User Guide

Crestron C2N-RTHS Remote Temperature/Humidity Sensor
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
C2N-RTHS Troubleshooting
TROUBLE
PROBABLE
CAUSE(S)
CORRECTIVE ACTION
Wiring not
properly
connected.
Check connection, refer to page 4.
Improper Cresnet
ID.
Check Cresnet ID, refer to page 7.
No temperature
or humidity
reading.
Improper
programming.
Check SIMPL Windows program,
refer to page 11.
Further Inquiries
If you cannot locate specific information or have questions after reviewing
this guide, please take advantage of Crestron's award winning customer
service team by calling the Crestron corporate headquarters at
1-888-CRESTRON [1-888-273-7876]. For assistance in your local time
zone, refer to the Crestron website (www.crestron.com) for a listing of
Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to
ask questions about Crestron products. First-time users will need to
establish a user account to fully benefit from all available features.
Operations & Installation Guide - DOC. 6232A Remote Temperature/Humidity Sensor • 21