Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Operations Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2005 Crestron Electronics, Inc.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Contents infiNET™ Two-Way RF Transceiver: C2N-MNETGW 1 Introduction......................................................................................1 Functions and Features ..........................................................1 InfiNET Technology..............................................................2 Specifications.........................................................................3 Physical Description .............................
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver infiNET™ Two-Way RF Transceiver: C2N-MNETGW Introduction Functions and Features The C2N-MNETGW is a two-way radio frequency (RF) gateway/transceiver that utilizes the 2.4 GHz “ISM band” to communicate with the Crestron® infiNET line of wireless network devices. Functional Summary • Two-way RF transceiver/gateway − 2.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW The gateway receives RF signals from one or more infiNET devices such as the CLW-DIM1/4RF and CLW-DIMS1/4RF line of infiNET dimmers and the CLW-SW1/4RF and CLW-SWS1/4RF line of infiNET switches, and relays them to the Crestron control system. It also relays commands from the control system to devices on the infiNET network.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver (subject to site-specific conditions) without the use of repeaters or other infiNET devices. The range is dependent on construction of the building, obstructions, and RF interference from other devices. The location of a network device and the orientation of its antenna are also important factors in determining RF performance. For more information on proper orientation, refer to “Appendix B: Optimum RF Reception Guidelines” on page 39.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW Specifications of the C2N-MNETGW (continued) SPECIFICATION Default RF Channel Antenna (included) Type Antenna Connector 2-Series Control System Update File2,3 C2N-MNETGW firmware Dimensions (without included antenna) Weight DETAILS 26 Dipole Antenna Reverse SMA with Female Connector Version 3.154 or later C2N-MNETGW.v1.10.075.upg or later Width: 2.47 in (6.28 cm) Height: 1.24 in (3.15 cm) Depth: 3.88 in (9.85 cm) 8.3 oz (1.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver are recessed below the front of the enclosure. There are four rubber feet on the base of the unit for stability and to prevent slippage. Physical Views of C2N-MNETGW Ports The C2N-MNETGW has two ports. Refer to the diagrams and descriptions that follow. NET This 4-position terminal block connector is used to connect the C2N-MNETGW to the Cresnet network. Data and power for the C2N-MNETGW are provided via the connection. Refer to “Network Wiring” on page 8.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW Indicators The C2N-MNETGW indicators are described in the following paragraphs. PWR (Power) This LED illuminates when 24 VDC is supplied to the C2N-MNETGW via the NET port. NET This LED illuminates when communication between the control system and the C2N-MNETGW (over Cresnet) is established (the unit is polled on the network).
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Industry Compliance As of the date of manufacture, the C2N-MNETGW has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Contains FCC ID: EROCWD1012 NOTE: This device complies with part 15 of the FCC rules.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW Setup Network Wiring CAUTION: In order to ensure optimum performance over the full range of your installation topology, Crestron Certified Wire, and only Crestron Certified Wire, may be used. Failure to do so may incur additional charges if support is required to identify performance deficiencies as a result of using improper wire. CAUTION: Use only Crestron power supplies for Crestron equipment.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver NOTE: All Crestron certified Cresnet wiring must consist of two twisted pairs. One twisted pair is the +24V conductor and the GND conductor, and the other twisted pair is the Y conductor and the Z conductor. NOTE: When daisy-chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector, and tin the twisted connection.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW The Crestron Toolbox allows you to perform these functions using simple graphical views and click and drag methods. Identity Code Every network device and user interface within the Cresnet network requires a unique identity code (Net ID). These codes are two-digit hexadecimal numbers from 03 to FE. The Net ID of each unit must match an ID code specified in the SIMPL Windows program.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Duplicate Net ID Warning Message This method does not change the Net ID as assigned in SIMPL Windows. For information on setting the Net ID in SIMPL Windows, refer to “Setting the Net ID in Device Settings” on page 25. NOTE: You may also use D3 Pro or SystemBuilder to perform Network ID setup. Refer to the respective help file for more information. 1. Ensure that all network devices are connected to the control system. 2.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW 5. Type a new Net ID and press Enter. Enter New Net ID Repeat this procedure for each additional network device requiring a Net ID change. Configuring the infiNET Network Rules for an infiNET Network Each device on the infiNET network must be configured to work with an infiNET gateway. Following are some guidelines to observe when setting up an infiNET network. • Each infiNET device can be linked with only one gateway.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver For systems with one gateway and minimal interference from other devices that use similar frequencies, Crestron recommends setting the C2N-MNETGW to automatically select the operating channel. For systems using multiple gateways or systems operating in environments containing other devices that use similar frequencies, Crestron recommends setting the C2N-MNETGW to operate on a fixed channel to avoid RF interference with other devices in the vicinity.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW 4. Right click the Net ID of the gateway whose channel will be changed and select Functions | MNET Gateway… to open the “MNET Gateway” window as shown in the following diagram. “MNET Gateway” Window 5. At the top of the window, select the channel selection mode. There are two modes to select from. • Auto: The C2N-MNETGW automatically selects the clearest of the available 16 channels when interference is detected.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Acquiring Devices An infiNET device can communicate with a gateway only if it has been acquired by that gateway (even if the gateway and the device are operating on the same channel). To add infiNET devices to the network, the C2N-MNETGW must be in the Acquire mode. The Acquire mode can be activated from Crestron Toolbox (recommended) or the device. The Acquire mode can be activated approximately 15 seconds after applying power to the C2N-MNETGW.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW NOTE: If the C2N-MNETGW is already in the Acquire mode, a message indicating the status will be displayed. Acquire Mode Message 2. To place the C2N-MNETGW in the Acquire mode, click Start Acquire. The default time that the C2N-MNETGW remains in the Acquire mode (when starting the Acquire mode from Toolbox) is one hour. Other times can be specified from the drop down button located next to the Start Acquire button.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver “MNET Gateway” Window-Acquired Devices NOTE: If the acquired devices have never had an MNET ID assigned, they will be acquired with the default MNET ID 01. Just like a device on a Cresnet system (like the C2N-MNETGW) requires a unique identity code (NET ID), every device and user interface on the infiNET network requires a unique identity code (MNET ID) that identifies it to a control system. These codes are two-digit hexadecimal numbers from 03 to 20.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW NOTE: The C2N-MNETGW must be placed in the Acquire mode before an infiNET device is placed in the Acquire mode. 2. Place new infiNET devices in the Acquire mode as described in their respective manuals. Devices will be automatically acquired by the gateway approximately five minutes after they enter the Acquire mode. 3. Press ACQUIRE on the C2N-MNETGW to exit the Acquire mode. The LED will turn off.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver infiNET devices are listed with the Net ID of the gateway to which they are connected. Newly acquired infiNET devices that have not been assigned MNET IDs will be displayed with the MNET ID value of 01. All newly acquired infiNET devices (except for C2N-MNETRPT devices) will be displayed with a icon. Newly acquired repeater devices such as the C2N-MNETRPT will be displayed with an MNET ID value of 01 and a icon.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW Hardware Hookup The C2N-MNETGW serves as a gateway between infiNET devices and the Cresnet system. Refer to the illustration after this paragraph for proper connections; apply power last. When making network connections to a control system or Cresnet peripherals, refer to “Network Wiring” on page 8.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post your own question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account. Setup is easy thanks to Crestron’s Windows-based programming software.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW Earliest Version Software Requirements for the PC NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron website. The following are the minimum recommended software versions for the PC running Windows XP or Windows 2000: • SIMPL Windows version 2.06.20 or later with library update file 352 or later. Requires SIMPL+ Cross Compiler version 1.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver D3 Pro and SystemBuilder are fully integrated with Crestron's suite of software development tools, including SIMPL Windows, VT Pro-e, and the Crestron Database. D3 Pro and SystemBuilder access these tools behind the scenes, enabling you to easily create robust systems. Programming with SIMPL Windows The C2N-MNETGW does not require any specific programming other than placing it in the SIMPL Windows program.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW PAC2 System View The System Views lower pane displays the PAC2 system tree. This tree can be expanded to display and configure the communications ports. Expanded PAC2 System Tree C2Net-Device Slot in Configuration Manager To incorporate a C2N-MNETGW into the system, drag the symbol from the Wireless Receivers | Wireless Receivers (RF) folder of the Device Library and drop it in the System Views.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver NOTE: The first C2N-MNETGW in a system is preset with a Net ID of 0F when its symbol is dragged into the upper pane of System Views. Additional units are assigned different Net ID numbers as they are added. Setting the Net ID in Device Settings Double-click the C2N-MNETGW icon to open the “Device Settings” window. This window displays the gateway device information. If necessary, select the Net ID tab to change the Net ID, as shown in the following figure.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW Adding infiNET Devices to the C2N-MNETGW To add infiNET devices to the C2N-MNETGW, right click on the C2N-MNETGW, select Add item to: “C2N-MNETGW” and select an infiNET device as shown in the following diagram. Adding an infiNET Device to the C2N-MNETGW The selected infiNET device will be added with a default MNET ID. For information on infiNET devices in SIMPL Windows, refer to each infiNET device type’s Operations Guide.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Uploading and Upgrading NOTE: Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. Please check the Crestron website (http://www.crestron.com/updates) for the latest versions of software and firmware. New users are required to register to obtain access to this site.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW connection diagram when connecting to a C2N-MNETGW via a control system. Indirect Serial Communications Setup Connections 1. Ensure that all devices are connected to the control system and the control system is connected via serial cable to the PC. 2. Open Crestron Toolbox and click Tools | Manage Address Book to display a list of available devices.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver “Address Book” Window – Serial Setup 4. After setting the correct parameters, click OK to return to the Crestron Toolbox main window. 5. Click Tools | Network Device Tree, or click the Network Device Tree icon to display the devices in the system. Select the entry for the control system or Serial on COM1 from the drop down list if it is not already selected.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW To view a specific device, expand the Network Device Tree by clicking +. Expand the Network Device Tree until the device to be managed is selected. Right-click the desired Net ID to open the sub-menu. This menu provides a wide range of functions, including; change the Net ID, open text console, upload project, update firmware, etc.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver 2. With a serial connection, verify that the correct COM port on the PC has been selected. Some computers have more than one COM port; some may be internal (e.g., for a modem). Consult the manufacturer’s documentation for further information about the COM ports on your PC. 3. Remove and reapply power to the control system. 4. If communication still cannot be established, contact Crestron customer service.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW 3. When the “System Info” window appears and you are connected to the control system, the Functions option becomes available from the menu bar. 4. Select Functions | SIMPL Program. The “SIMPL Program” window contains information about the currently loaded SIMPL program (if any), and permits you to stop, start, erase, retrieve, and upload a SIMPL program. This menu also permits you to upload to compact flash or internal flash. “SIMPL Program” Window 5.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Firmware Upgrade To take advantage of all the device features, it is important that the unit contains the latest firmware available. Please check the Crestron website for the latest version of firmware. Not every product has a firmware upgrade, but as Crestron improves functions, adds new features, and extends the capabilities of its products, firmware upgrades are posted. To upgrade the firmware, complete the following steps. 1.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW “Firmware” Window 5. When the following screen appears, browse to locate the firmware (.upg or .zip) file. ZIP files may contain release notes that can be viewed by clicking View… in the “Firmware” window. Locate Firmware in the “Open” Window 6. Click Open to select the file. 7. The “Firmware” window reopens indicating the new firmware version to be uploaded. Click Send to transfer the new firmware to the device.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Problem Solving Troubleshooting The table after this paragraph provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. C2N-MNETGW Troubleshooting TROUBLE PWR LED does not illuminate. NET LED does not illuminate. RXD LED does not flash when an infiNET device is transmitting. POSSIBLE CAUSE(S) CORRECTIVE ACTION C2N-MNETGW is not receiving power.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW C2N-MNETGW Troubleshooting (continued) TROUBLE POSSIBLE CAUSE(S) RXD LED does not flash when an infiNET device is transmitting. (continued) TXD LED does not illuminate. C2N-MNETGW is out of range. Reposition or relocate the C2N-MNETGW to specification or add C2N-MNETRPT repeaters. C2N-MNETGW is not transmitting data to infiNET devices. ACQUIRE LED does not illuminate when requested.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (www.crestron.com) for a listing of Crestron worldwide offices.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW Appendix A: The infiNET Spectrum infiNET provides 16 RF channels in the 2.4GHz ISM band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the infiNET device will communicate. infiNET devices on different channels will not communicate nor interfere with each other. However, since some of the channels are in the 2.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver Appendix B: Optimum RF Reception Guidelines Many factors can affect the reliability of RF communication between infiNET gateways, repeaters, and devices. While an effort has been made to determine operating specifications, some specifications are not constant. RF Communication can be limited by several factors including but not limited to electromagnetic interference (EMI), intervening objects, antenna orientation, and device placement.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW installing gateways in equipment racks, service rooms, or electrical closets. Antenna Orientation The antenna orientation on the C2N-MNETGW can have considerable effect on the signal range and reliability. In most applications, the antenna should be set vertically as shown in the following diagrams. Vertical Orientation 40 • infiNET™ Gateway/Transceiver: C2N-MNETGW Operations Guide - DOC.
Crestron C2N-MNETGW infiNET™ Gateway/Transceiver If placing the antenna vertically causes it to lay parallel to a metal surface (i.e. a metal wall), the antenna should be oriented horizontally (perpendicular to the metal surface) as shown in the following diagram. Horizontal Orientation NOTE: RF propagation is best from the sides of the antenna. For specific information on where to place the C2N-MNETGW, refer to “Gateway Placement” on page 39. Operations Guide - DOC.
InfiNET™ Gateway/Transceiver Crestron C2N-MNETGW Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. 2.
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Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide - DOC. 6317 (2011634) 12.05 Specifications subject to change without notice.
