CRESTRON Contents Series 3000 Touchpanels 1 Description .......................................................................................................................... 1 Functional Description ........................................................................................... 1 Physical Description............................................................................................... 3 Configuration Differences ...................................................................
CRESTRON Series 3000 Touchpanels Description Functional Description The Series 3000 Touchpanels are 9.6 inch (23.9 cm) passive matrix touchscreen control panels for the CRESNET II remote control system (herein referred to as the CRESNET II system). There are 12 Series 3000 configurations available. Six of the 12 touchpanels offer 256 color display and are commonly known as ColorTouch. The remaining six touchpanels offer 256 shades of grayscale display and are commonly known as BriteTouch.
CRESTRON • RS-232 interface for stand-alone applications (lectern-mount configurations only) • optional feature buttons adjacent to touchpanel • printout of screen designs on standard printer • Position Lock feature provides durable support of panel at any angle of inclination between 0 and 70 degrees (tiltcase configurations only). Software Have a comment about Crestron’s software? Direct software related suggestions and/or complaints to Crestron via email (software@crestron.com).
CRESTRON The position lock button needs to be depressed before the touchscreen can be returned to the horizontal position. To depress the button, slightly position the touchscreen in the vertical direction with two hands, avoiding any tilting. The position lock button can be depressed with one hand; the touchscreen can be tilted down to the horizontal position with the other, shown below.
CRESTRON Physical Views of Tiltcase Series 3000 Touchpanels (CN-RJ11 not shown) The lectern mount configurations, shown below, are denoted with the letter “L” in their suffix. They are housed in a black metal box topped with a plastic cover. The four-pin network and nine-pin RS-232 connector ports are located on the rear of the panel.
CRESTRON Physical Views of the CN-RJ11 TOP VIEW SIDE VIEW (RJ11 CONNECTOR) SIDE VIEW (4-PIN CONNECTOR) 6-Pin Jack Pinout (for CN-RJ11) PIN # SIGNAL COLOR 1 +24 V (Network) WHT 2 3 +24 V (Network) Y (Data) BLK RED 4 5 6 Z (Data) GND (Network) GND (Network) GRN YEL BLU #1 TAB (VISIBLE, ON TOP) Configuration Differences There are 12 Series 3000 configurations available and selection depends on color versus grayscale display, type of installation (tiltcase or lectern mount) and whether physi
CRESTRON Leading Specifications The table below provides a summary of leading specifications for the Series 3000 Touchpanels. Dimensions and weight are approximations rounded to the nearest tenth unit. Leading Specifications for Series 3000 Touchpanels SPECIFICATION DETAILS Power Requirements 12 Watts, 24 VDC 0.5 Amp CRESNET Power Factor 12 Watts Version 4.20.03 or later CRESNET II Workshop CRESNET II Operating System VisionTools for Windows SIMPL Windows Memory 3.11.18 or later Version VTW 10.7.
CRESTRON Installation/Setup Identity Code Every equipment and user interface within the CRESNET II network requires a unique identity code (ID CODE). These codes are recognized by a two-digit hexadecimal number from 03 to FE. Refer to “Configuring the Touchpanel” on page 9 for instructions on setting the unit's ID CODE. The ID CODE of the unit must match the ID CODE specified in the CRESNET II SIMPL-I program. Refer to “Programming” on page 15 for an example of SIMPL-I program.
CRESTRON Mounting Detail for Tiltcase Series 3000 Touchpanel Hardware Hookup Due to configuration differences (between lectern and tiltcase models), the hookup diagram differs among Series 3000 touchpanels. Complete the following steps in the order provided to ensure proper installation of the unit. 1. Before making any connections, review latest revision of network interconnection drawing (Doc. 5411) or, if necessary, the network modular cable requirements (Doc. 5682). 2.
CRESTRON • Connect the lectern mount configuration directly to the CRESNET II system via the network cable. Typical Connection Diagram for Lectern Mount Configuration CONNECT TO SERIAL PORT OF COMPUTER Use only for direct connection to PC to load panels without network. CONNECT TO CNMS, CNRACK, OR CNRACK-D Refer to the CRESNET II Network Cable drawing in this section of the Guide. NOTE: Network termination points are available at the control system power supply.
CRESTRON Calibration Menu Calibration of the touchscreen is required if the active touch area of a button does not coincide with the button's image. Select the TOUCH SCREEN CALIBRATION button to display the Calibration Menu, shown below. The Calibration Menu offers the choice to initiate calibration with the Perform Calibration button or return to the previous screen with the Return to Main Menu button. Choose an option by touching the correct button. When touching the screen, be as accurate as possible.
CRESTRON Setup Menu Brightness Screen brightness may need to be altered because of ambient light conditions or personal preference. Three buttons, Brightness Low, Brightness Medium, and Brightness High, located in the bottom row of the Setup Menu may be selected to assign brightness setting. Current brightness setting is shown in light gray text . Contrast Screen contrast may need to be altered because of ambient light conditions, panel temperature, or personal preference.
CRESTRON BACKLIGHT TIMEOUT is displayed on the Backlight Menu. This setting turns the backlight off when the touchpanel is inactive for a specified time frame (shown in minutes). When the touchpanel is activated, the last screen to be displayed reappears. A two minute BACKLIGHT TIMEOUT is shown in the illustration. Minutes can vary from 0 to 120, where 0 disables the timeout. Down and up arrow buttons decrease and increase the timeout, respectively.
CRESTRON directory buttons change pages, but buttons requiring feedback do not work. Two centrally located buttons on the Interface Menu, Local and Cresnet II, determine communication mode. Select Local to set the touchpanel into demo mode and Cresnet II for normal CRESNET II communication mode. Text within the selected button changes color from black to light gray text. Communication mode is factory set to Cresnet II.
CRESTRON operating with the touchpanel. Low baud rates will cause the panel to appear unresponsive. For example, at 300 baud, a single button press (and release) generates 12 characters and requires more than 0.333 of a second to send. Delays as short as 0.1 of a second are generally considered perceptible and somewhat annoying. Command Format - Command format for all items sent to or from the touchpanel is very simple. All items are ASCII strings terminated by a .
CRESTRON The text pointer is a single letter, ‘A’ through ‘Z’ or ‘a’ through ‘z’ preceded by the “at” symbol (@). If [text…] is omitted, the text field is cleared. If [text…] exists, it is added to the text field. For example, consider the following string : @CNow is the time @Cfor all good men @Cto come to the @Caid of the party.
CRESTRON software; whereas SIMPL Windows, by virtue of its name, is Windows-based. Although Crestron will continue to provide support for Workshop queries, there is no plan to add new features to it. For this reason, Crestron suggests that all new programming be done with SIMPL Windows. Workshop SIMPL is CRESTRON's programming language designated for easy implementation of the control system requirements. The objects that are used in SIMPL are called symbols.
CRESTRON SIMPL Windows SIMPL Windows was designed to supersede the CRESNET II Workshop. It provides a well-designed graphical environment with a number of workspaces (i.e., windows) in which a programmer can select, configure, program, test, and monitor a CRESNET control system. NOTE: The following description assumes that the reader has some knowledge of SIMPL Windows. If not, please refer to the extensive help information provided with the software.
CRESTRON Graphical Detail View of a Touchpanel in SIMPL Windows’ Programming Manager For this overly simplified example, there is only one logic symbol used. Use the Programming Manager to select and assign signals to the Interlock symbol, shown below. Graphical Detail View of an Interlock in SIMPL Windows’ Programming Manager The signals from the Interlock are used as feedback into the touchpanel as well as to drive the relay card that resides in the first slot of the CNMS.
CRESTRON Problem Solving Troubleshooting The table below provides corrective action for possible trouble situations. If further assistance is required, please contact a CRESTRON technical support representative. Series 3000 Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Use Performance Viewport (via CRESNET Touchpanel Touchpanel is not communicating to the Workshop or VTW) to poll the network. Verify does not network connection to the touchpanel. network. function.
CRESTRON Further Inquiries If after reviewing this Operations Guide for the Series 3000 Touchpanels, you cannot locate specific information or have questions, please take advantage of Crestron's award winning technical support team by calling: • In the US and Canada, call Crestron’s corporate headquarterrs at 1888-CRESTRON [1-888-273-7876] or 1-201-767-3400. • In Europe, call Crestron International at +32.15.730.974. • In Asia, call Crestron Asia at +852.2341.2016. • In Latin America, call +525.574.
CRESTRON Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. 2.