Crestron QM-WMC Wall Plate Media Center Operations & Installation Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2003 Crestron Electronics, Inc.
Crestron QM-WMC Wall Plate Media Center Contents Wall Plate Media Center: QM-WMC 1 Introduction......................................................................................1 Features and Functions ..........................................................1 Part Number Compatibility ...................................................2 Applications...........................................................................3 Specifications............................................................
Crestron QM-WMC Wall Plate Media Center Wall Plate Media Center: QM-WMC Introduction Features and Functions The Wall Plate Media Center (QM-WMC) is part of the Crestron MediaManager™ line of network devices, room control systems, and signal routing solutions.
Wall Plate Media Center Crestron QM-WMC The QM-WMC is a Cresnet® network device that allows for easy connection of audio, video, and computer equipment to a presentation system using Crestron’s QuickMedia™ technology. The QM-WMC can be installed in a wall or lectern using a 2½” (minimum) depth electrical double-gang box and a Decora® style faceplate (not supplied).
Crestron QM-WMC Wall Plate Media Center If you have a part that is not compatible with your existing equipment, contact Crestron’s Customer Support Group for replacement information. Applications The QM-WMC and QM-WMIC are part of the Crestron MediaManager line of integrated presentation solutions. They are ideally suited to work with Crestron’s MediaManager receivers and control processors in a presentation environment and allow quick connection of a variety of A/V sources to a presentation system.
Wall Plate Media Center Crestron QM-WMC The following block diagram represents the operation of the QM-WMC with the optional QM-WMIC. Block Diagram of Wall Plate Media Center 4 • Wall Plate Media Center: QM-WMC Operations & Installation Guide - DOC.
Crestron QM-WMC Wall Plate Media Center Specifications The following table provides specifications for the QM-WMC. Specifications for the QM-WMC SPECIFICATION DETAILS Power Requirements With Optional QM-WMIC Default Network ID 5 Watts (0.21 Amp @ 24 VDC) 8 Watts (0.33 Amp @ 24 VDC) 04 Video Formats Composite, S-video, RGBHV Video Detection Within 2 seconds Firmware QM-WMC.V.2.360.upg or later Control System Update Files1,2 2-Series Control System Front Connectors: Computer Input Version 3.117.
Wall Plate Media Center Crestron QM-WMC Specifications for the QM-WMC (continued) SPECIFICATION Video Video Sensing DETAILS Composite, S-video, and RGB Maximum Input Voltage Automatic sensing of composite, S-video (luminance), and RGB (H-Sync) with corresponding LED indicators Composite: 0 dB (unity gain, double termination) S-video: 0 dB (unity gain, double termination) RGB: 0 dB (unity gain, double termination) 1.
Crestron QM-WMC Wall Plate Media Center 1. The latest software versions can be obtained from the Downloads | Software Updates section of the Crestron website (www.crestron.com). Refer to the NOTE following these footnotes. 2. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems. 3. Longer lengths of CAT5/5E/6 cable can be used.
Wall Plate Media Center Crestron QM-WMC QM-WMC Shown with Optional QM-WMIC 8 • Wall Plate Media Center: QM-WMC Operations & Installation Guide - DOC.
Crestron QM-WMC Wall Plate Media Center Physical Views of the QM-WMC Wall Plate Media Center 3.50 in (8.89 cm) S-VIDEO AUDIO R L R L 4.11 in (10.44 cm) 3.47 in (8.81 cm) 2.14 in (5.45 cm) 2.61 in (6.62 cm) 2.10 in (5.34 cm) 1.64 in (4.18 cm) 1.71 in (4.33 cm) NOTE: 2.50 in (6.35 cm) BACK BOX DEPTH REQUIRED 2.70 in (6.85 cm) QUICKMEDIA CONNECTOR Ports All user A/V connections to the QM-WMC are made through the ports on the front panel.
Wall Plate Media Center Crestron QM-WMC are made on the rear of the unit. Refer to the illustrations and descriptions, which follow. NOTE: Interface connectors for the NET ports are provided with the QM-WMC. NOTE: Images shown are for illustrative purposes only. VIDEO R L The yellow RCA connector is used for connecting a composite video source to the presentation system. A corresponding set of stereo RCA audio inputs (red and white) are provided for the video source’s audio program.
Crestron QM-WMC Wall Plate Media Center RGB DB15HD Pin Assignments PIN FUNCTION PIN FUNCTION 1 Red Video 9 No Connect 2 Green Video 10 Ground 3 Blue Video 11 No Connect 4 Reserved 12 Monitor Sense 1 5 Ground 13 Horizontal Sync 6 Red Ground 14 Vertical Sync 7 Green Ground 15 Monitor Sense 2 8 Blue Ground PIN 1 PIN 5 PIN 6 PIN 11 PIN 10 PIN 15 NOTE: When looking at the wall plate, pin 1 is the top-left pin on the connector.
Wall Plate Media Center Crestron QM-WMC TO MIC This 14-pin connector located on the rear face of the unit is used to connect the QM-WMC to the optional QM-WMIC. A connecting cable is supplied with the QM-WMIC. NET (x2) These 4-pin mini-Cresnet connectors are for connection to the Cresnet network. One connector is used to connect to the Cresnet network while the second connector can be used to connect an optional C2N-DBF12 button pad or other Cresnet device.
Crestron QM-WMC Wall Plate Media Center NOTE: Use Crescat-QM, or good quality CAT5E / CAT6 cable to make QuickMedia connections. The cumulative skew over the entire length must be less than 15 ns. Refer to “QuickMedia Wiring” on page 15 for cable specifications. NOTE: When using Crescat-QM wiring, four additional wires are included for making Cresnet connections. Refer to “QuickMedia Wiring” on page 15 for cable specifications. Indicators The QM-WMC indicators are described in the following paragraphs.
Wall Plate Media Center Crestron QM-WMC S-VID This LED illuminates when the presence of an S-video signal is detected by the QM-WMC. Industry Compliance As of the date of manufacture, the wall plate have been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling (N11785). NOTE: This device complies with part 15 of the FCC rules.
Crestron QM-WMC Wall Plate Media Center Resistance Equation R < 40,000 L x PF Where: R = Resistance (refer to table below). L = Length of run (or chain) in feet. PF = Power factor of entire run (or chain). The required wire gauge should be chosen such that the resistance value is less than the value calculated in the resistance equation. Refer to the following table. Wire Gauge Values RESISTANCE (R) WIRE GAUGE 4 16 6 18 10 20 15 22 13 Doubled CAT5 8.
Wall Plate Media Center Crestron QM-WMC QuickMedia wires from the output of one device to the input of another. Installations are flexible, affordable, and fast. CRESCAT-QM Cable NOTE: Do not untwist the two wires in a single pair for more than 1/31/2” (0.84 – 1.27 cm) when making a connection. The twists are critical to canceling out interference between the wires.
Crestron QM-WMC Wall Plate Media Center NOTE: Longer lengths of cable may experience eventual loss of bandwidth when viewing higher resolution sources. The following diagram illustrates how composite, S-video, and RGB video signals are transmitted over the CAT5E wire. Quick Media Video Signals on CAT5E NOTE: When transmitting S-video or composite video, luminance uses the green video pathway, chrominance uses the red video pathway, and composite uses the blue video pathway.
Wall Plate Media Center Crestron QM-WMC To determine which pin is number 1, hold the cable so that the end of the eight-pin modular jack is facing you, with the clip down and the copper side up. When looking down at the copper connections, pin 1 is on the far right. The following table lists the pin assignments on the RJ-45 connector.
Crestron QM-WMC Wall Plate Media Center “Troubleshooting Communications” section in the respective Operations Guide for the control system. There are two different methods—Method A or Method B—for setting the Net ID: Method A (Cresnet address-settable ID), described below, applies to devices in a Cresnet system with a CNX control system or with a 2Series control system and requires that a single unit be the only network device connected to the control system.
Wall Plate Media Center Crestron QM-WMC 8. In the Current Network Devices text window, verify the new Net ID code. 9. In the "Set Network ID" window, click Close. NOTE: The new Net ID code may also be verified by selecting Diagnostic | Report Network Devices in the Viewport (alternately, select F4). 10. Repeat this procedure for each additional network device requiring a Net ID change.
Crestron QM-WMC Wall Plate Media Center “Set Net ID by TSID” Window 5. Enter either the serial number or TSID number of the device that requires a change. The list scrolls to and highlights the device listing. The listing should show the device’s current Cresnet ID (a.k.a. Net ID). 6. Enter the Cresnet ID that the device should be set to and click OK. The number you enter should appear on the list. CAUTION: This function does not prevent you from setting duplicate IDs.
Wall Plate Media Center 2. Crestron QM-WMC From the Viewport menu, select Functions | Serial Number ÅÆ TSID Conversion Tool. The “Serial Number ÅÆTSID Conversion Tool” window is displayed. “Serial Number to TSID Conversion Tool” Window 3. Enter the serial number or TSID number as instructed; press the appropriate button to obtain the corresponding number. NOTE: Enter serial numbers, including spaces, exactly as they appear on the unit label.
Crestron QM-WMC Wall Plate Media Center After the CRESCAT-QM wiring has been installed and verified, use the following installation procedure and diagrams to install the wall plate in a 2½”, double-gang electrical box. 1. Turn Cresnet system power OFF. 2. Connect the Cresnet cable with the supplied connector plug to the wall plate’s Cresnet port and the other end to the control system. Refer to the illustration after step 4 for the location of the Cresnet ports. 3.
Wall Plate Media Center Crestron QM-WMC OR • Connect the ground wires to the Cresnet shield and connect the Cresnet shield at the QM-RMCRX to the chassis of the QM-RMCRX as shown in the following diagram. The QM-RMCRX chassis must be connected to an earth ground. In this instance, the Cresnet shield is not connected to Cresnet ground.
Crestron QM-WMC Wall Plate Media Center Installation Diagram Showing Cresnet Ports, QuickMedia Port, and Grounding Lead 5. Make sure the plate is properly oriented (labels are upright), and place it in the electrical box. CAUTION: Excess wire that is pinched between the wall plate and electrical box could short out. Make sure that all excess wire is completely inside the electrical box and not between the box and the wall plate. 6.
Wall Plate Media Center Crestron QM-WMC Install Wall Plate into Wall Box ELECTRICAL BOX-2.5 INCH MINIMUM DEPTH (NOT SUPPLIED) 6-32 X 3 4 INCH PAN HEAD SCREW (SUPPLIED) TO MOUNT TO ELECTRICAL BOX 7. Attach an appropriate Decora (or equivalent, not supplied) faceplate. 8. Turn Cresnet system power ON. Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website (www.crestron.com).
Crestron QM-WMC Wall Plate Media Center Setup is easy thanks to Crestron’s Windows-based programming software. Crestron’s SystemBuilder software creates a complete project, with no special programming required. SystemBuilder completes all necessary programming for a base system including all touchpanel screens and the control system program. The program output of SystemBuilder is a SIMPL Windows program with much of the functionality encapsulated in macros and templates.
Wall Plate Media Center Crestron QM-WMC The following are the earliest useable software version requirements for the PC: • (Optional) SystemBuilder version 1.02 or later. Requires SIMPL Windows. • SIMPL Windows version 2.05.08 or later. Requires SIMPL+® Cross Compiler version 1.1. • Crestron Database version 16.0.5 or later. Required by SIMPL Windows. • Digital Media Tools software version 3.00.00 or later.
Crestron QM-WMC Wall Plate Media Center SystemBuilder integrates fully with Crestron's suite of software development tools, including SIMPL Windows, VT Pro-e, and the Crestron Database. Both access these tools behind the scenes, enabling you to easily create robust systems. Programming with SIMPL Windows NOTE: While SIMPL Windows can be used to program the QM-WMC, it is recommended to use SystemBuilder and Digital Media Tools software for configuring and tuning a QuickMedia system.
Wall Plate Media Center Crestron QM-WMC QM-RMCRX System View The System Views lower pane displays the QM-RMCRX system tree. This tree can be expanded to display and configure the communications ports. Expanded QM-RMCRX System Tree C2Net-Device Slot in Configuration Manager To incorporate a QM-WMC into the system, drag the QM-WMC from the Cresnet Control Modules | QM Series folder of the Device Library and drop it in System Views.
Crestron QM-WMC Wall Plate Media Center C2Net Device, Slot 5 The QM-WMC is broken down into two slots. The first slot (Slot 1) is for programming the QM-WMC. The second slot (Slot 2) is for programming the QM-WMIC when it is installed. Setting the Net ID in Device Settings Double-click the QM-WMC icon in the upper pane to open the “Device Settings” window. This window displays QM-WMC device information. The Net ID can be changed in this window using the Net ID tab, as shown in the following figure.
Wall Plate Media Center Crestron QM-WMC NOTE: This procedure sets the Net ID for the QM-WMC in the program only. It does not automatically set the Net ID for the wall plate itself. SIMPL Windows automatically changes Net ID values of a device added to a program if a duplicate device or a device with the same Net ID already exists in the program. Always ensure that the hardware and software settings of the Net ID match. For Net ID hardware setting details, refer to “Identity Code” on page 18.
Crestron QM-WMC Wall Plate Media Center Signal Values for “VidInput Select” SIGNAL VALUE 1 2 3 SOURCE Selects RGB input. Selects composite video input. Selects S-video input. NOTE: Use an Analog Initialize to send a decimal input signal to the symbol. Signal Values for “AudInput Select” SIGNAL VALUE 0 1 2 3 SOURCE Mute Selects PC audio. Selects RCA 1 (associated with composite video input). Selects RCA 2 (associated with S-video input).
Wall Plate Media Center Crestron QM-WMC Programming with VisionTools™ Pro-e Touchpanel screens should be created in VT Pro-e to allow selection of video and audio source signals. There are no special programming requirements to use the functions of the QM-WMC in a room-control system. Example Program An example program for the wall plate is available from the Crestron FTP site (ftp://ftp.crestron.com/Examples). Search for QM-WMC_QMWMIC.ZIP.
Crestron QM-WMC Wall Plate Media Center The following sections define how one would upload a SIMPL Windows program to the control system, or upgrade the firmware of the QM-WMC. However, before attempting to upload or upgrade, it is necessary to establish communications. Communication Settings NOTE: For laptops and other PCs without a built-in RS-232 port, Crestron recommends the use of PCMCIA cards, rather than USB-toserial adapters.
Wall Plate Media Center Crestron QM-WMC Typical Connection Diagram when Uploading 1. Open the Crestron Viewport. Either launch the stand-alone version of Viewport, or start SIMPL Windows and from the menu bar, select Tools | Viewport. 2. Refer to the figure after this step. From the Viewport menu, select Setup | Communications settings (alternatively, press Alt+D) to open the “Port Settings” window. Setup | Communications Settings Command 3. Select RS-232 as the connection type.
Crestron QM-WMC Wall Plate Media Center that all communication parameters and necessary options from the “Port Settings” window are selected as shown after this step. Click the OK button to save the settings and close the window. “Port Settings” Window NOTE: The parameters shown in the illustration above are the port settings for a 2-Series control system. Consult the Operations Guide for the control system being used for exact parameter selection. 4.
Wall Plate Media Center Crestron QM-WMC Uploading a SIMPL Windows Program A control system source file has the extension .smw. A compiled SIMPL Windows file has the extension .spz for a 2-Series control system, .bin for CNX generation, and .csz for CNX generation with SIMPL+. The SIMPL Windows file can be uploaded to the control system using SIMPL Windows or via the Crestron Viewport. Upload via SIMPL Windows 1. Start SIMPL Windows. 2.
Crestron QM-WMC Wall Plate Media Center NOTE: Refer to the respective Operations Guide for the control system for details about the other fields shown on the “Send Program” window. “Send Program” Window 4. To verify that the program has been transferred successfully, select Diagnostics | Report Program Information. This should display a window that provides details about the current program loaded into the control system. Firmware Upgrade A firmware upgrade file has the extension .csf.
Wall Plate Media Center Crestron QM-WMC NOTE: The following is the acceptable file extension for a firmware update file: .upg QM-WMC.V.XXXXX.upg (wall plate firmware) 1. Make sure that “Communication Settings,” which begins on page 35, has been performed. 2. As shown after this step, select File Transfer | Load Network Device… from the Viewport menu bar. File Transfer | Load Network Device… Command 3. As shown in the “Select Network ID” window, select the Net ID of the QM-WMC, and then click OK.
Crestron QM-WMC Wall Plate Media Center NOTE: If problems arise when transferring any Cresnet file (touchpanel project/firmware), lower the port speed baud rate to 38400 to match the Cresnet bus speed. “Open” Window 4. Browse to the desired [filename].upg file and click Open to begin the transfer. Operations & Installation Guide - DOC.
Wall Plate Media Center Crestron QM-WMC Problem Solving Troubleshooting The table below provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. QM-WMC Wall Plate Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Wall plate is not functioning. QM-WMC is not receiving power. QM-WMC Net ID is not correct. QM-WMC Net ID is not set to match the Net ID specified in SIMPL Windows.
Crestron QM-WMC Wall Plate Media Center QM-WMC Media Center Troubleshooting (continued) TROUBLE Poor RGB or video image quality. POSSIBLE CAUSE(S) CORRECTIVE ACTION Incorrect peak and / or boost setting. Adjust QM-RMCRX peak or boost controls until image quality is improved. For more information refer to the latest revision of the QM-RMCRX Operations and Installation Guide (Doc. 6236). Operations & Installation Guide - DOC.
Wall Plate Media Center Crestron QM-WMC Further Inquiries If, after reviewing this Operations and Installation Guide for the wall plates, you cannot locate specific information or have questions, please take advantage of Crestron's award winning customer service team in your area. Dial one of the following numbers. • In the US and Canada, call Crestron's corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. • In Europe, call Crestron International at +32-15-50-99-50.
Crestron QM-WMC Wall Plate Media Center Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. 2.
Wall Plate Media Center Crestron QM-WMC This page is intentionally left blank. 46 • Wall Plate Media Center: QM-WMC Operations & Installation Guide - DOC.
Crestron QM-WMC Wall Plate Media Center This page is intentionally left blank. Operations & Installation Guide - DOC.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations & Installation Guide - DOC. 6237A 06.04 Specifications subject to change without notice.
