This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc.
Crestron STRFGWX Two-Way RF Transceiver Contents Two-Way RF Transceiver: STRFGWX Description Functional Description Physical Description Leading Specifications Setup Network Wiring Preparation for Use Identity Codes Firmware Upgrade Programming with SIMPL Windows Configure STRFGWX Program Example Program Problem Solving Troubleshooting Further Inquiries Future Updates Future Firmware Upgrades Return and Warranty Policies Merchandise Returns / Repair Service Crestron Limited Warranty Operations Guide - DO
Crestron STRFGWX Two-Way RF Transceiver Two-Way RF Transceiver: STRFGWX Description Functional Description The STRFGWX is a two-way radio frequency (RF) gateway/transceiver that communicates with Crestron’s wireless STX-1550C 2-Way RF Compact Color and STX-1550CW Wall Mount 2-Way RF Compact Color Touchpanels.
Two-Way RF Transceiver Crestron STRFGWX STRFGWX Physical Views 7.07 in (17.95 cm) NET 12VDC .5A NET 24 NET Y Z G CRESTRON ELECTRONICS INC. ROCKLEIGH, N.J. 07647 USA 6.32 in (16.06 cm) RF GATEWAY - 2 WAY RF PWR NET SIG Rx ANTENNA Tx CRESTRON 1.70 in (4.32 cm) STRFGWX STRFGWX Ports The rear panel of the STRFGWX contains the port for operating power and three Cresnet ports. Each has a silk-screened label. Refer to the diagram below and the following descriptions.
Crestron STRFGWX Two-Way RF Transceiver 12 VDC .5 A This direct current (DC) power socket connector is used to supply power via the external power pack. Crestron recommends specific power packs for its devices. The supplied power pack for the STRFGWX is Crestron part number PW-1205 (PWI1210 for international use). If a power pack other than this Crestron model is obtained, verify that it meets the required specifications and polarity as shown after this paragraph.
Two-Way RF Transceiver Crestron STRFGWX PWR This LED (green) illuminates when power is supplied to the STRFGWX. NET This LED (yellow) illuminates when communication with the Cresnet system and the STRFGWX is established. Illumination indicates that the SIMPL program currently loaded has a network device defined at the same NET ID code as the STRFGWX. RF These three red LEDs monitor the RF communications of the STRFGWX. The SIG LED illuminates when the STRFGWX is in communication with a touchpanel.
Crestron STRFGWX Two-Way RF Transceiver 2 The location of the STRFGWX and the orientation of the antenna are important factors in the RF performance. Locate the unit outside of any metal enclosures and position the antenna horizontally, pointing straight out of the unit. Adjust the antenna to achieve the best range. The range of the unit is also dependent on its placement and the construction of the building in which it is used.
Two-Way RF Transceiver Crestron STRFGWX Setup Network Wiring NOTE: If making category 5 connections to the Cresnet peripherals, refer to the latest revision of the Cresnet Mini Network CAT 5 Interconnect Drawing (Doc. 5819). This document can be obtained from the Downloads page (CABLES and MANUAL Libraries) of Crestron’s website (www.crestron.com). Search for CAT5.PDF. New users are required to register in order to obtain access to the site.
Crestron STRFGWX Two-Way RF Transceiver Preparation for Use Refer to the hookup diagram below which shows the STRFGWX connections to the Cresnet system. Other than making the power connection last, complete the connections in any order. NOTE: Refer to “Network Wiring” on page 6 when making connections to the ports labeled NET. Cresnet System Hookup Connections for STRFGWX TO ANY STS OR CRESNET NETWORK DEVICES FOR NORMAL OPERATION OR FOR PROGRAMMING 12VDC .
Two-Way RF Transceiver Crestron STRFGWX 4. In the “Set Network ID” dialog box, select the STRFGWX from the Current Network Devices text window. CAUTION: If changing the default NET ID, do NOT set the NET ID to 1B or the unit will have to be returned to Crestron. 5. From the Choose the new network ID for the selected device (Hex): text box, select the new Net ID for the STRFGWX. 6. Click Set ID to initiate the change. This will display the “ID command has been sent” dialog box. 7.
Crestron STRFGWX Two-Way RF Transceiver Firmware Upgrade To upgrade the firmware of the STRFGWX, a local PC that contains the Crestron Viewport (available in SIMPL Windows or VT Pro-e) is required. To connect the PC to the control system, refer to the “Obtaining Communications” section of the Operators Guide supplied with the appropriate control system. The latest version of the Operations Guides can be obtained from the Downloads page (MANUAL Library) of Crestron’s website (www.crestron.com).
Two-Way RF Transceiver Crestron STRFGWX 5. Refer to the dialog box shown below and verify the communications settings. Make sure that parity is set to None, data bits to Eight, and XModem is selected. Port Settings Dialog Box 6. As shown below, select File Transfer | Load Network Device from the Viewport menu. Select Load Network Device 7. 10 • Two-Way RF Transceiver: STRFGWX As shown on the next page, select the NET ID of the STRFGWX and then click OK. Operations Guide - DOC.
Crestron STRFGWX Two-Way RF Transceiver “Select Network ID” Dialog Box 8. As shown below, select the downloaded firmware (UPG) file and click Open. The transfer will complete automatically. “Select Firmware” Dialog Box NOTE: During the next step, do not interrupt power until the message is displayed. If the LEDs blink sporadically and the unit does NOT report the new version, disconnect the power and contact a Crestron customer support representative.
Two-Way RF Transceiver Crestron STRFGWX Programming with SIMPL Windows SIMPL (Symbol Intensive Master Programming Language) is an easy-to-use programming language that is completely integrated and compatible with all Crestron system hardware. The objects that are used in SIMPL are called symbols. SIMPL Windows offers drag and drop functionality in a familiar Windows® environment. SIMPL Windows is Crestron's software for programming Crestron control systems.
Crestron STRFGWX Two-Way RF Transceiver Example Program The STRFGWX resides on the Cresnet system and communicates to the STX-1550C or STX-1550CW touchpanels (sold separately). For a description of an example SIMPL Windows program that utilizes a STRFGWX and a STX-1550C touchpanel, refer to the latest revision of the STX-1550C Operations Guide (Doc. 5812). This document can be obtained from the Downloads page (MANUAL Library) of Crestron’s website (www.crestron.com). Search for STX1550C.ZIP.
Two-Way RF Transceiver Crestron STRFGWX STRFGWX Troubleshooting (continued) TROUBLE Rx LED does not illuminate when operating touchpanel or Tx LED illuminates when active, but touchpanel does not respond. POSSIBLE CAUSE(S) Touchpanel is out of range. STRFGWX and touchpanel is not on same RF CHANNEL. Roaming area is too large and touchpanel becomes out of range. STRFGWX is in vicinity of metal. Touchpanel is too close to STRFGWX. Intermittent response from STRFGWX during communication with touchpanel.
Crestron STRFGWX Two-Way RF Transceiver Future Updates As Crestron improves functions, adds new features, and extends the capabilities of the STRFGWX, additional information and programming examples may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision. The Downloads page of the Crestron website (www.crestron.
Two-Way RF Transceiver Crestron STRFGWX Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from Crestron. To obtain warranty service for Crestron products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. 2.
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Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 5811A 04.01 Specifications subject to change without notice.