Crestron CEN-RFGW-EX infiNET EX™ Gateway Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2009 Crestron Electronics, Inc.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Contents infiNET EX™ Gateway: CEN-RFGW-EX 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 2 Specifications .............................................................................................................. 3 Physical Description..........
Crestron CEN-RFGW-EX infiNET EX™ Gateway infiNET EX™ Gateway: CEN-RFGW-EX Introduction The CEN-RFGW-EX gateway is an RF wireless transceiver designed for use with the MLX-2 infiNET EX™ LCD Handheld Remote and other Crestron® infiNET EX devices as part of a Crestron control system. “Wi-Fi friendly” RF technology permits selection from 16 ISM* channels within the 2.4 GHz spectrum to minimize the possibility of interference with other RF equipment including 802.11 devices.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX A choice of Cresnet® or PoE (Power-over-Ethernet) powers the CEN-RFGW-EX right through the network wiring, eliminating the need for a separate wall-wart power supply. The CEN-RFGW-EX is available with a PoE Injector, PWE-4803RU included (as model CEN-RFGW-EX-PWE), which simply connects inline with the Ethernet cable connected to the gateway, allowing for installation at any convenient location.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Specifications Specifications for the CEN-RFGW-EX are listed in the following table. CEN-RFGW-EX Specifications SPECIFICATION Wireless RF Transceiver Range (typical) Ethernet Power Requirements1 PoE Cresnet Power Usage Default Net ID Minimum 2-Series Control System Update File2, 3 Environmental Temperature Humidity Heat Dissipation DETAILS infiNET EX 2-way RF, 2.4 GHz ISM Channels 11-26 (2400 to 2483.5 MHz), IEEE 802.15.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX CEN-RFGW-EX Specifications (Continued) SPECIFICATION Enclosure Dimensions (without antenna) Height Width Depth Weight Available Models CEN-RFGW-EX CEN-RFGW-EX-PWE Available Accessories PWE-4803RU CEN-SW-POE-5 DETAILS Aluminum with polycarbonate label overlay, freestanding or surface mount with (4) integral mounting flanges. 6.41 in (16.27 cm) 3.91 in (9.94 cm) 1.43 in (3.62 cm) 13.1 oz (372.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Physical Description This section provides information on the connections, controls and indicators available on your CEN-RFGW-EX. CEN-RFGW-EX Physical View Operations & Installation Guide – DOC.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX CEN-RFGW-EX Overall Dimensions (Top, Front, Side and Bottom Views) 1 1 2 3 4 5 5.30 in (13.47 cm) 6.41 in (16.27 cm) 6 3.50 in (8.89 cm) 7 1.43 in (3.62 cm) 8 3.91 in (9.94 cm) 6 • infiNET EX™ Gateway: CEN-RFGW-EX Operations & Installation Guide – DOC.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Connectors, Controls & Indicators # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 1 ANTENNA 2 PWR LED 3 NET LED 4 ACTIVITY LED 5 ACQUIRE (Button and LED) 6 SETUP (Button and LED) 7 LAN PoE2, 3, 4 (1) Connection for supplied antenna (1) Green LED, indicates operating power supplied from Cresnet network or PoE (1) Yellow LED, indicates communication with the Cresnet system (1) Red LED, indicates wireless communications (1) Recessed pushbutton with
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Connectors, Controls & Indicators (Continued) # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 8 NET3 (1) 3.5 mm detachable terminal block; Cresnet slave port, connects to Cresnet control network 24: Power (24 Volts DC) Y: Data Z: Data G: Ground G Z Y 24 1. Interface connector for NET port is provided with the unit. 2.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Industry Compliance As of the date of manufacture, the CEN-RFGW-EX has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement FCC ID: EROCEN-RFGW-EX This device complies with part 15 of the FCC rules.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Industry Canada (IC) Compliance Statement IC: 5683C-CENRFGWEX Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. 10 • infiNET EX™ Gateway: CEN-RFGW-EX Operations & Installation Guide – DOC.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Setup Network Wiring When wiring the Cresnet and Ethernet network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators).
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Identity Code Net ID The Net ID of the CEN-RFGW-EX has been factory set to 2F. The Net IDs of multiple CEN-RFGW-EX devices in the same system must be unique. Net IDs are changed from a personal computer (PC) via Crestron Toolbox™ (refer to “Establishing Communication” which starts on page 20). When setting the Net ID, consider the following: • The Net ID of each unit must match an ID code specified in the SIMPL™ Windows® program.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Installation Ventilation To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. Consider using forced air ventilation and/or incrementing the spacing between units to reduce overheating.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Hardware Hookup Make the necessary connections as called out in the illustrations that follow this paragraph. Refer to “Network Wiring” on page 11 before attaching the 4-position terminal block connector. Apply power after all connections have been made. NOTE: Power should be supplied through either the LAN PoE port or the NET port but not both. When making connections to the CEN-RFGW-EX, use Crestron power supplies for Crestron equipment.
Crestron CEN-RFGW-EX infiNET EX™ Gateway NOTE: Antenna must be attached directly to the antenna connector. It should not be extended with a cable. NOTE: Although both the LAN PoE and NET ports can be used for configuration, there can only be one control connection to the control system. Operations & Installation Guide – DOC.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.
Crestron CEN-RFGW-EX Configuration Manager infiNET EX™ Gateway Configuration Manager is the view where programmers “build” a Crestron control system by selecting hardware from the Device Library. • To incorporate the CEN-RFGW-EX into the system, drag the CEN-RFGW-EX from the Wireless Receivers | Wireless Receivers (RF) folder of the Device Library and drop it in the System Views.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX • If necessary, double click a device to open the “Device Settings” window and change the Net ID or IP ID, as shown in the following figure(s). “CEN-RFGW-EX Device Settings (Cresnet)” Window “CEN-RFGW-EX Device Settings (Ethernet)” Window • The ID code specified in the SIMPL Windows program must match the Net ID or IP ID of each unit. Refer to “Identity Code” on page 12. 18 • infiNET EX™ Gateway: CEN-RFGW-EX Operations & Installation Guide – DOC.
Crestron CEN-RFGW-EX Program Manager infiNET EX™ Gateway Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View. Each signal in the symbol is described in the SIMPL Windows help file (F1). Example Program An example program for the CEN-RFGW-EX is available from the Crestron website (www.crestron.com/exampleprograms). Operations & Installation Guide – DOC.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (and/or device).
Crestron CEN-RFGW-EX TCP/IP infiNET EX™ Gateway Ethernet Communication PC RUNNING CRESTRON TOOLBOX ETHERNET CEN-RFGW-EX • Enter the IP address, IP mask, and default router of the CEN-RFGW-EX via the Crestron Toolbox (Functions | Ethernet Addressing); otherwise, leave DHCP enabled. (The unit ships with DHCP enabled.) • Confirm Ethernet connections between CEN-RFGW-EX and PC. If connecting through a hub or router, use CAT5 straight through cables with 8-pin RJ-45 connectors.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Upgrade CEN-RFGW-EX firmware via Crestron Toolbox. • Establish communication with the CEN-RFGW-EX and display the “System Info” window. • Select Functions | Firmware… to upgrade the CEN-RFGW-EX firmware. Program Checks Actions that can be performed on the CEN-RFGW-EX vary depending on whether it is connected via Cresnet or Ethernet.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Operation Operating Channel The operating channel of the CEN-RFGW-EX must be set prior to operation using Crestron Toolbox. The CEN-RFGW-EX can operate on one of 16 channels. The CEN-RFGW-EX can operate on a fixed channel that is set by the installer. The default RF channel is 15. For optimum performance when installing a CEN-RFGW-EX in a Wi-Fi environment, do not set the CEN-RFGW-EX to a channel within a Wi-Fi channel band.
InfiNET EX™ Gateway Acquiring the MLX-2 (or other infNET EX device) Crestron CEN-RFGW-EX MLX-2s and other infiNET EX devices can communicate with a CEN-RFGW-EX only if they have been acquired by that CEN-RFGW-EX. The Acquire mode can be activated from Crestron Toolbox (recommended) or with the ACQUIRE button on the CEN-RFGW-EX. NOTE: To access this in Toolbox, select Functions | infiNET EX Gateway…. Refer to the Toolbox Help file and search for “infiNET EX Gateway” for more details.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. CEN-RFGW-EX Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION PWR LED does not illuminate. CEN-RFGW-EX is not receiving sufficient Cresnet power. Use the Crestron Power Calculator to help calculate how much power is needed for the system.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX CEN-RFGW-EX Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION NET LED is on but unit does not communicate with infiNET EX device. (Continued) infiNET EX device is set to wrong RF channel. Refer to the “Setup” section of the guide for the device to verify that its RF channel is set to match the CEN-RFGW-EX channel ID. Use Crestron Toolbox to poll the network.
Crestron CEN-RFGW-EX infiNET EX™ Gateway CEN-RFGW-EX Troubleshooting (Continued) TROUBLE CEN-RFGW-EX is not shown on Network Device Tree when polling through Toolbox. Other devices are reported. Multiple infiNET EX devices only operate one at a time. POSSIBLE CAUSE(S) Network wiring is incorrect. CEN-RFGW-EX is damaged. CORRECTIVE ACTION Check network cabling for solid connections and correct pinouts. Contact a Crestron customer service representative.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX When calculating the length of wire for a particular Cresnet run, the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy-chained on the run, the Cresnet power usage of each network unit to be daisy-chained must be added together to determine the Cresnet power usage of the entire chain.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Reference Documents The latest version of all documents mentioned within the guide can be obtained from the Crestron website (www.crestron.com/manuals). This link will provide a list of product manuals arranged in alphabetical order by model number.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Appendix A: The RF Spectrum Crestron’s RF network provides 16 RF channels in the 2.4GHz ISM* band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the RF device will communicate. RF devices on different channels will not communicate or interfere with each other. However, since some of the channels are in the 2.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Appendix B: Optimum RF Reception Guidelines Many factors can affect the reliability of RF communication between an RF gateway and an RF device. While an effort has been made to determine operating specifications, some specifications are not constant. RF Communication can be limited by several factors including but not limited to EMI (electromagnetic interference), intervening objects, antenna orientation and receiver placement.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Antenna Orientation The antenna orientation on Crestron gateways has considerable effect on range and reliability. The best orientation is unique to each installation. There are three possible antenna orientations: Point the antenna horizontally (parallel to the ground) Point the antenna vertically. Point the antenna at a right angle to the gateway. Never point the antenna downward as this will decrease range and reliability.
Crestron CEN-RFGW-EX infiNET EX™ Gateway Vertical Orientation Building Antenna Front of gateway Right Angle Orientation Building Antenna Front of gateway Operations & Installation Guide – DOC.
InfiNET EX™ Gateway Crestron CEN-RFGW-EX Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
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Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations & Installation Guide – DOC. 6706A (2021630) 01.09 Specifications subject to change without notice.
