Crestron QM-RMC Room Media Controller Operations Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2003 Crestron Electronics, Inc.
Crestron QM-RMC Room Media Controller Contents Room Media Controller: QM-RMC 1 Introduction ..........................................................................................................1 Features and Functions...........................................................................1 Specifications .........................................................................................3 Physical Description...............................................................................
Crestron QM-RMC Room Media Controller Room Media Controller: QM-RMC Introduction Features and Functions The QM-RMC is a low cost IP management tool to help facilities easily control and monitor A/V devices. This powerful, compact control system enables serial, IR, and Ethernet devices such as projectors, switchers, TVs, and other A/V equipment to be controlled over IP networks. QM-RMC is an ideal solution for colleges, universities, and other multi-room installations.
Room Media Controller Crestron QM-RMC NOTE: DHCP (Dynamic Host Configuration Protocol) is a network protocol that enables a DHCP server to automatically assign an IP address to an individual computer's TCP/IP stack software. DHCP assigns a number dynamically from a defined range of numbers (i.e., a scope) configured for a given network. NOTE: DNS stands for Domain Name Service (or System). Its primary use is to translate, or resolve, the IP number for a computer (e.g., 129.79.5.
Crestron QM-RMC Room Media Controller Specifications Specifications for the QM-RMC are given in the following table. QM-RMC Specifications SPECIFICATION DETAILS ® CPU 32-Bit Motorola 5272 ColdFire Processor Processor Speed 63 MIPS (Dhrystone 2.
Room Media Controller Crestron QM-RMC Physical Description The QM-RMC is housed in a black enclosure with labels on the front and rear panels. On the front of the unit there are six LEDs for indicating the unit’s current status, two LEDs on the LAN connector, and two reset buttons. All connections, except for the Ethernet and power connections, are made on the back of the unit. There are four rubber feet on the base of the unit for stability and to prevent slippage.
Crestron QM-RMC Room Media Controller Controls and Indicators The QM-RMC front panel indicators and controls are described as follows. 12VDC 0.5A LAN COM A IR COM B INPUT HW-R SW-R PWR ACT QM-RMC COM A LED indicates COM A port activity. COM B LED indicates COM B port activity. Constant blinking indicates that the port is used for remote console connection. IR LED indicates IR port activity. INPUT LED indicates input activity. HW-R Pressing this button initiates system hardware reset.
Room Media Controller Crestron QM-RMC Front Panel Ports The QM-RMC front panel ports are illustrated and described as follows. LAN LAN Green Yellow 8 1 An 8-position RJ-45 port (labeled LAN) is used for connection to the Ethernet, providing local area network or Web access (cable is not supplied). The port also contains two light-emitting diodes (LEDs). The green LED on the right side of the port is a link status LED and illuminates when the card is connected to a working network.
Crestron QM-RMC Room Media Controller Rear Panel Ports The QM-RMC rear panel ports are illustrated and described as follows. INPUT INPUT 1234G This connector provides four software programmable digital inputs. Inputs are Schmidt trigger type (nominal 2.5 V threshold) with 24 V input tolerance. For detailed information, refer to “Slot 2: C21-DI04” on page 21. Digital inputs are rated 0 – 24 VDC, 20K ohms input impedance.
Room Media Controller Crestron QM-RMC Flash 1. SIMPL Program (.smw) 2. SIMPL+ Modules (.usp/.ush) 3. Operating System (.cuz file) The 4MB flash memory consists of approximately 1.5MB used for firmware, and approximately 2.5MB available for SIMPL, SIMPL+, and Web pages. The files that reside in flash conform to a flat directory structure. The following table presents the structure of the overall file system.
Crestron QM-RMC Room Media Controller NOTE: If you extract NVRAM values to a file (Viewport, File transfer | Save NVRAM to File), to simplify restoring them in the event of file corruption or to distribute to identical control systems, remember that NVRAM values are position sensitive in the program. When saving the NVRAM is crucial to your application, it is recommended to place all symbols and/or modules that use NVRAM at the beginning of your program. When NVRAM (.
Room Media Controller Crestron QM-RMC NOTE: The maximum continuous current from equipment under any external load conditions shall not exceed a current limit that is suitable for the minimum wire gauge used in interconnecting cables. The ratings on the connecting unit's supply input should be considered to prevent overloading the wiring. Front Connections 12VDC 0.
Crestron QM-RMC Room Media Controller acceptable; they should have at least five pins for transmit, receive, ground, and hardware handshaking (pins 2, 3, 5, 7 and 8). Serial console connection may be established only if SW-R button is pressed and held during power up, or if pressed and held at the same time HW-R is momentarily pressed. NOTE: The Viewport utility performs multiple system tasks, primarily via an RS-232 or TCP/IP connection between the control system and a PC.
Room Media Controller Crestron QM-RMC “Port Settings” Window: Default PC Settings for RS-232 Communication with the QM-RMC To verify communication, click Diagnostics | Establish Communications (Find Rack). This should display a window that gives the COM port and baud rate. TCP/IP Connection Before you can communicate with the QM-RMC over TCP/IP, you must use the RS-232 connection just described to configure the unit’s TCP/IP settings. Obtain the static address from the network administrator. 1.
Crestron QM-RMC Room Media Controller RJ-45 Pinouts Once the cable connections are made, open the Crestron Viewport and click Setup | Communication Settings on the menu to display the “Port Settings” window. Then click TCP/IP as the connection type. Enter the IP address of the QM-RMC. “Port Settings” Window To verify communication, click Diagnostics | Establish Communications (Find Rack). This should display a window that gives the IP address and port number.
Room Media Controller Crestron QM-RMC manufacturer’s documentation for further information about the COM ports on your PC. 3. Ensure that you have a serial connection to Port B, and reset the control system as follows: a. Open Viewport and click Setup | Communications Settings to display the “Port Settings” window. Choose RS-232 as the connection type. b. Set the baud rate of the PC to 115200. c.
Crestron QM-RMC Room Media Controller Compiling and Uploading a Program to the Control System After you have completed your SIMPL Windows program for the QM-RMC, you must compile and upload the program to the control system. To compile the program, simply click the Convert/Compile button on the SIMPL Windows toolbar, or select Project | Convert/Compile (you can also press F12). A status bar indicates the progress of the compile operation.
Room Media Controller Crestron QM-RMC “Send Program” Window Uploading Web pages to the QM-RMC The QM-RMC provides a built-in Web server for e-Control applications. The QM-RMC allots 2.5 MB of memory for “user files” such as Web pages, mailbox, and the compiled SPZ program file. VisionTools Pro-e In most cases, you create a VisionTools Pro-e browser project to generate the Web pages for uploading to the QM-RMC.
Crestron QM-RMC Room Media Controller reminded to select a default page, and then browse to the appropriate VT Pro-e .web project folder. Select the file that was designated as the “first” page of the project. This will be the default Web page that is displayed whenever the IP address of the control system is accessed by a Web browser. Click Open, and then OK to begin the transfer.
Room Media Controller Crestron QM-RMC Advanced Console Commands The SIMPL Windows online help file provides a full listing of console commands that are valid for 2-Series control systems. You can access the QMRMC console in a variety of ways: via a serial connection (RS-232) with a PC connected to port B, over Ethernet via the LAN port, or through Telnet, among many other methods. It is also possible to issue console commands through logic, by adding a Console symbol to the SIMPL Windows program.
Crestron QM-RMC Room Media Controller Following are the minimum software requirements for the PC: • SIMPL Windows version 2.04.11, with Library Update 234 or later. (Also requires SIMPL+ Cross Compiler version 1.1). Crestron Database version 15.9.9 or later for use with SIMPL Windows. • (Optional) VisionTools Pro-e software version 3.1.1.7 for designing touchpanel pages. • (Optional) Crestron Application Builder version 1.2.
Room Media Controller Crestron QM-RMC NOTE: Crestron software and any files on the website are for Authorized Crestron dealers and Crestron Authorized Independent Programmers (CAIP) only. New users may be required to register to obtain access to certain areas of the site (including the FTP site). NOTE: The information in this section assumes that the reader has knowledge of SIMPL Windows. If not, refer to the extensive help information provided with the software.
Crestron QM-RMC Room Media Controller to reach all devices. It is designed to handle multiple IR codes so that only one sprayer is needed for many devices. NOTE: The C2I-IR1 port does not support simultaneous IR and RS-232 control. That is, an IR driver cannot be stacked on the port together with a oneway serial driver. The control format must be of one type. Use only one 1-way Serial Driver or up to five IR drivers.
Room Media Controller Crestron QM-RMC Signals • Serial input for one-way and two-way serial drivers: (transmit) • Serial output for two-way serial drivers: (receive) • Digital inputs for two-way serial drivers: (request to send), (data terminal ready), through and • Digital output for two-way serial drivers: (clear to send), (ring indicator), , (data set ready).
Crestron QM-RMC Room Media Controller Sub-Slot 4.1 (Device Extender): Device Status Speed Key Name: devstat Signal • Digital output: Description The Device Status symbol is a device extender for plug-in control cards, including the C2ENET-1 card. It reports the connection status of the card. The input goes high for as long as a card is unavailable for polling or is physically disconnected from its Ethernet slot. The input goes low when the card is online.
Room Media Controller Crestron QM-RMC SIMPL+ Toolbar NOTE: Note that you can select both X and 2-Series as the targets, so that the module works for both types of control systems. However, you are limited to SIMPL+ keywords and functions that are supported on both systems. If you do not choose a target, then the module may or may not work, depending on the constructs that are used. 3.
Crestron QM-RMC Room Media Controller After you convert each module in a program, you can convert the program as described previously: drag the QM-RMC onto the existing control system in System Views and click Yes to confirm the replacement. For further information about compile-time errors and detailed explanations about working with modules, refer to the SIMPL Windows online help file. Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations.
Room Media Controller Crestron QM-RMC 3. In the window, select RS-232 (Connection Type), 57600 (Baud Rate), N (Parity), 8 (Data Bits), 1 (Stop Bits), RTS/CTS On, XON/XOFF Off, and click OK. 4. Power down the QM-RMC. 5. While powering up the QM-RMC, press and hold ATL and K on the keyboard until the following text (or similar) appears in Viewport. System Monitor [v1.
Crestron QM-RMC Room Media Controller choices are Slot (for devices connected to the control system via one of the card slots on the back panel), or Ethernet. If the connection is through a card slot then select the slot number from the Slot drop-down list. For Ethernet, select the IP ID. NOTE: The IP ID and associated IP address of the Ethernet device must be listed in the IP Table. Specify the port (Port A or Port B) that the device is connected to, if applicable.
Room Media Controller Crestron QM-RMC Further Inquiries If after reviewing this Operations Guide, you cannot locate specific information or have questions, please take advantage of the Crestron award winning customer service team by calling: • In the US and Canada, call the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. • In Europe, call Crestron International at +32-15-50-99-50. • In Asia, call Crestron Asia at +852-2341-2016.
Crestron QM-RMC Room Media Controller Software License Agreement This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable, associated media, printed materials, and “online” or electronic documentation (the “Software”).
Room Media Controller Crestron QM-RMC If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Crestron QM-RMC Room Media Controller Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. 2.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 6161 07.03 Specifications subject to change without notice.
