User's Manual

Copyright Crescend Technologies 12 Rev O
6.3. RETURN FOR SERVICE PROCEDURES
When returning products to Crescend, the following procedures will ensure optimum response.
6.3.1. OBTAINING AN RMA
A Return Material Authorization (RMA) number must be obtained prior to returning equipment
to the factory for service. Please contact our Customer Service Department at 800-872-6233
to obtain this number. Failure to obtain this RMA number may result in considerable delays in
receiving repair service.
6.3.2. REPACKAGING FOR SHIPMENT
To ensure safe shipment of the amplifier, it is recommended to use the packaging designed
for the amplifier. The original packaging material is reusable. If it is not available, contact
Crescend’s Customer Service Department for packing materials and information.