Crestron QM-FTDC QuickMedia™ FlipTop Data Center Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2007 Crestron Electronics, Inc.
Crestron QM-FTDC FlipTop Data Center Contents QuickMedia™ FlipTop Data Center: QM-FTDC 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Internal Block Diagram ............................................................................................... 4 Specifications ..................
Crestron QM-FTDC FlipTop Data Center QuickMedia™ FlipTop Data Center: QM-FTDC Introduction Features and Functions The QM-FTDC FlipTop Data Center is part of the Crestron MediaManager™ line of network devices, room control systems and signal routing solutions. It is available in six different models.
FlipTop Data Center Crestron QM-FTDC Features and Functions (Continued) • • • • • • * Two mic inputs with phantom power (on the bottom) One QuickMedia™ RJ-45 connector (on the bottom) Two Cresnet® connectors (on the bottom) Low-cost, quick and easy installation Easy setup using Crestron SystemBuilder™ software Optional cable management kit As an option, custom-engraved buttons can be designed and obtained by using the Crestron Engraver software. Version 2.2.2.3 and Crestron Database 16.3.
Crestron QM-FTDC FlipTop Data Center NOTE: For QuickMedia wiring use CresCAT-QM, CresCAT-IM or quality Cat5e/CAT6 cable. The maximum aggregate cable length and delay skew between any QM transmitter (origination point) and QM receiver (endpoint) is 450 feet (137 meters) and 22 ns. A maximum of two QM midpoint devices may be inserted in a given QM signal path (exceptions apply, refer to each respective product manual for full details).
FlipTop Data Center Crestron QM-FTDC Internal Block Diagram The following diagram represents the interfacing abilities of the QM-FTDC. This Cresnet device uses QuickMedia technology to facilitate simplified connection of audio, video and computer equipment. All media and control signals are routed via a single QuickMedia cable for easy installation.
Crestron QM-FTDC FlipTop Data Center Specifications Specifications for the QM-FTDC are listed in the following table.
FlipTop Data Center Crestron QM-FTDC QM-FTDC Specifications (Continued) SPECIFICATION DETAILS Weight (Domestic Models) 4.05 lbs (1.84 kg) Weight (International Models) 4.80 lbs (2.
Crestron QM-FTDC FlipTop Data Center Physical Description This section provides information on the connections, controls and indicators available on your QM-FTDC. Refer to the physical views shown below. QM-FTDC Physical View (Top Open) QM-FTDC Overall Dimensions (Top View) QMI-FTDC Overall Dimensions (Top View) 8.50 in (21.58 cm) 6.75 in (17.14 cm) 6.83 in (17.34 cm) 5.08 in (12.89 cm) 5.71 in (14.50 cm) Operations & Installation Guide – DOC. 6312B 6.67 in (16.
FlipTop Data Center Crestron QM-FTDC QM-FTDC-NB (Top View) NOTE: The physical dimensions of the NB models are identical to the models with keypad. QM-FTDC Overall Dimensions (Front View) 5.22 in 13.24 cm 6.25 in 15.87 cm 8 • FlipTop Data Center: QM-FTDC QMI-FTDC Overall Dimensions (Front View) 7.05 in 17.90 cm 8.00 in 20.31 cm Operations & Installation Guide – DOC.
Crestron QM-FTDC FlipTop Data Center QM-FTDC (Bottom View) QMI-FTDC (Bottom View) QM-FTDC Overall Dimensions (Rear View) QMI-FTDC Overall Dimensions (Rear View) 2.32 in (5.88 cm) 2.99 in (7.60 cm) 4.32 in (10.96 cm) 4.58 in (11.61 cm) 5.39 in (13.69 cm) Operations & Installation Guide – DOC. 6312B 5.58 in (14.
FlipTop Data Center Crestron QM-FTDC QM-FTDC Overall Dimensions (Side View) QMI-FTDC Overall Dimensions (Side View) 5.51 in 14.00 cm 6.17 in 15.68 cm 4.64 in 11.77 cm 5.21 in 13.23 cm QM-FTDC Connectors, Controls & Indicators (Top View) QM-FTDC Connectors, Controls & Indicators (Bottom View) 1 2 4 3 5 6 7 10 • FlipTop Data Center: QM-FTDC 8 9 10 11 12 13 14 15 16 17 Operations & Installation Guide – DOC.
Crestron QM-FTDC FlipTop Data Center Connectors, Controls & Indicators # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 1 KEYPAD2 Programmable keypad allowing variable combinations of large and small engravable buttons, 10 minimum (all large) to 20 maximum (all small); ships with 10 large buttons (small buttons and engraving sold separately) (1) red LED per button, programmable 2 PWR LED2 (1) green LED, indicates 24 Volts DC power supplied from Cresnet control network 3 NET LED2 (1) yellow LED,
FlipTop Data Center Crestron QM-FTDC Connectors, Controls & Indicators (Continued) # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 9 LAN (1) 8-pin RJ-45 female, Ethernet LAN passthrough jack for connection to Ethernet, providing local area network or Web access (cable not included) 1 8 PIN 1 2 3 4 5 6 7 8 SIGNALS TD+ TDRD+ Connected to pin 5 Connected to pin 4 RDConnected to pin 8 Connected to pin 7 10 (QM) 125 V (1) 6 foot grounded AC line cord Passes through to front panel AC power outlet
Crestron QM-FTDC FlipTop Data Center Connectors, Controls & Indicators (Continued) # CONNECTORS1, CONTROLS & INDICATORS DESCRIPTION 14 MIC/LINE (1 – 2) (2) 5-pin 3.
FlipTop Data Center Crestron QM-FTDC 5. The eight-pin RJ-45 QuickMedia transport port accepts CAT5E/CAT6 carrying audio, video and microphone signals. The QM input port conforms to the 568B wiring standard. Refer to the following table for connector pinouts.
Crestron QM-FTDC FlipTop Data Center Industry Compliance This product (QM- only) is Listed to applicable UL Standards and requirements by Underwriters Laboratories Inc. (E300530) As of the date of manufacture the QM-FTDC has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. NOTE: This device complies with part 15 of the FCC rules.
FlipTop Data Center Crestron QM-FTDC Setup Network Wiring When wiring the network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (http://www.crestron.com/calculators).
Crestron QM-FTDC FlipTop Data Center The aggregate cable length of a signal path originating at a QM-FTDC and terminating at a QM receiver must not exceed 450 feet (137 meters). Video signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer cable lengths and is not peculiar to either Crestron and/or QuickMedia systems. To ensure sufficient bandwidth, the maximum aggregate cable length should not exceed 450 feet.
FlipTop Data Center Crestron QM-FTDC Installation NOTE: To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. Consideration must be given if installed in a closed or multi-unit rack assembly, inside a closed desk or in a closed podium since the operating ambient temperature of these environments may be greater than the room ambient temperature.
Crestron QM-FTDC FlipTop Data Center Button Installation QM-FTCMK Cable Management Plate The QM-FTDC is shipped with a blank bottom plate. A cable management plate is available to provide a pullout cable solution for the computer input and LAN passthrough cables. The kit contains two 6-foot cables (computer and computer audio). • Order the QM-FTCMK Cable Management Kit for domestic models. • Order the QMI-FTCMK Cable Management Kit for international models.
FlipTop Data Center Crestron QM-FTDC 5. Feed all the excess cable through the opening. 6. Attach the plate using the four #4 x ¼ LG black mounting screws retained in step 1 (use the four #4 x ¼ screws included with the QMI-FTCMK). 7. Connect the cables to the appropriate connector on the front of the QM-FTDC. 8. The cables may be secured to the bottom bar using the supplied tie wraps.
Crestron QM-FTDC FlipTop Data Center NOTE: Ensure that the cables have sufficient clearance to enable smooth movement. Allow approximately 40 inches (102 cm) from the top surface of the FlipTop box. Mounting to Surface The QM-FTDC is designed to mount in a horizontal surface, such as a desk top, lectern or podium. The following diagram illustrates the required opening size to accommodate the QM-FTDC. A cutout template (4006405 or 4006874) is included.
FlipTop Data Center Crestron QM-FTDC Mounting Bracket Screw Locations 3. Install the four #10 screws in the mounting brackets (two screws per bracket). Refer to the following diagram. 4. Slide the mounting brackets over the #6-32 screws and tighten the #6-32 screws. 5. Turn the four #10 screws equally until they contact the underside of the mounting surface. NOTE: Do not over-tighten the #10 screws as this may damage the surface and/or the unit.
Crestron QM-FTDC FlipTop Data Center NOTE: Be careful not to press the buttons while closing the FlipTop, even though the buttons are disabled when the FlipTop begins to close and all pressed buttons are released. Hardware Hookup Connect the Device Make the necessary connections as called out in the illustration that follows this paragraph. Refer to “Network Wiring” on page 16 before attaching the 4-position terminal block connector. Apply power after all connections have been made.
FlipTop Data Center Crestron QM-FTDC gauge used in interconnecting cables. The ratings on the connecting unit's supply input should be considered to prevent overloading the wiring. Attach the optional labels (included) to the pass-through telecommunication connectors 1, 2 and 3. 1 Ground Wire Connections 2 3 Proper grounding is required. Connect the ground from the QM transmitter (QM-FTDC) to earth ground. Connect the Cresnet shield at the QM-RMCRX-BA to the chassis ground provided on the QM-RMCRX-BA.
Crestron QM-FTDC FlipTop Data Center Configuration Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.
FlipTop Data Center Crestron QM-FTDC Configuring with SIMPL Windows NOTE: While SIMPL Windows can be used to program the QM-FTDC, it is recommended to use SystemBuilder for configuring a QuickMedia system. SIMPL Windows is Crestron’s premier software for programming Crestron control systems. It is organized into two separate but equally important “Managers”.
Crestron QM-FTDC FlipTop Data Center • If necessary, double click a device to open the “Device Settings” window and change the Net ID, as shown in the following figure. “QM-FTDC Device Settings” Window • Program Manager The ID code specified in the SIMPL Windows program must match the Net ID of each unit. Refer to “Identity Code” on page 17. Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols.
FlipTop Data Center Crestron QM-FTDC Example Program An example program for the QM-FTDC is available from the Crestron website (http://www.crestron.com/exampleprograms). Adjusting the QM-FTDC Microphone Inputs Once a QM-FTDC is installed and configured, settings for gain, gating level, attack time and decay time should be set using the SystemBuilder finish tab. NOTE: Crestron recommends that you use the latest software to take advantage of the most recently released features.
Crestron QM-FTDC FlipTop Data Center Visual Representation of Gating Level, Clipping Level, Attack Time and Decay Time SIGNAL LEVEL MICROPHONE INPUT SIGNAL Clipping Level Mic On Gating Level Mic Off TIME Decay Time Attack Time SIGNAL LEVEL QM OUTPUT SIGNAL Gating Level Reached Gating Level Reached Mic On Mic Off TIME Attack Time Decay Time Setting Microphone Gain The QM-FTDC provides variable gain for the microphone inputs.
FlipTop Data Center Crestron QM-FTDC 1. To adjust the input gain, set the gain and noise gate to their lowest settings. Disable the “Mute” function by removing the check from the Mute checkbox. 2. Connect a microphone and enable phantom power if required. 3. Increase the gain while providing a “normal” sound level input to the microphone. When the “Norm” indicator shows fairly consistent activity, you have reached a good signal level for the QM-FTDC.
Crestron QM-FTDC FlipTop Data Center Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs or firmware) can be transferred to the control system (and/or device).
FlipTop Data Center Crestron QM-FTDC Program Checks Using Crestron Toolbox, display the network device tree (Tools | Network Device Tree) to show all network devices connected to the control system. Right-click on the QM-FTDC to display actions that can be performed on the QM-FTDC. 32 • FlipTop Data Center: QM-FTDC Operations & Installation Guide – DOC.
Crestron QM-FTDC FlipTop Data Center Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. QM-FTDC Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Net ID is not correct. Verify the Net ID in Toolbox. Net ID is not set to match the Net ID specified in SIMPL Windows. Verify SIMPL Windows program for setting Net ID.
FlipTop Data Center Crestron QM-FTDC QM-FTDC Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Microphone does not produce sound. Microphone requires phantom power or cannot use phantom power. Enable or disable phantom power as necessary using controls created in the SystemBuilder project. Incorrect gain, gating level, attack time or decay time settings. Adjust gain, gating level, attack time, or decay time settings as required.
Crestron QM-FTDC FlipTop Data Center chained on the run, the Cresnet power usage of each network unit to be daisychained must be added together to determine the Cresnet power usage of the entire chain. If the unit is home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run.
FlipTop Data Center Crestron QM-FTDC You can also log onto the online help section of the Crestron website to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features. Future Updates As Crestron improves functions, adds new features and extends the capabilities of the QM-FTDC, additional information may be made available as manual updates.
Crestron QM-FTDC FlipTop Data Center Appendix A: International Receptacles PART NUMBER DESCRIPTION COUNTRIES 6003287 PWR-AU-B POWER RECEPTACLE, AUSTRALIA, 250V, 10A, BLK Australia, Fiji, New Zealand, Papua New Guinea PWR-EU-B POWER RECEPTACLE, EUROPE "SCHUKO", 250V, 16A, BLK Austria, Azerbaijan, Belarus, Bosnia and Herzegovina, Brunei, Bulgaria, Burundi, Cape Verde, Chad, Croatia, Czech Republic, Egypt, Eritrea, Finland, Georgia, Germany, Greece, Greenland, GuineaBissau, Hungary, Iceland, Jordan, K
FlipTop Data Center Crestron QM-FTDC Appendix B: QuickMedia Installation and Compensation Installation Notes You must pass audio through from transmitters to receivers even if you are not using the audio signal. The information required for auto-compensation is transmitted along with the audio. In addition, the QM Link signal indicates that the QM cable is connected and that an audio signal is present on the cable.
Crestron QM-FTDC FlipTop Data Center Auto Compensation with a Self-Peaking Receiver Crestron's innovative self-peaking audio circuit eliminates the need to peak the audio signal. Without self-peaking, the same peak and boost values are applied equally to the video and audio signals. When these signals travel the same path, this arrangement is satisfactory. However, when video and audio travel to a receiver from different paths, cable lengths are unequal.
FlipTop Data Center Crestron QM-FTDC Compatibility Charts Under certain circumstances, the audio and video may be acceptably peaked even though the audio and video path lengths are different. Because the audio signal is digital and more forgiving than the video signal, it may be possible to peak the video and have functioning audio. It is difficult to predict an outcome because it is dependent on the difference in cable lengths, the video rates and acceptable video quality.
Crestron QM-FTDC KEY: FlipTop Data Center = Good operation. 1. = Operation depends on video rates and if the audio and video cable lengths are closely matched. 2. = In these cases, if the audio and video (although from different sources) switch together consistently, the system will operate normally. If the audio and video switch inconsistently, operation then depends on the video rates and how closely the audio and video cable lengths match. * = Device with self-peaking.
FlipTop Data Center Crestron QM-FTDC Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
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Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations & Installation Guide – DOC. 6312B (2011599) 03.07 Specifications subject to change without notice.
