Crestron CP3 & CP3N 3-Series Control Systems Operations Guide
This document was prepared and written by the Technical Documentation department at: Regulatory Compliance These products are Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc. As of the date of manufacture, the CP3 and CP3N have been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling.
Crestron CP3 & CP3N 3-Series Control Systems Contents 3-Series Control Systems: CP3 & CP3N 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Specifications .............................................................................................................. 4 Physical Description..
Crestron CP3 & CP3N 3-Series Control Systems 3-Series Control Systems: CP3 & CP3N Introduction The Crestron® CP3 and CP3N present a new benchmark in control system technology. Featuring the Core 3 OS™ control engine, the CP3 and CP3N form the core of any modern networked home or commercial building, managing and integrating all the disparate technologies throughout a facility to make life easier, greener, more productive, and more enjoyable.
3-Series Control Systems Crestron CP3& CP3N Features and Functions (Continued) Native BACnet®/IP support1 Installer setup via Crestron Toolbox™ or Internet Explorer®2 Increased network throughput and security Secure access though Active Directory integration or standalone account management IIS v.6.
Crestron CP3 & CP3N 3-Series Control Systems Dedicated Control Subnet (CP3N Only) The Crestron Control Subnet is a Gigabit Ethernet network dedicated to Crestron devices. Via the CP3N’s CONTROL SUBNET port, an installer may simply connect a single touch screen or wireless gateway, or add a Crestron PoE switch (CEN-SW-POE-5, CEN-SW-POE-16, or CEN-SWPOE-24)* to handle multiple touch screens, gateways, AV components and other devices.
3-Series Control Systems Crestron CP3& CP3N Onboard Control Ports In addition to Ethernet, the CP3 includes three bidirectional COM ports and eight IR ports to interface directly with all of the centralized AV sources, video displays, and other devices. Eight programmable relay ports are included for controlling window shades, projection screens, lifts, power controllers, and other contact closure actuated equipment.
Crestron CP3 & CP3N 3-Series Control Systems CP3 Specifications (Continued) SPECIFICATION DETAILS Communications (continued) Control Subnet (CP3N Only) 10/100/1000 Mbps Ethernet, auto-switching, auto-negotiating, auto-discovery, full/half duplex, DHCP server, DNS server, port forwarding, Isolation mode Cresnet Cresnet master mode USB Supports USB HID and USB mass storage class devices via rear panel USB 2.0 host port, supports computer console via front panel, USB 2.
3-Series Control Systems Crestron CP3& CP3N CP3 Specifications (Continued) SPECIFICATION DETAILS Available Accessories 1. 2. 3. 4.
Crestron CP3 & CP3N 3-Series Control Systems CP3N Physical View CP3 and CP3N Overall Dimensions 1 2 4 5 1.70 in (44 mm) 3 17.28 in (439 mm) 6.56 in (167 mm) CP3 6 7 8 9 10 11 12 13 14 15 16 17 CP3N Operations Guide – DOC.
3-Series Control Systems Crestron CP3& CP3N Connectors, Controls & Indicators # CONNECTORS*, CONTROLS & INDICATORS 1 COMPUTER DESCRIPTION (1) USB Type B female, USB 2.
Crestron CP3 & CP3N 3-Series Control Systems Connectors, Controls & Indicators (Continued) # CONNECTORS*, CONTROLS & INDICATORS DESCRIPTION 9 COM1 (1) 5-pin 3.5 mm detachable terminal block Bidirectional RS-232/422/485 port Up to 115.2k baud; hardware and software handshaking support RS-232 RS-422 RS-485 GND TX RX RTS CTS * GND TXRX+ TX+ RX- GND* TX-/RXNot Used TX+/RX+ Not Used A ground terminal connection is recommended but not required. Ground potential difference must be under ±4 V.
3-Series Control Systems Crestron CP3& CP3N Connectors, Controls & Indicators (Continued) # CONNECTORS*, CONTROLS & INDICATORS DESCRIPTION 14 CONTROL SUBNET (CP3N Only) (1) 8-pin RJ-45 with two LED indicators; 10/100/1000BASE-T Ethernet port; Left LED indicates link status; Amber: Link – 1 Gbps Green: Link – 100 Mbps Off: No link or Link – 10 Mbps Right LED indicates Ethernet activity Flashing: Activity – Flash rate depends on amount of activity Off: No Activity Provides a dedicated local network fo
Crestron CP3 & CP3N 3-Series Control Systems Setup Network Wiring When wiring the Cresnet or Ethernet network, consider the following: Use Crestron Certified Wire. Use Crestron power supplies for Crestron equipment. Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators).
3-Series Control Systems Rack Mounting Crestron CP3& CP3N The CP3 can be mounted in a rack or stacked with other equipment. Two “ears” are provided with the CP3 so that the unit can be rack mounted. These ears must be installed prior to mounting. Complete the following procedure to attach the ears to the unit. The only tool required is a #1 or #2 Phillips screwdriver.
Crestron CP3 & CP3N Stacking 3-Series Control Systems Four “feet” are provided with the CP3 so that if the unit is not rack mounted, the rubber feet can provide stability when the unit is placed on a flat surface or stacked. These feet should be attached prior to the hookup procedure. Refer to the following illustration for placement of the feet. Foot Placement for the CP3 Mounting Feet (2002389), Qty. 4 NOTE: No more than two CP3 units should be stacked.
3-Series Control Systems Crestron CP3& CP3N Hardware Connections for the CP3 (Rear) RELAY OUTPUT (1-8): To Contact Closure Devices IR-SERIAL (1-8): To TTL/RS-232 Devices I/O (1-8): To Controllable Devices NET: To Cresnet Devices COM 2 & 3: To Serial Controlled Devices USB: To Storage Devices LAN: 10BASE-T/100BASE-TX Ethernet to LAN COM 1: To Serial Controlled Devices MEMO RY: MMC Compatible Card Slot Ground 24V DC, 2.
Crestron CP3 & CP3N 3-Series Control Systems Control Subnet Application The Control Subnet can host up to 64000 Crestron Ethernet devices. Connect a Crestron Ethernet switch such as the CEN-SWPOE-16 16-Port Managed PoE Switch (sold separately) to the CP3N’s CONTROL SUBNET port to use as a connection point a variety of Crestron Ethernet devices.
3-Series Control Systems Crestron CP3& CP3N Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron Web site. To post a question or view questions submitted to Crestron’s True Blue Support, log in at www.crestron.com/support. First-time users must establish a user account. Software Requirements for the PC NOTE: The latest software can be downloaded from the Crestron Web site (www.
Crestron CP3 & CP3N 3-Series Control Systems Programming with SIMPL Windows NOTE: While SIMPL Windows can be used to program the CP3, it is recommended to use SystemBuilder for configuring a system. SIMPL Windows is Crestron’s premier software for programming Crestron control systems. It is organized into two separate but equally important “Managers”: Configuration and Program.
3-Series Control Systems Crestron CP3& CP3N Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (and/or device).
Crestron CP3 & CP3N TCP/IP 3-Series Control Systems Ethernet Communication The CP3 connects to PC via Ethernet: 1. Confirm Ethernet connection between CP3 and PC. If connecting through a hub or router, use CAT5 straight through cables with 8-pin RJ-45 connectors. Alternatively, use a CAT5 crossover cable to connect the two LAN ports directly without using a hub or router. NOTE: Some PCs may not require a crossover cable. Check with PC manufacturer. 2.
3-Series Control Systems Crestron CP3& CP3N Programs and Firmware Program or firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron Web site as new features are developed after product releases. One has the option to upload programs via the programming software or to upload and upgrade via the Crestron Toolbox.
Crestron CP3 & CP3N 3-Series Control Systems Configure for Operations Before setting up the CP3 the time and time zone needs to be set. The CP3 can also be further configured using a Web browser. Set Date & Time 1. Establish communication with the CP3 as described in “Establishing Communication” on page 18. 2. In Crestron Toolbox, select Functions | System Clock…. 3. Set the date and time. Online Configuration The CP3 can be configured using the built-in Web based setup tool. 1.
3-Series Control Systems Crestron CP3& CP3N “CP3 Setup” Menu The “CP3 Setup” menu displays the IP address, hostname and MAC address of the device. It also allows access to various setup and programming screens. The “CP3 Setup” menu contains buttons for Ethernet Setup, Application Setup, Input/Output Control, Diagnostics, and About, as shown in the illustration above.
Crestron CP3 & CP3N 3-Series Control Systems Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. CP3 Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Device is not communicating with the network. Use Crestron Toolbox to poll the network. Verify network connection to the device. Device is not receiving power from a Crestron power source.
3-Series Control Systems Crestron CP3& CP3N CP3 Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) A/V system device does not respond. CORRECTIVE ACTION IRP2 or serial port not placed properly. Verify placement of IRP2 (hold phosphor card under IRP2 while pressing button) and tighten serial cables. Used wrong IR/serial port. Verify that proper IR or serial port is defined. Serial cable not wired correctly. Verify that serial cable is wired correctly for RS-232, 422, 485.
Crestron CP3 & CP3N 3-Series Control Systems Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side. Cable Length Equation L< 40,000 RxP Where: L = Length of run (or chain) in feet R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 mm 2 )) or 1.
3-Series Control Systems Crestron CP3& CP3N Future Updates As Crestron improves functions, adds new features and extends the capabilities of the CP3, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision. Check the Crestron Web site periodically for manual update availability and its relevance.
Crestron CP3 & CP3N 3-Series Control Systems Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from Crestron. To obtain warranty service for Crestron products, contact an authorized Crestron dealer. Only authorized Crestron dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 7316B (2032696) 12.12 Specifications subject to change without notice.
