you’d like.
Save settings.
By adding the -2.4/5G suffixes to your WiFi names you will be able to easily tell the two bands apart. When the settings are
complete, the two new WiFi network names will appear in the WiFi settings screen of your smartphone and you can pair by
joining the network that ends in “-2.4G.”
NOTE: After the WiFi names are changed, you need to reconnect the devices that use this wireless router. The password(s) remains
the same if it has not been changed.
CREE LIGHTING
CONNECTED MAX
SMART LED BULB
Wireless Router Guide
Need more help?
Call Cree Lighting Customer Service at 1-866-924-3645, ext. 1
Please have the following information ready for your call:
• WiFi service provider name
• Router Make and Model number
• Router configuration access web address or IP address
• Your current WiFi network name and password. (The Cree Lighting Customer Service will not ask for your
password, but you may need it to adjust your WiFi settings.)