Warranty

LIMITED WARRANTY
• Normal wear and tear of hardware and hardware nishes that can naturally occur (e.g. corrosion, tarnishing) or damage at construction site.
• Minor scratches, slight glass curvature or glass imperfections are natural variances in glazing and do not impair structural integrity or signicantly obscure
normal vision.
• Repairs, renishing or similar activities involved when skilled labor installs or replaces products.
• Condensation and any related water damage (such as mold or wood rot due to water or ice build up), which occur as a result of humidity within the property
or changes in the interior/exterior temperatures, do not indicate a defect. Contact a heating/cooling specialist to assist.
• Products installed in a non-vertical position, discoloration of non-visible parts, or failures or operating difculties due to accident, acts of God, abuse,
misuse, alteration, exposure to the elements, improper or insufcient handling, storage, maintenance or service including, but not limited to, obstruction of
weep holes. Installation of units must be nished and operated in accordance with our installation instructions attached to each unit.
• Failures or operating difculties resulting from use of high-expansion foam insulation, incompatible sealant, cleaning agent, or exposure to corrosive,
unusual, harmful or aggressive substances, acid rain, fumes or condensates, subjection to abnormal stress from localized application of heat, excessive
vibration or movement of buildings or foundations or to other abnormal physical stress or use in high humidity areas.
• Products installed in buildings with cladding systems that do not allow for proper management/drainage of moisture (e.g. EIFS or synthetic stucco without
an engineered drainage system).
• Vinyl parts or weather strip that has non-factory-applied paint or stain voids the warranty of the affected unit.
• Warpage or air/water inltration on any swing door with a call-out height of greater than 6’10” unless CRESTLINE’S multi-point lock system is used with the
door.
• Any installations at an altitude over 3,500 feet above sea level unless capillary tubes have been installed or a HIGH ALTITUDE GLASS PACKAGE is used,
which provides limited coverage.
• Products or components not provided by CRESTLINE including but not limited to hardware locksets, strikes, or panning systems.
• CRESTLINE products that are stacked or mulled with products manufactured by others.
• Products with modications (e.g. customer applied paint nishes, tints, lms) or security systems without prior approval.
ADDITIONALLY
• Insulated units with capillary tubes will not have inert gas ll.
• ADA-compliant sills or telescoping, pocket and bifold patio door systems are not designed nor are they intended to manage moisture or water inltration.
The determination of proper building design and moisture management (through an overhang or otherwise) is the responsibility of your building designer,
architect or contractor.
• Warping of a door shall not be deemed to be a product defect unless the warping is in the door panel itself and then only if the warping is more than one
quarter inch. The amount of warp shall be determined by placing a taut wire or string or straightedge across the face of the installed door panel thought to
be concave and measuring the amount of warp at the point of the greatest distance between the bottom of such wire, string or straightedge and the face
of the door panel. CRESTLINE may, at its option, defer action on a warping claim for a period of not more than ONE (1) year from the date of the claim to
permit the door panel to adjust to temperature and humidity in its installed position.
• The performance of windows and doors may be affected by factors beyond CRESTLINE’S control. Examples include handling and installation, construction
details of the building, exposure conditions, maintenance, normal wear and tear, and migration of inert gas. Structural or thermal ratings are for comparison
purposes only. While CRESTLINE products are manufactured to meet or exceed published ratings, it is not possible to guarantee that they will meet or
exceed those ratings after they have been installed.
• CRESTLINE is not responsible for removing any defective products from the structure in which they are installed, or for installing any replacement products
or components provided by CRESTLINE pursuant to this limited warranty, or for any painting, renishing or other work necessary to complete the installation
of replacement products or components, all of which shall be the consumer’s responsibility.
CLASS ACTION AND JURY TRIAL WAIVER
YOU AGREE THAT ANY DISPUTE TO INCLUDE, BUT NOT LIMITED TO, BREACH OF CONTRACT, BREACH OF WARRANTY, CLAIMS BASED IN TORT,
NEGLIGENCE, PRODUCT LIABILITY, FRAUD, MARKETING, STATE OR FEDERAL REGULATIONS, ANY CLAIMS REGARDING THE ENFORCEABILITY OF
THIS LIMITED WARRANTY, AND THE WAIVER OF JURY AND CLASS ACTION TRIALS (“DISPUTED CLAIMS”) MUST BE BROUGHT IN YOUR INDIVIDUAL
CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU ALSO AGREE THAT
YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY AND AGREE TO HAVE ALL DISPUTES HEARD AND DECIDED SOLELY BY A STATE OR FEDERAL
COURT.
OPT-OUT PROCEDURE
YOU MAY CHOOSE TO OPT OUT OF THE CLASS ACTION AND JURY TRIAL WAIVER BY SUBMITTING A WRITTEN OPT-OUT FORM THAT CAN BE FOUND
ON CRESTLINES WEBSITE, WWW.CRESTLINEWINDOWS.COM/OPTOUT.PDF, WITHIN SIXTY (60) DAYS FROM THE DATE YOUR VISIONS PRODUCT IS IN-
STALLED. OPTING OUT OF THE CLASS ACTION AND JURY TRIAL WAIVER WILL NOT AFFECT ANY OTHER TERMS OF THIS LIMITED WARRANTY WHICH
WILL REMAIN IN EFFECT.
GENERAL PROVISIONS
Selection and purchase of CRESTLINE products which conform to all applicable building codes and local ordinances is the sole responsibility of the architect,
building contractor or homeowner. CRESTLINE assumes no responsibility for compliance with local building codes or ordinances, or for calculation and design
of support mullions, structural support, or ashing required for installation. Consult with your local building code ofcials and/or a qualied contractor, architect
or engineer for specic requirements.
THERE ARE NO OTHER EXPRESS WARRANTIES EXCEPT AS SET FORTH HEREIN. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE PERIODS OF COVERAGE OF THE EXPRESS WARRANTIES SET FORTH IN THIS LIMITED
WARRANTY. CRESTLINE SHALL NOT BE LIABLE FOR APPLICABLE TAXES OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT
LIMITED TO, DAMAGE OR LOSS TO PERSONS OR OTHER PROPERTY.
Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or
consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specic legal rights, and you may also have other
rights which vary from state to state.
If any clause herein is found to be illegal or unenforceable, that clause will be severed from this Limited Warranty and the remainder of the Limited
Warranty will be given full force and effect.
NO DISTRIBUTOR, SALESPERSON, DEALER, RETAILER OR OTHER REPRESENTATIVE OF CRESTLINE PRODUCTS HAS THE AUTHORITY TO ALTER OR
CHANGE THESE WARRANTIES OR TO MAKE ANY OTHER WARRANTY EITHER VERBALLY OR IN WRITING.
Effective Date: September 1, 2015