User Guide

Crestron Series 1600 Wired Touchpanels
Series 1600 Touchpanel Troubleshooting (Continued)
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Touchpanel
display is
Backlight timeout has
elapsed.
Touch screen to reactivate.
dark. Screen brightness is
improperly set.
Enter SETUP MODE and alter screen
brightness from the Setup Menu.
Screen is
blank (either
all white or
all black,
backlight is
on).
Contrast adjustment
outside visible range.
Remove power. Restore power while pressing
on screen (for approximately 10 seconds) until
"SETUP MODE" appears.
Unexpected
response
from
touchpanel.
Touchpanel is
incorrectly calibrated.
Enter SETUP MODE and recalibrate.
Further Inquiries
If after reviewing this Operations Guide for the Series 1600 Touchpanel, you cannot
locate specific information or have questions, please take advantage of Crestron's
award winning customer service team by calling:
• In the US and Canada, call Crestron’s corporate headquarters at
1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400.
• In Europe, call Crestron International at [phone].
• In Asia, call Crestron Asia at [phone].
• In Latin America, call Crestron Latin America at [phone].
• In Australia, call Crestron Pacific at [phone].
For local support from exclusive Crestron factory-trained personnel in New Zealand
call Amber Technologies at [phone].
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the Series 1600 Touchpanels, additional information may be made available as
manual updates. These updates are solely electronic and serve as intermediary
supplements prior to the release of a complete technical documentation revision.
The Downloads page of the Crestron website (www.crestron.com
) directs the reader
to the location and description of each update. Check the site periodically for update
availability and its subjective value.
Operations & Installation Guide - DOC. 5836A SeriesSeries 1600 Wired Touchpanels • 17