- Crestron Electronics Server User Manual
46
TERMS & CONDITIONS
XiVA™ SOFTWARE CUSTOMER SERVICE AGREEMENT
Your next-generation XiVA™ home media appliance (your Audio 
Server) is powered by XiVA™ Software brought to you by Imerge 
Limited (“Imerge”). This agreement explains the terms and 
conditions that will apply to your use of XiVA™ Software.
Denitions in this Agreement
“Imerge” or “we” means Imerge Limited (company registration 
number 03360764) whose registered ofce is at Bar Hill Business 
Park, Saxon Way, Bar Hill, Cambridge CB3 8SL England, United 
Kingdom;
“Software” means the XiVA™ Software on your Audio Server 
and related XiVA™ accessory software.
“Service” means the use of XiVA™ Software related services 
provided to you by Imerge, for example the registration service 
via the Internet.
“You”, “your” and “yourself” means you, the person entering 
into this agreement with Imerge;
“Registration Data” means your name, address, postcode and 
telephone number (optional) or email address (optional).
Service Charges
You will be responsible for the interoperability between your 
XiVA™ home media appliance (your Audio Server), your TV set 
and the public telephone service and all related charges.
XiVA Software Privacy Policy
Imerge respects the privacy of your information and will 
handle any personal information you might supply to us when 
you register your Audio Server in accordance with the XiVA™ 
Software Privacy Policy. A copy of this Privacy Policy is included 
as a part of this document and forms part of these terms and 
conditions. Please read it carefully.
Conditions of Use
You agree not to use the Software and/or Service in a way that 
may reasonably be expected to interrupt, disturb or impair the 
working of the XiVA™ Software Service. You will not insert or 
knowingly or recklessly transmit, distribute, upload or otherwise 
make available emails, software, data or les that contain a virus 
or corrupt data; seek unauthorized entry into back ofce; hack 
into any aspect of the Software or Service; knowingly corrupt 
data; circumvent, or attempt to seek to circumvent, any of the 
security safeguards of Imerge or any of its suppliers; make any 
business use of the Service; or assist any third party to do any 
of these things. By registering, you agree to these terms and 
conditions.
Title to Software and Intellectual Property
Imerge retains title to and ownership of all the XiVA™ Software 
and intellectual property rights in Imerge authorised products 
and XiVA™ home media appliances and the Service. Imerge 
also retains ownership of all Imerge copyrights and trademarks. 
Except as expressly authorised by Imerge, you agree not to 
copy, modify, reverse engineer, rent, lease, loan, sell, distribute, 
sublicense, or create derivative works based on the XiVA™ 
Software, in whole or in part.
You agree not to access the XiVA™ Software Service by any 
means other than through the interface provided by Imerge or 
an Imerge Business Partner for use in accessing the Service.
Indemnity
Neither Imerge nor any of its directors, employees or other 
representatives will be liable for damages arising out of or in 
connection with the use of the Software. Save in respect of 
liability for death or personal injury arising out of negligence, 
Imerge hereby disclaim and exclude to the fullest extent 
permitted by law all liability for any loss or damage whatsoever 
and howsoever incurred including any consequential, special, 
secondary or indirect loss or damage or any damage to goodwill 
or prots or any loss of anticipated savings incurred by you, 
whether arising in tort, contract or otherwise, and arising out 
of or in relation to or in connection with your access to or use 
of or inability to use the Service or any software or content 
supplied to you in connection with the Service, or in connection 
with any failure of performance, error, omission, interruption, 
defect, delay in operation or transmission, computer virus or line 
or system failure even if Imerge or its employees or agents are 
advised of the possibility of such damages, losses or expenses.
Limitations of Imerge’s Liability
In no event will Imerge or its suppliers be liable to you or 
any third party for any loss of prots, loss of data, loss of 
revenue, loss of or loss of use of software, loss of or loss of 
use of equipment, to which the Audio Server is connected, 
business interruption, or other indirect, consequential, special, 
or incidental damages of any nature arising from or relating 
to your use of the Software, even if Imerge has been advised 
of the possibility of such damages. You understand that these 
limitations of Imerge’s and Imerge’s suppliers’ liability are a 
fundamental term of this agreement.
Changes to the XiVA™ Software Service
Imerge reserves the right in its absolute discretion at any time 
and without notice to users of the Software to add, remove, 
amend or vary features of the Software or Service, temporarily 
or permanently, or on notice to all users to discontinue the 
Service altogether at any time in its discretion. You agree that 
Imerge shall not be liable to you or to any third party for any 
modication, suspension or discontinuance of the Service.
Imerge also reserves the right to change the terms and 
conditions of this agreement. Such changes shall be effective 
upon notication by Imerge. You are responsible for viewing 
any new terms and continued use after notication will conrm 
acceptance of such changes.
Invalidity
If any part of these terms and conditions are unenforceable 
(including any provision in which we exclude our liability to 
you) the enforceability of any other part of these terms and 
conditions will not be affected.
Governing Law
These terms and conditions shall be governed by and interpreted 
in accordance with the laws of England and Wales whose courts 
shall have jurisdiction to resolve any disputes between us. The 
ofcial text of this agreement shall be in English. In the event 
any dispute concerning the construction or meaning of this 
agreement, reference shall be made only to this agreement 
as written in English and not to any translation into another 
language. If any provision of these terms and conditions is 
held by a court of competent jurisdiction to be contrary to the 
law then such provisions shall be construed as far as possible to 
reect the intention of the parties and the other provisions shall 
remain in full force and effect.
Entire Agreement
These terms and conditions set out the whole of the agreement 
relating to our supply of the Software and Service and shall 
supersede any prior agreements or representations in respect 
thereof. These terms and conditions cannot be varied except in 
writing, which can be delivered by electronic mail by Imerge. 
In particular nothing said by any sales person on behalf of 
Imerge or an Imerge Business Partner should be understood 
as a variation of these terms and conditions or an authorised 
representation about the Service or the nature and quality of 
items displayed thereon. Imerge shall have no liability for any 
such representation being untrue or misleading.
No person other than the parties to this agreement shall have 
the right to enforce any of its terms under the Contracts (Rights 
of Third Parties) Act, 1999.
These terms do not relate to your purchase of the XiVA™ home 
media appliance itself, which is governed by a separate warranty 
agreement provided by Imerge’s Business Partner or their agent.
Assignment
You shall not assign any of your rights or obligations under these 
terms and conditions without Imerge’s prior written consent. 
Imerge shall have the right to assign or otherwise delegate all or 
any of its rights or obligations under these terms and conditions 
on notication to you.
Waiver
Imerge’s failure to exercise or enforce any of its rights under 
these terms and conditions shall not constitute a waiver of any 
such right.










