Datasheet

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Figure 13 Haivision Viper network flow diagram [28]
4.3.1 Haivision Viper review
Although the Haivision Viper is marketed as an all-in-one capture & stream device, it
took a very long time to set-up. During the Haivision representatives’ presentation of
the product and setup, there were no issues and things proceeded smoothly but once it
was time to set the Haivision Viper without the help of the representative, a lot of things
went wrong. To fix these issues basic knowledge of the mechanics of the machine and
the system in general were required and having to study the documents added to the
amount of time used for setting up the system. Consequently, these mishaps lead to a
bad start for a machine that should be able to be used by those less than proficient with
a VCR or computer, let alone state-of-art equipment meant for streaming footage over
the internet.
During the initial testing period, the Viper worked moderately well, accomplishing what
was expected of it without almost a hitch once it had been set-up properly. Unfortunate-
ly, after the initial testing period the Viper had to be moved to a different classroom
which is when the Haivision Viper stopped working. The touch-screen, which is the only
means of control, decided to completely disregard its calibration settings, making the
Viper impossible to use, thus rendering it useless. MediaTrade Oy, which is the Finnish
representative of Haivision in Finland, was contacted about the problem and suggested
turning the devices power on and off, which was tried, tested and failed. Another alter-