Crestron TPMC-8T Isys i/O™ 8.
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. Windows®, Windows® XP and Windows® Vista are registered trademarks of Microsoft Corporation in the United States and other countries. ©2009 Crestron Electronics, Inc.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Contents Isys i/O™ 8.4” TableTop WiFi Touchpanel: TPMC-8T 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Specifications ..............................................................................................................
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Isys i/O™ 8.4” TableTop WiFi Touchpanel: TPMC-8T Introduction The Isys® i/O TPMC-8T is a compact, tabletop touchpanel featuring the Windows® XP Embedded OS to deliver a versatile control solution with blazingly fast performance and native capabilities for browsing the Internet, streaming multimedia, intercom and much more.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Tactile Controls An integrated 5-way thumbpad and up/down arrow buttons add quick access and tactile response for controlling functions ranging from simple volume adjustment and channel selection to on-screen menu navigation or even pan/tilt camera control. Four additional “hard key” buttons are positioned below the touchscreen, programmable for context sensitive menu functions.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Intercom and Telephone Built-in IP intercom capability facilitates direct panel-to-panel intercom and monitoring right over the wired or wireless LAN. New Crestron SIP phone allows 2-way communication between touchpanels as well as with traditional PSTN (public switched telephone network) telephones and other SIP/VoIP phones.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Specifications Specifications for the TPMC-8T are listed in the following table. TPMC-8T Specifications SPECIFICATION DETAILS Touchscreen Display Display Type TFT active matrix color LCD Size 8.4 inch (21.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel TPMC-8T Specifications (Continued) SPECIFICATION DETAILS 3 RF Wireless (Continued) Range 30 feet (10 meters) @ 54 Mbps; range and speed vary based upon environmental conditions Gateway Requires a CEN-WAP-ABG or similar 802.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T 2. By design, the panel will not load dynamic graphics if they are located on a password protected FTP or HTTP server. 3. Refer to website or contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates. 4. The supported VNC viewer is UltraVNC version 1.0.2.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel TPMC-8T Overall Dimensions (Top, Front and Rear Views) Top view of touchpanel 1 3 2 4 5 9.69 in (24.60 cm) 6 6.21 in (15.77 cm) 7 8 Rear view of base with cover removed 9 Operations Guide – DOC. 6567C 10 11 Isys i/O™ 8.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T TPMC-8T Overall Dimensions (Side Views) 0.92 in (2.32 cm) 8.16 in (20.71 cm) 8.21 in (20.85 cm) 12 11 2.95 in (7.49 cm) 7.78 in (19.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Connectors, Controls & Indicators (Continued) # 10 CONNECTORS, CONTROLS & INDICATORS LAN4 GREEN LED YELLOW LED PIN 8 11 PIN 1 USB DESCRIPTION (1) 8-wire RJ-45 with two LED indicators; 10BASE-T/100BASE-TX Ethernet port; Green LED indicates link status; Yellow LED indicates Ethernet activity PIN SIGNAL PIN SIGNAL 1 2 3 4 TX + TX RC+ N/C 5 6 7 8 N/C RC N/C N/C (3) USB 2.0 Type A female USB 2.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Industry Compliance As of the date of manufacture, the TPMC-8T has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC rules.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Setup Network Wiring When wiring the Ethernet network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators).
Isys i/O™ 8.4” TableTop WiFi Touchpanel Via USB Keyboard Crestron TPMC-8T 1. Attach a USB keyboard (refer to “Hardware Hookup” on page 44 for details). 2. Open the “Validate User Account Info” window (shown below) by pressing Ctrl+Alt+Shift on the keyboard. “Validate User Account Info” Window 3. Enter the user account tpmcadmin, and the password tpmcadmin and touch Validate. NOTE: The password is case sensitive. After logging in, the password can be changed from the “Security” window.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Setup/Calibrate” Window 3. Select Enter Setup Mode. The setup menu will be displayed as shown in the following diagram. NOTE: Select Exit Setup Mode to exit the setup menu. TPMC-8T Setup Menu NOTE: Another way to enter the setup menu (after a project has been loaded) is to touch the screen during boot up when you see the “Preparing to Load Project” message.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T NOTE: The Battery and Power Down sections of the setup menu are not applicable to the TPMC-8T and are not used. NOTE: To allow the touchpanel to upload projects, Standby is disabled until approximately five minutes after the project is loaded. NOTE: The Install button is reserved for future applications. To exit the setup menu and return to the program, touch Exit, located at the bottom of the setup menu.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel access to embedded application files (Word, Excel, PowerPoint, etc.) and provides a location to save files. To further customize the installation, network drives containing compiled touchpanel project files can also be mapped. “Network Connections” Window To add a new network connection, touch Add. “Configure Network Connection” Window To add a network drive, touch to browse for the new network connection. 1.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T which starts on page 62 or “Appendix B: TPMC-8T Security Pack (Intel PROSet)” which starts on page 66 for details). Touch Close to return to the setup menu. Touch Screen When Touch Screen is touched, the calibration screen will be displayed. Touch the screen to begin the calibration process. If the screen is not touched within 10 seconds, the calibration sequence will stop and the screen will again display the setup menu.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel NOTE: If External is checked, the display list cannot be viewed via Crestron Toolbox. “Project and Firmware” Window (Project Tab) The Firmware tab of the “Project and Firmware” window (refer to illustration below) displays the Current Loaded Firmware and also has a Load New Firmware section. Current Loaded Firmware displays the Version of the current firmware. In the Load New Firmware section, touch Browse and select the firmware file (i.e. the .
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Audio The Audio button opens the “Audio Setup” window. Overall All Audio volume and balance controls and a Mute checkbox are available as well as volume and balance controls and Mute checkboxes for Wave Out and Microphone In. The Microphone In settings also include a Boost checkbox, which applies a 20 dB boost to the level of the microphone input. The key click sound can be enabled or disabled with the Key Click On and Off radio buttons.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Embed Apps (Embedded Applications) The Embed Apps button opens a window that permits you to set internet security to different levels for different types of internet sites. “Embedded Apps” Window Three security levels (High, Medium and Low) can be selected for each of the three zones (Internet, Local Intranet, and Trusted Sites). The security levels are defined as: • High: The safest way to browse, but also the least functional.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T A list of trusted sites can be created and edited by touching Add/Remove Trusted Sites. Touching this button will open the “Trusted Sites” window. From here, trusted sites can be added and edited. Sites are listed by domain name or IP address. Once all sites have been entered, touch Close. “Trusted Sites” Window NOTE: Save & Reboot on the setup menu must be selected for Embedded Apps changes to take effect.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Biometric The built in fingerprint scanner makes user identification easy. Up to 10 fingers can be scanned for each user. Each finger scan is able to trigger a join and/or an automated action (such as entering setup mode, wake, sleep, etc.). Touching Biometric will display the “Biometric Configuration Properties” window. New users can be enrolled from here and the resulting join and/or action for each finger can be edited.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Add New User Wizard” First Window After entering a User ID and selecting which finger to scan, touch Next. NOTE: A valid User ID that does not already exist must be entered in order to move onto the next stage of enrollment. Only one User ID should be used per person. “Add New User Wizard” Second Window At the next window, touch Start Enrollment. 22 • Isys i/O™ 8.4” TableTop WiFi Touchpanel: TPMC-8T Operations Guide – DOC.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel You will be instructed to swipe or slide the selected finger over the sensor. “Add New User Wizard” Window - Ready For Swipe You will need to swipe or slide the selected finger over the sensor a few times and will see a count for how many swipes have occurred. For each swipe, you will see the scanned fingerprint. “Add New User Wizard” Window - Showing Scanned Fingerprint When scanning is complete you will see an “Enrollment Complete”.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Add New User Wizard” Window - Showing “Enrollment Complete” Message The next window allows you to enter a user name, set a category (i.e. a user defined grouping such as “admin” or “guest”, etc.), join number and/or an automated action to associate with the finger scan. These can also be set later in the “Biometric Management” window. “Add New User Wizard” Window - Showing Options After Scanning To scan another finger, touch Swipe Another Finger.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Biometric Configuration Properties” Window - Showing New User ID and Scan Data If more than one finger is to be enrolled, touch Add (in the lower half of the window). Touch OK to return to the setup menu or touch Edit (in the lower half of the window) to access the “User Biometric Information” window.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Biometric Information” Window If the finger swipe matches one in the touchpanel’s database, it will show an “Identification Match Found” message along with the matching Unique ID, Name and Finger. “Biometric Information” Window - Showing Match Found If the finger swipe does not match one in the touchpanel’s database, it will show an “Identification No Match Found” message. 26 • Isys i/O™ 8.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Biometric Information” Window - Showing No Match Found If the touchpanel is unable to read the finger swipe, it will show a message indicating the type of error. In the example below, it shows the “Swipe Too Short” message. “Biometric Information” Window - Showing Swipe Error Touch OK at any time to return to the “Biometric Configuration Properties” window.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Biometric Configuration Properties” Window (Categories) To create a new category, touch Add to open the “Category Biometric Information” window. “Category Biometric Information” Window Touch OK to accept (or touch CANCEL to cancel) and return to the “Biometric Configuration Properties” window. From the Events tab of the “Biometric Configuration Properties” window, you can add, edit or remove events. 28 • Isys i/O™ 8.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Biometric Configuration Properties” Window (Events) Touching the down arrow will open a drop down list of events. “Biometric Configuration Properties” Window - Showing Event List (Events) Operations Guide – DOC. 6567C Isys i/O™ 8.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T The following are the events that can be selected: 1. Error: An error occurred while trying to identify the swiped finger. It could be any of the events listed below from #6 through #13. 2. Finger detected: A finger has been detected and identification will start. 3. Identifying: The sensor is in the process of identifying. 4. Match: Identification has completed and a match has been found. 5.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Biometric Data” window in Toolbox Hard Buttons Touching Hard Buttons will display a screen that provides visual feedback for all button presses. Pressing hard keys 2 through 4, the up or down buttons or any of the buttons on the 5-way thumbpad will result in its corresponding number on the screen illuminating in yellow. By default, hard key number 1 toggles the on-screen keyboard on and off.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Keyboard Touch Keyboard to display the on-screen keyboard. The on-screen keyboard can be used in an identical manner to a physically connected keyboard. It can be used in any of the embedded applications, for example, to enter a web address or to enter data into a spreadsheet, etc.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Diagnostic Touch Diagnostic to display the firmware version number, view Installed Packs and to reset the end user license from the “Diagnostics” window. “Diagnostics” Window Reset CTP Port resets the default value of the CTP port to 41795, for terminal connection using Crestron Toolbox. To configure the appearance of popup messages and biometric messages, touch Configure Messages. The “Message Configurations Properties” window will open.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Message Configurations Properties” Window (Popup Messages Tab) NOTE: The Passcode Messages tab in the “Message Configurations Properties” window is not applicable to the TPMC-8T and is not used. There are various types of popup messages. The button associated with each type (Battery, Biometric and Network) allows you to set which types are displayed. There are three types of Battery popup messages.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel • Checking Connection: A yellow popup message appears when the panel is experiencing network issues. • Disconnected, Trying to Reconnect…: A red popup message appears when the panel loses connection with the control system. A control for popup message Translucence is also provided. Translucence ranges from 25% to 100%, with a default value of 90%.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Ethernet Setup” Window (Atheros) “Ethernet Setup” Window (Intel PROSet) NOTE: The “ASIX AX88772 USB 2.0 to Fast Ethernet Adapter” line is seen in the “Ethernet Setup” window. 36 • Isys i/O™ 8.4” TableTop WiFi Touchpanel: TPMC-8T Operations Guide – DOC.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel NOTE: When the wired LAN connection on the TPMC-8T is used, the touchpanel auto-switches to wired Ethernet communications. When the connection is not used, the TMPC-8T will seamlessly switch over to WiFi. NOTE: Refer to the Crestron website (www.crestron.com), online help Answer ID 4628, for information on how Windows switches between wired Ethernet communications and WiFi.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Wireless Network Connection Properties” Window (Wireless Networks) NOTE: The link at the bottom of the window which says “Learn about setting up a wireless network configuration” is not supported at this time. From here you can add or remove wireless access points (WAPs) or routers. To view wireless networks being accessed or scan for access points, touch View Wireless Networks to view the “Wireless Network Connection” window.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Touch Refresh network list to scan for available access points. The TPMC-8T is already configured for DHCP. To establish static processing or to switch between DHCP and static IP, use the General tab of the “Wireless Network Connection Properties” window (refer to picture on page 37), select Internet Protocol (TCP/IP) and touch Properties. Touch Set up a wireless network for a home or small office to start the Wireless Network Setup Wizard.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Internet Protocol (TCP/IP) Properties” Window Transmission Control Protocol/Internet Protocol (TCP/IP) is a set of protocols that defines how to transfer data between two computers. TCP monitors and ensures correct transfer of data. IP receives the data from TCP, breaks it up into packets, and ships it off to a network. The IP address is a unique number consisting of four parts separated by dots, e.g., 165.113.245.2.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “IP Table Setup” Window The IP ID is the ID number that is used to identify the touchpanel in the control system’s IP table. The IP ID should match the IP ID set in the SIMPL Windows program. Identity Touch Identity to open the “Network ID” window. The “Network ID” window displays the hostname and workgroup that identify the touchpanel on the network. The hostname may be used when transferring a program over Ethernet using Crestron Toolbox.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Sharing Touch Sharing to open the “Configure Shared Folders” window. This window is used to set up shared folders. Sharing enables remote computers to view and/or modify files stored on the touchpanel. “Configure Shared Folders” Window Touch Add New Share… to browse and add directories with permission to read only or read/write. Touch Close after adding all folders to be shared.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel WiFi Status Details The WiFi Status section of the setup menu contains a bar graph showing the strength of the WiFi signal as well as an indicator to show when the TPMC-8T is communicating with a wireless access point (WAP). SSID, BSSID, IP and MAC addresses are also shown.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Hardware Hookup Ventilation The TPMC-8T should be used in a well-ventilated area. To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. Connect the Device When making connections to the TPMC-8T, note the following: • Use the included Crestron power supply for these devices. • The power supply cable cannot be extended.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Recommended Cleaning Keep the surface of the touchscreen free of dirt, dust or other materials that could degrade optical properties. Long-term contact with abrasive materials can scratch the surface, which may detrimentally affect image quality. For best cleaning results use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. Bezels may not provide a complete watertight seal.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Locating the TPMC-8X in the Device Library • The system tree of the control system displays the device in the appropriate slot with a default IP ID as shown in the following illustration. C2Net Device, Slot 8 Operations Guide – DOC. 6567C • Additional TPMC-8T devices (shown as TPMC-8X) are assigned different IP ID numbers as they are added.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “TPMC-8X Device Settings” Window • Program Manager The ID code specified in the SIMPL Windows program must match the IP ID of each unit. Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View. Each signal in the symbol is described in the SIMPL Windows help file (F1).
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel more information about how to use Sound Recorder, refer to its User’s Guide and extensive help information provided with the software. Also refer to the help file in VT Pro-e to learn how to use its audio tool, Sound Manager, to attach WAV files to a touchpanel project. Pre-recorded WAV files for voice prompts and responses are available from Crestron.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Relationship of Bits to Colors NUMBER OF BITS 1 bit NUMBER OF COLORS Black and White 2 bits 4 Colors 4 bits 16 Colors 8 bits 256 Colors 16 bits 65,536 Colors (Highcolor) 24 bits 16.7 million Colors (Truecolor) 32 bits 16.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel MultiByte International Characters Most languages use a single byte of eight bits to represent a character, e.g. English, French, German, Hebrew, Russian, Thai, etc. Multibyte character fonts require more than the usual eight bits to specify a character. This occurs when a language has more than 256 characters (28) in a font. For example, Chinese fonts contain several thousand characters. Other multibyte languages include Japanese and Korean.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T • Four analog joins can be assigned to each application to dynamically change position and size. • One digital feedback join or one analog join can be assigned to dynamically show/hide an application. Embedded Applications in ProjectView (Shown as TPMC-8X) Right-click on any of the applications in the Project View and select Properties to open the “Embedded Application Property” window (refer to the illustration on the following page).
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Sample of an “Embedded Application Properties” Window Programming Embedded Windows Applications The following diagram (shown as TPMC-8X) is an example of a basic SIMPL program that enables you to open/close an embedded application. The example program is discussed following the diagram. TPMC-8X (Digitals) The example has Join #10 assigned to a button that is used to toggle the state of Internet Explorer.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Internet Explorer, we must keep the logic synchronized. If we do not, the toggle will get out of sync. Similarly, using the reserved join to launch the embedded application would result in the application being open, but the state of the toggle remaining low, so a one-shot is used to set the state of the toggle if the embedded application is opened in this way.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Establishing Communication Use Crestron Toolbox for communicating with the TPMC-8T; refer to the Crestron Toolbox help file for details.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Firmware Crestron TPMC-8T Check the Crestron website to find the latest firmware. (New users may be required to register to obtain access to certain areas of the site, including the FTP site.) Upgrade TPMC-8T firmware via Crestron Toolbox. 1. Establish serial or TCP/IP communications with the TPMC-8T and display the “System Info” window. 2. Select Functions | Firmware… to upgrade the TPMC-8T firmware.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Operation Power Modes The TPMC-8T has three power modes: On, Standby and Off. Refer to the following table for details. TPMC-8T Power Modes POWER MODE DETAILS On Normal operating mode. Initiated with power button on left side of touchpanel. Standby Backlight is turned off to conserve power but WiFi and processor are still on and thumbpad and hard keys are still functional. Initiated with Standby function from the setup menu.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T 4. Email Viruses There is no e-mail client installed on the TPMC-8T, so email-based viruses cannot be executed. 5. Viruses that attack web/FTP servers The TPMC-8T does not run a web or FTP server and is therefore not listening to port 21 or 80. The only ports the system listens to are the ports registered to Crestron. 6.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-8T Troubleshooting TROUBLE Cannot upload VT Pro-e project or firmware from Toolbox via WiFi. TPMC-8T does not show feedback and/or does not control any devices. POSSIBLE CAUSE(S) CORRECTIVE ACTION TPMC-8T is off or has no power.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T TPMC-8T Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION No IP address configured/obtained on the TPMC-8T. Refer to “Ethernet Details” which starts on page 35 to define IP addresses. If the TPMC-8T is set up to use DHCP (not recommended), you can use the WAP window box to verity the IP address provided. If the number is invalid for your subnet or no number is present, verify that the DHCP server is working properly.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron website (www.crestron.com/onlinehelp) to ask questions about Crestron products.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Appendix A: TPMC-8T Security Pack (Atheros) In some situations, such as when your wireless access point is connected to a RADIUS (Remote Authentication Dial In User Service) server, authentication is required before network access is granted. In order to gain access in this infrastructure, a username and password must be entered for verification by the server.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Atheros Client Utility” Window (Profile Management Tab) NOTE: Leave the Disable WLAN if LAN is Connected box unchecked. Touch New… to open the “Profile Management” window. “Profile Management” Window (General) Enter a name for the profile in Profile Name and the name of your wireless network in SSID1. Then, touch the Security tab. Operations Guide – DOC. 6567C Isys i/O™ 8.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Profile Management” Window (Security) Select one of the Security Options. Depending on your choice, one of the drop down boxes to the right, either WPA/WPA2 EAP Type or 802.1x EAP Type, will become enabled. Use the drop down box to make your selection, then touch Configure…. “Configure PEAP” Window 64 • Isys i/O™ 8.4” TableTop WiFi Touchpanel: TPMC-8T Operations Guide – DOC.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Selecting Validate Server Identity will enable the Trusted Root Certification Authorities drop down box. Selecting Certificate in the When connecting, use: section, will enable the Select a Certificate drop down box. Fill in the User Name, Password and Confirm Password boxes, then touch Settings… to open the “Configure Advanced Settings” window. “Configure Advanced Settings” Window Enter the Server of Domain Name and Login Name. Then, touch OK.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Appendix B: TPMC-8T Security Pack (Intel PROSet) In some situations, such as when your wireless access point is connected to a RADIUS (Remote Authentication Dial In User Service) server, authentication is required before network access is granted. In order to gain access in this infrastructure, a username and password must be entered for verification by the server.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Profiles” Window Touch Add… to open the “Create Wireless Profile” window’s “General Settings”. “Create Wireless Profile” Window (General Settings) Operations Guide – DOC. 6567C Isys i/O™ 8.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Enter a name for the profile in Profile Name and the name of your wireless network in Wireless Network Name (SSID). Touch Next >> to proceed to “Security Settings”. “Create Wireless Profile” Window (Security Settings – PEAP User) Use the drop down boxes to select your Network Authentication type, Data Encryption type, Authentication Type and Authentication Protocol. Make sure the Enable 802.1x checkbox is checked.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel “Create Wireless Profile” Window (Security Settings – PEAP Server) Leave both checkboxes in the Step 2 of 2: PEAP Server part of the window unchecked, then touch OK. The “Profiles” window will now show your authenticated access point. “Profiles” Window - Showing Authenticated Access Point Touch Close to complete the process. The “Intel® PROSet/Wireless” window will now show the connection. Operations Guide – DOC. 6567C Isys i/O™ 8.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T “Intel® PROSet/Wireless” Window - Showing Connection 70 • Isys i/O™ 8.4” TableTop WiFi Touchpanel: TPMC-8T Operations Guide – DOC.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Appendix C: TPMC-8T Multi-Language Pack The TPMC-8T Multi-Language Pack adds support for 32 international languages in addition to the default English language support in the TPMC-8T. This allows the user to view documents written in those languages by all the embedded apps in the touchpanel.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Software License Agreement This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable, associated media, printed materials and “online” or electronic documentation (the “Software”).
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Isys i/O™ 8.4” TableTop WiFi Touchpanel Crestron TPMC-8T Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel Microsoft® Windows XP® Embedded End User License Agreement • • • • • • • You have acquired a device (“DEVICE”) that includes software licensed by Crestron Electronics from Microsoft Licensing Inc. or its affiliates (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“SOFTWARE”), are protected by international intellectual property laws and treaties.
Isys i/O™ 8.4” TableTop WiFi Touchpanel • • • • • • • • • Crestron TPMC-8T Maximum Number of Processors. The SOFTWARE may not be used by more than two (2) processors at any one time on the DEVICE. Remote Boot Feature. Your DEVICE may be enabled with a Remote Boot feature which includes Remote Boot Installation Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e.
Crestron TPMC-8T Isys i/O™ 8.4” TableTop WiFi Touchpanel This page is intentionally left blank. Operations Guide – DOC. 6567C Isys i/O™ 8.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 6567C (2017770) 05.09 Specifications subject to change without notice.
