Crestron QM-FBCC-1 & QM-WCC-1 ® QuickMedia Computer Centers Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON Regulatory Compliance As of the date of manufacture, the QM-FBCC/WCC-1 has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC Rules.
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers Contents QuickMedia® Computer Centers: QM-FBCC-1 & QM-WCC-1 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Applications.................................................................................................................
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers ® QuickMedia Computer Centers: QM-FBCC-1 & QM-WCC-1 Introduction Crestron® MediaManager is a comprehensive family of affordable products fusing high performance AV signal distribution, device control and facility-wide system management. MediaManager simplifies the art of Pro AV system design and installation with complete hardware, software and low-cost wiring solutions.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 Features and Functions (Continued) QM-WCC-1: Wall mount QuickMedia computer interface Integrates with Crestron C2N-CBD and C2N-DB Series Keypads Installs alongside third-party LAN jacks and other devices Available in white or black The QM-FBCC-1 QuickMedia® Floor Box Computer Center is designed for mounting in a variety of popular floor boxes and the QM-WCC-1 QuickMedia Wall Plate Computer Center provides a simple wall mount computer interface so
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers Connectivity for LAN and other signals can easily be added by ganging the QM-WCC-1 together with other third-party wall plate devices. A Crestron C2N-CDB or C2N-DB series keypad may also be installed for a truly complete interface and control solution. Wiring for the QM-WCC-1 is extremely simple, requiring just a single CresCAT-QM cable (sold separately). Built-in signal sensing can be utilized to trigger automatic input selection and power control.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 capabilities of each device can be assessed and managed through the QM-FBCC/WCC-1, ensuring reliable operation by instructing sources to output only the resolutions and formats that can be handled by the displays and system wiring. Applications The following diagram shows a QM-FBCC-1 and QM-WCC-1 in a lecture hall application. QM-FBCC-1 and QM-WCC-1 in a Lecture Hall Application 4 QuickMedia®: QM-FBCC/WCC-1 Operations & Installation Guide – DOC.
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers For more information on this and other QM applications, refer to the latest revision of the Crestron MediaManager Applications Guide (Doc. 6244), which is available from the Crestron Web site (www.crestron.com/manuals). Specifications Specifications for the QM-FBCC/WCC-1 are listed in the following table.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 QM-FBCC/WCC-1 Specifications (Continued) SPECIFICATION DETAILS Enclosure QM-FBCC-1 Mountable on either side of a Hubbell SystemOne floor box or poke-through using Style Line® Sub-plate (S1SP) and Universal Cover or any floor box with a standard wall plate screw spacing (3.81 inch, 97 mm), 2.1 inch (54 mm) high x 0.8 inch (21 mm) wide minimum faceplate cut-out and 2.
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers QM-FBCC/WCC-1 Specifications (Continued) SPECIFICATION Weight QM-FBCC-1 QM-WCC-1 Available Models QM-FBCC-1 QM-WCC-1-B-T QM-WCC-1-W-T Available Accessories CresCAT-IM CresCAT-QM Cresnet DETAILS 6 oz (155 g) 8 oz (210 g) QuickMedia Floor Box Computer Center, Black QuickMedia Wall Plate Computer Center, Single Input, Black QuickMedia Wall Plate Computer Center, Single Input, White iMedia Cable QuickMedia Cable Cresnet Control Cable 1.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 Physical Description This section provides information on the connections, controls and indicators available on your QM-FBCC/WCC-1. QM-FBCC-1 Physical View QM-WCC-1 Physical View 8 QuickMedia®: QM-FBCC/WCC-1 Operations & Installation Guide – DOC.
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers QM-FBCC-1 Overall Dimensions (Front and Rear Views) 1 5 2 3 4.14 in (105 mm) 4 6 1.30 in (33 mm) QM-FBCC-1 Overall Dimensions (Side and Bottom Views) 1.74 in (44mm) 1.55 in (39 mm) 0.13 in (3 mm) 6 7 Operations & Installation Guide – DOC.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 QM-WCC-1 Overall Dimensions (Front and Rear Views) 1 5 2 3 4.12 in (105 mm) 4 6 1.72 in (44 mm) QM-WCC-1 Overall Dimensions (Side and Bottom Views) 1.74 in (44 mm) 1.50 in (38 mm) 0.19 in (5 mm) 6 7 10 QuickMedia®: QM-FBCC/WCC-1 Operations & Installation Guide – DOC.
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers Connectors, Controls & Indicators # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 1 PWR LED 2 AUDIO 3 NET LED 4 PC 5 NET (1) Green LED, indicates 24 Volts DC power supplied from Cresnet network (1) 3.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 Connectors, Controls, & Indicators (Continued) # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 6 QM2, 3 (1) 8-wire RJ-45 female, QuickMedia output port; Connects to QM input port of any QuickMedia device via CresCAT-QM or CresCAT-IM cable (1) Flying lead, grounding wire 1 7 8 Grounding Wire 1. An interface connector for the NET port is provided with the unit. 2.
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers Setup Network Wiring When wiring the Cresnet® network, consider the following: Use Crestron Certified Wire. Use Crestron power supplies for Crestron equipment. Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators).
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 CresCAT-QM Cable CresCAT-QM Cable NOTE: Do not untwist the two wires in a single pair for more than 1/31/2” (8–12 mm) when making a connection. The twists are critical to canceling out interference between the wires. The aggregate cable length of a signal path originating at a QM-FBCC/WCC-1 and terminating at a QM receiver must not exceed 450 feet (137 meters). Video signals may experience a loss of quality over very long lengths of cable.
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers more than two midpoints (e.g. QM-MD7x2 or other QM switchers). Refer to the following diagram when configuring a QM network. NOTE: The aggregate length from transmitter to receiver cannot have a delay skew of more than 22 ns. QM Network Topology Identity Code NOTE: This device does not support TSID. The Net ID of the QM-FBCC/WCC-1 has been factory set to 8E. The Net IDs of multiple QM-FBCC/WCC-1 devices in the same system must be unique.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 Installation The QM-FBCC/WCC-1 should be used in a well-ventilated area. The venting holes should not be obstructed under any circumstances. To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications.
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers QM-FBCC-1 Installation (Two QM-FBCC-1s Shown) Insert, Black (4508384) Screws (2) #06-32 x 1" (2013235) Hubbell® SystemOne® Floor Box S1SP Plate (not supplied) QM-FBCC-1 Operations & Installation Guide – DOC.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 QM-WCC-1 Installation 1-Gang Wall Box (not supplied) QM-WCC-1 Screws (2) #06-32 x 1" (2013235) Wall Plate with Hardware (not supplied) Insert, Black (4508384) or Insert, White (4508383) 18 QuickMedia®: QM-FBCC/WCC-1 Operations & Installation Guide – DOC.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 Hardware Hookup Make the necessary connections as called out in the illustration that follows this paragraph. Refer to “Network Wiring” on page 13 before attaching the 4-position terminal block connector. Apply power after all connections have been made. When making connections to the QM-FBCC/WCC-1, use Crestron power supplies for Crestron equipment.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 Hardware Connections for the QM-WCC-1 (Front and Rear Views) AUDIO: Unbalanced Stereo Audio Input PC: VGA Video From PC NET: To Control System And Other Cresnet Devices QM: QuickMedia Port Carries Aaudio, Video, RGB And MIC Output Over CAT5 Hardware Connections for the QM-WCC-1 (Side and Bottom Views) QM: QuickMedia Port Carries Aaudio, Video, RGB And MIC Output Over CAT5 Ground NOTE: Ensure the unit is properly grounded by connecting the ground wi
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron Web site. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 Configuration Configuration Manager is the view where programmers “build” a Crestron control system by selecting hardware from the Device Library. Manager 1. To incorporate the QM-FBCC/WCC-1 into the system, drag the QM-WCC-1/QM-FBCC-1 from the Cresnet Control Modules | QM Series folder of the Device Library and drop it in the System Views.
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers 2. If additional QM-FBCC/WCC-1 devices are to be added, repeat step 1 for each device. Each QM-FBCC/WCC-1 is assigned a different Net ID number as it is added. 3. If necessary, double click a device to open the “Device Settings” window and change the Net ID as shown in the following figure. “Device Settings: Crestron QM-WCC-1/QM-FBCC-1” Window NOTE: The ID code specified in the SIMPL Windows program must match the Net ID of each unit.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (and/or device).
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers Programs and Firmware Program or firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron Web site as new features are developed after product releases. One has the option to upload programs via the programming software or to upload and upgrade via the Crestron Toolbox.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. QM-FBCC/WCC-1 Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Device does not function. Device is not communicating with the network. Use Crestron Toolbox to poll the network. Verify network connection to the device.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 QM-FBCC/WCC-1 Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) PWR LED does not illuminate. Intermittent or no audio output. Poor RGB or video image quality. Device is not receiving power. Poor cable connection. Incorrect peak and/or boost setting. Loss of functionality due to electrostatic discharge. Improper grounding. CORRECTIVE ACTION Verify Cresnet is properly attached. Verify all cable connections.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 When calculating the length of wire for a particular Cresnet run, the wire gauge and the Cresnet power usage of each network unit to be connected must be taken into consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy-chained on the run, the Cresnet power usage of each network unit to be daisy-chained must be added together to determine the Cresnet power usage of the entire chain.
Crestron QM-FBCC/WCC-1 Add Hubs QuickMedia® Computer Centers Use of a Cresnet Hub/Repeater (CNXHUB) is advised whenever the number of Cresnet devices on a network exceeds 20 or when the combined total length of Cresnet cable exceeds 3000 feet (914 meters). Reference Documents The latest version of all documents mentioned within the guide can be obtained from the Crestron Web site (www.crestron.com/manuals). This link will provide a list of product manuals arranged in alphabetical order by model number.
QuickMedia® Computer Centers Crestron QM-FBCC/WCC-1 Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
Crestron QM-FBCC/WCC-1 QuickMedia® Computer Centers This page is intentionally left blank. Operations & Installation Guide – DOC.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations & Installation Guide – DOC. 6716B (2021900) 09.10 Specifications subject to change without notice.
