Crestron STX-1700CW Wall Mount 2-Way Compact Color Touchpanel Operations Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2004 Crestron Electronics, Inc.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Contents Wall Mount 2-Way RF Compact Color Touchpanel: STX-1700CW 1 Introduction ............................................................................................................................... 1 Functions and Features ................................................................................................ 1 Roaming Feature ..............................................................................................
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Wall Mount 2-Way RF Compact Color Touchpanel: STX-1700CW Introduction Functions and Features The STX-1700CW is a 2-way radio frequency (RF) compact color touchpanel that, when used with the supplied DA-1700CW docking assembly and BB-1700CW back box, is wall mounted and provides a user interface to a Crestron® remote control system (herein referred to as the Cresnet® system).
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW “Appendix B: Installation of Optional Pushbuttons” for instructions to install the optional switches, buttons, and bezel. NOTE: Two options, 1700C-BTNB (black buttons) or 1700C-BTNS (silver buttons) can be purchased to provide custom engraved buttons for your touchpanel. Contact Crestron customer support for more information.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Specifications of the STX-1700CW Touchpanel (continued) SPECIFICATION Control System Update Files DETAILS 2, 3, 4 2-Series Control System Version C2-2004.CUZ or later CEN/CN-TVAV Version 5.10.13V.UPZ or later CNMSX-AV/PRO Version 5.10.11X.UPZ or later CNRACKX/-DP Version 5.10.11W.UPZ or later ST-CP Version 4.02.02-S.UPZ or later Acceptable file extensions 5 .vtz projectname.vtz (compiled file) .csf STX1700C.vx.xxx.x.
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW Physical Description The touch-sensitive viewing screen is located on the front of the STX-1700CW. The electronic hardware is housed in a black and silver molded plastic enclosure, shown below. Connectors to upload touchscreen projects via a personal computer (PC) and to power the unit using the external power pack are located on the left and right sides of the unit, respectively. Refer to the illustrations below and on the next page.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Physical Views (continued) The underside of the unit contains the battery compartment that holds one ST-BTPN. Contacts for the DA-1700CW are through the ST-BTPN. Four rubber feet on the underside of the unit are for stability and to prevent slippage on flat surfaces.
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Insert STX-1700CW 2. Refer to the diagram below. Make sure that the STX-1700CW is squarely seated in DA-1700CW, and press upper edge of touchpanel inward to dock the touchpanel. The touchpanel will snap into position. Dock STX-1700CW Undocking the STX-1700CW During normal operation, the DA-1700CW unlatches the STX-1700CW electrically via the control system program.
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW Remove STX-1700CW Manual Undocking of Touchpanel The STX-1700CW can be undocked manually. The only tool required is a long-reach (minimum 4-1/2 inches from tip to handle base) #1 flat or Phillips screwdriver. 1. Refer to the diagram below. At top-center of the front panel, remove the manual unlatch access plug from the access hole. Remove Access Hole Plug 2.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Insert Screwdriver 3. As shown below, lower the handle of the screwdriver until the touchpanel unlatches (handle of screwdriver will be approximately level and touchpanel will snap outward slightly). Lower Screwdriver Handle Operations Guide - DOC.
Wall Mount 2-Way RF Compact Color Touchpanel 4. Crestron STX-1700CW Refer to the diagram below. By hand, undock the touchpanel by pulling the upper edge of the touchpanel outward and remove the touchpanel. Remove STX-1700CW 5. Refer to the diagram below. Re-install the access hole plug into the access hole. Re-Install Access Hole Plug 10 • Wall Mount 2-Way RF Compact Color Touchpanel: STX-1700CW Operations Guide – DOC.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Identity Codes The STX-1700CW touchpanel uses three distinct types of identity (ID) codes: Cresnet identity (Net ID), RF ID, and RF CHANNEL. These codes are assigned to the touchpanel from the Cresnet Interface menu when the unit is configured. Refer to “Setup Menu” on page 12. For the touchpanel to be identified within the Cresnet system, these assignments must match assignments made in the SIMPL Windows project.
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW Calibration Menu CALIBRATION MENU Calibration of the touchscreen is required if the active touch area of a button does not coincide with the button's image. Select the Touch Screen Calibration button to display the CALIBRATION MENU, as shown to the left. The CALIBRATION MENU offers the choice to initiate calibration with the Perform Calibration button or return to the previous screen with the Return button.
Crestron STX-1700CW CRESNET INTERFACE MENU 03 Wall Mount 2-Way RF Compact Color Touchpanel Cresnet Interface Menu CRESNET ID is a two-digit hexadecimal number that can range from 03 to FE. Note that this number and the Net ID set in the SIMPL Windows program of the Cresnet system must match when operating as a wired touchpanel and for file transfers. Net ID for the STX-1700CW is factory set to 03. The UP and DOWN buttons increase and decrease the CRESNET ID by one digit (i.e., 03, 04, 05, . . .FE).
Wall Mount 2-Way RF Compact Color Touchpanel SCREEN SETTINGS BRIGHTNESS Crestron STX-1700CW Brightness From the SETUP MENU, press the Brightness button to open the SCREEN SETTINGS – BRIGHTNESS screen. The UP and DOWN buttons increase and decrease screen brightness, respectively. The area to the right of the buttons shows the relative brightness from 0% to 100%. Select the Return button to return to the SETUP MENU.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel NOTE: If the touchpanel is plugged into an active AC receptacle or DA-1700CW, the panel does not power down when the power down timeout is achieved. Recall that the purpose of this timeout is to maximize battery life. Standby timeout still functions. Press Return to save the settings and return to the SETUP MENU.
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW VT Pro-e is a Windows® compatible software package for creating Crestron touchpanel screen designs. Refer to “Programming with VT Pro-e” on page 21 for additional details regarding VT Pro-e. Earliest Version Software Requirements for the PC NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features. The latest software is available from the Crestron website.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel windows) in which a programmer can select, configure, program, test, and monitor a Crestron control system. SIMPL Windows offers drag and drop functionality in a familiar Windows® environment. This section describes a sample SIMPL Windows program that includes an STX-1700CW. Configuration Manager is where programmers “build” a Crestron control system by selecting hardware from the Device Library.
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW C2Net Device, Slot 9 Double-click the STRFGWX icon in the upper pane to open the “Device Settings” window. This window displays STRFGWX device information. Select the Net ID tab to change the gateway Net ID, as shown in the graphic below. “Device Settings” Window for the STRFGWX Similarly, expand the system tree in the lower pane and double-click the STX-1700C icon to open the “Device Settings” window for the touchpanel.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel STX-1700C Symbol in Programming Manager Programming Manager is where programmers “program” a Crestron control system by assigning signals to symbols. The following diagram shows the STX-1700C symbol in the SIMPL Windows’ Programming Manager. Detail View of the STX-1700C in SIMPL Windows’ Programming Manager Signal Types Signals interconnect the various devices and logic symbols that comprise a SIMPL program.
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW Analog Signals Unlike digital signals, analog signals can vary continuously in value, in the same manner as a parameter such as volume, temperature, or pressure. Analog signals contain 16 bits of information, which means that this type of signal can have values ranging from 0 to 65535 (216-1).
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Device Extenders Device extenders provide additional logic and functionality to a device. The Poll Manager and Sleep/Wake Manager symbols are device extenders for touchpanels. For the STX-1700C in wired mode only, the Poll Manager takes the touchpanel on and off line during polling by the control system. In wireless mode, Sleep/Wake Manager suspends and restores operation of the touchpanel.
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW Optional Pushbuttons Pushbutton Layout and Join Number Assignment If the optional ten “hard” pushbuttons are installed, you can use these buttons to access any frequently used commands (refer to “Appendix B: Installation of Optional Pushbuttons”). Each button has a permanently fixed digital join number; refer to the illustration shown to the left.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Digital Reserved Join Numbers for STX-1700CW 2 JOIN NUMBER 17200 17216 17217 17218 17219 17220 17230 FUNCTION Power Brightness Brightness Brightness Brightness Brightness Standby VALUE Off Up Down High Medium (Default) Low On DIRECTION I I I I I I 17231 Standby Timeout Up I 17232 Standby Timeout Down 17233 17234 17242 17302 17303 17304 17305 17322 17323 17324 17509 Power Timeout Power Timeout Setup Keyclick Keyclick Key Click Vol
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW Uploading and Upgrading NOTE: Crestron recommends that you use the latest software and that each device contains the latest firmware to take advantage of the most recently released features. Please check the Crestron website (http://www.crestron.com/updates) for the latest versions of software and firmware. New users are required to register to obtain access to this site.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel NOTE: Use a standard DB9 male to female “straight-through” cable. NOTE: You can also dock the STX-1700CW in the DA-1700CW to upload or upgrade the panel. However, Crestron recommends that you use the connections for uploading or upgrading that are shown below and described on the next page.
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW Programming Cable Specifications 1. Before making any connections to the touchpanel, verify that the control system is properly connected to the PC (using an RS-232 DB9 straightthrough cable, Crestron P/N CNSP-587) and powered on. 2. Attach the stereo connector end of the ST-CBL to the touchpanel. 3. Attach the network connector end of the ST-CBL to the connector labeled NET on the control system. 4.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Accessing the “Port Settings” Window 7. Select the RS-232 connection type. Verify the available COM is selected. Verify that the baud rate is set to 115200 (PRO 2 default), the parity is None, the data bits is Eight, the stop bits is One, XON/XOFF is not selected, and RTS/CTS is selected. Click the OK button to save the settings and close the window.
Wall Mount 2-Way RF Compact Color Touchpanel 8. Crestron STX-1700CW Proceed to “Uploading a VT Pro-e Project” below, or to “Firmware Upgrade” that begins on page 29 as appropriate. Uploading a VT Pro-e Project A compiled VT Pro-e file has the extension .vtz To upload a compiled VT Pro-e project to the STX-1700CW, complete the following steps. 1. Make sure that “Communication Settings” that begins on page 24 has been performed. 2.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel 4. Click Browse. The “Open” window appears as shown below. 5. Select the VT Pro-e (vtz) file and click Open. The transfer completes automatically. Select VTZ File 6. Close the Viewport, exit VT Pro-e, and disconnect the programming cable from the PC and the control system. 7. Disconnect the programming cable and the external power pack from the touchpanel. Firmware Upgrade A firmware upgrade file has the extension .
Wall Mount 2-Way RF Compact Color Touchpanel 3. Crestron STX-1700CW As shown on the next page, select the Net ID of the STX-1700CW and then click OK. “Select Network ID” Window 4. As shown below, select the firmware (CSF) file and click Open. The transfer will complete automatically. Select CSF File 5. Disconnect the programming cable and the external power pack from the touchpanel. 30 • Wall Mount 2-Way RF Compact Color Touchpanel: STX-1700CW Operations Guide – DOC.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Problem Solving Troubleshooting The table below and continued on the next page provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. STX-1700CW Troubleshooting POSSIBLE CAUSE(S) TROUBLE Touchpanel does not function. Touchpanel does not report as Cresnet device to control system when mounted in DA-1700CW.
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW STX-1700CW Troubleshooting (continued) TROUBLE Touchpanel operation appears unreliable. Touchpanel does not function and SIG LED on STRFGWX illuminates, but Rx or Tx LEDs do not. Touchpanel screen changes without touching the screen. POSSIBLE CAUSE(S) CORRECTIVE ACTION Touchpanel is out of range. Refer to "Out of Range Feature" below. Bring unit within range. Refer to "Specifications" for details.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website ((http://www.crestron.com/) for a listing of Crestron worldwide offices.
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW Appendix A: Optimum RF Reception Guidelines Many factors can affect the reliability of RF communication between an RF gateway and an RF touchpanel. While an effort has been made to determine operating specifications, some specifications are not constant. RF Communication can be limited by several factors including but not limited to EMI (electromagnetic interference), intervening objects, antenna orientation and receiver placement.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Horizontal Orientation Building Top of gateway Antenna Vertical Orientation Building Antenna RF GATEWAY - 2 WAY RF P WR NET SIG Rx ANTENNA Tx CRESTRON STRFGWX Front of gateway Right Angle Orientation Building Top of gateway Antenna Operations Guide - DOC.
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW Appendix B: Installation of Optional Pushbuttons The STX-1700CW is supplied with ten optional pushbutton switches, blank buttons, and a bezel to accommodate the switches. As a further option, custom engraved black buttons (1700C-BTNB) or silver buttons (1700C-BTNS) can be designed and purchased via the Crestron Engraver software. Version 2.3.0.0 or later is available from the Crestron website.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Software License Agreement This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable, associated media, printed materials, and “online” or electronic documentation (the “Software”).
Wall Mount 2-Way RF Compact Color Touchpanel Crestron STX-1700CW If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Crestron STX-1700CW Wall Mount 2-Way RF Compact Color Touchpanel Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. 2.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 6228A 12.04 Specifications subject to change without notice.
