CRESTRON Contents Series 3500 Touchpanels 1 Description .......................................................................................................................... 1 Functional Description ........................................................................................... 1 Physical Description............................................................................................... 3 Configuration Differences ...................................................................
CRESTRON Series 3500 Touchpanels Description Functional Description The Series 3500 Touchpanels are 10.4 inch (26.4 cm) active matrix touchscreen control panels for the CRESNET II remote control system (herein referred to as the CRESNET II system). There are four Series 3500 configurations available. Two of the four touchpanels offer a video window in addition to the 256 color display (255 color plus one video) and are commonly known as VideoTouch.
CRESTRON • RS-232 interface for stand-alone applications (lectern-mount configurations only) • VGA OUT port (lectern-mount configurations only) • printout of screen designs on standard printer • Position Lock feature provides durable support of panel at any angle of inclination between 0 and 70 degrees (tiltcase configurations only).
CRESTRON position lock button can be depressed with one hand; the touchscreen can be tilted down to the horizontal position with the other, shown below. Hand Position for Tilting Touchpanel to Horizontal Physical Description Touchpanels The 10.4 inch (26.4 cm) touch sensitive viewing screen is located on the front of each Series 3500 Touchpanel. The electronic hardware is housed in a high impact, black molded plastic enclosure for the adjustable tiltcase configurations, shown below.
CRESTRON Physical Views of CT- and VT-3500L (CT-3500L does not have VIDEO ports) Interface Modules NOTE: All Series 3500 touchpanels are supplied with cable assemblies that connect to the interface modules. Pinout information of these assemblies is provided in this section of the Operations Guide. If the assembly must be “user-modified” in any way, Crestron cannot guarantee the behavior of the touchpanel. The product may not function accordingly, as stated in this Operations Guide.
CRESTRON 8-Position, 8-Pin Jack Pinout (for VT-3500IMC and VT-3500IMW) PIN # SIGNAL 1 +24 V (Network) COLOR GRY 2 GND (Network) ORG 3 Y (Data) BLK 4 Z (Data) RED 5 6 GND (Lum.) Y (Lum.) GRN YEL 7 C (Chrom.) BLU 8 GND (Chrom.) BRN #1 TAB (VISIBLE, ON TOP) The VT-3500IMW, shown below, is not provided with each VT-3500 order; it must be purchased separately. This unit installs into a one-gang electrical box (2.5 inch depth minimum).
CRESTRON 6-Pin Jack Pinout (for CN-RJ11) PIN # SIGNAL COLOR 1 +24 V (Network) WHT 2 3 +24 V (Network) Y (Data) RED 4 5 6 Z (Data) GND (Network) GND (Network) GRN YEL BLU #1 BLK TAB (VISIBLE, ON TOP) Configuration Differences There are four Series 3500 configurations available and selection depends on type of installation (tiltcase or lectern mount) and whether video is required. A configuration is defined by one of two prefixes, CT- or VT-, and one of two suffixes, no suffix or L.
CRESTRON Leading Specifications for Series 3500 Touchpanels (Continued) SPECIFICATION DETAILS CT-3500 & VT-3500 Height: 9.5 in (24.1 cm) Dimensions & Weight Width: 11.3 in (28.7 cm) Depth: 8.6 in (21.8 cm) (without VT-3500IMC) Weight: 6.2 lb (2.8 kg) for CT-3500 Weight: 7.0 lb (3.2 kg) for VT-3500 VT-3500IMC Dimensions & Weight Height: 1.7 in (4.4 cm) Width: 3.9 in (9.8 cm) Depth: 1.1 in (2.7 cm) Weight: 0.7 lb (0.3 kg) CN-RJ11 Dimensions & Weight Height: 2.0 in (5.0 cm) Width: 3.3 in (8.
CRESTRON Recommended Cleaning Keep the surface of the touchscreen free of dirt, dust, or other materials that could degrade optical properties. Long term contact with abrasive materials can scratch the surface which may detrimentally affect image quality. For best cleaning results, use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. Bezels may not provide a complete water-tight seal.
CRESTRON Hardware Hookup Due to configuration differences, the hookup diagram differs for each Series 3500 touchpanel. As a result, there are different connection views for the lectern-mount and adjustable tiltcase configurations. Complete the following steps in the order provided to ensure proper installation of the unit. 1. Before making any connections, review latest revision of network interconnection drawing (Doc. 5411) or, if necessary, the network modular cable requirements (Doc. 5682). 2.
CRESTRON VT-3500 Typical Connection Diagram NOTE: UNITS IN THIS ILLUSTRATION ARE NOT DRAWN TO SCALE. CABLE ASSEMBLY (P/N 15709) CONNECT TO VIDEO SOURCE CONNECT TO CNMS, CNRACK, OR CNRACK-D SIDE VIEW OF VT-3500 • Refer to the CRESNET II Network Cable drawing in this section of the Guide. Connect the CT-3500L or VT-3500L directly to the CRESNET II system via the network cable, shown below.
CRESTRON loaded panel page. To enter SETUP MODE and not RUN MODE, hold a finger to the touchscreen as power is applied. The user may configure the unit while in SETUP MODE. Configuring the Touchpanel To configure the unit, it may be necessary to access a series of setup screens prior to viewing run-time screens that are loaded into the touchpanel for normal operation. The Main Menu for configuring the touchpanel appears when a finger is held to the touchscreen as power is applied.
CRESTRON Diagnostics Menu The DIAGNOSTICS button from the Main Menu should only be used under supervision from a CRESTRON technical support representative during telephone support. The options available from the Diagnostics Menu, shown below, are numeric in nature and their interpretation is beyond the scope of this manual.
CRESTRON and reduces flicker. However, it suffers from motion artifacts. If selected, the text color of this button is shown as red rather than black. Soft Versus Sharp Mode (VideoTouch configurations only) While in soft mode, video filtering and noise reduction can produce a better image from some sources. Sharp mode provides maximum detail, but is more susceptible to noise in source. If selected, the text color of this button is shown as red rather than black.
CRESTRON Interface Menu The touchpanel communicates with a CRESNET II system to activate other controls or to display feedback from components within the system. The communication interface must be correctly specified or communication will not occur. To set communication parameters select the Interface button located in the upper left corner of the Setup Menu and display the Interface Menu, shown below.
CRESTRON paragraph. The RS-232 Menu specifies four parameters required for the touchpanel to use its RS-232 serial port. Ten baud rate buttons, labeled 110, 150, 300, 600, 1200, 2400, 4800, 9600, 19200, and 38400, are available for selection. Also select seven or eight data bits; none, odd, or even parity; one or two stop bits. Selections for each of the four parameters are indicated with red text. The parameters are factory set to 38.4 Kbd, eight data bits, no parity bits, and one stop bit.
CRESTRON Reserved Analog Join Numbers for VideoTouch Configurations JOIN NUMBER FUNCTION 520 Video Brightness 521 Video Contrast 522 Video Saturation 523 Video Hue Workshop Versus SIMPL Windows The print date of this Operations Guide occurs so precariously close to the official release of SIMPL Windows that an exemplary discussion of both programming methods should coexist. The Workshop is Crestron’s DOS-based programming software; whereas SIMPL Windows, by virtue of its name, is Windows-based.
CRESTRON Workshop Screens (2 of 2) SIMPL Windows SIMPL Windows was designed to supersede the CRESNET II Workshop. It provides a well-designed graphical environment with a number of workspaces (i.e., windows) in which a programmer can select, configure, program, test, and monitor a CRESNET control system. NOTE: The following description assumes that the reader has some knowledge of SIMPL Windows. If not, please refer to the extensive help information provided with the software.
CRESTRON Graphical System View in SIMPL Windows’ Configuration Manager Use the Programming Manager workspace in SIMPL Windows to select symbols and assign their respective signals. For this example, a touchpanel symbol was added automatically when the CT-3500 was added to the system. Assign signals as shown below. Graphical Detail View of a Touchpanel in SIMPL Windows’ Programming Manager For this overly simplified example, there is only one logic symbol used.
CRESTRON Graphical Detail View of an Interlock in SIMPL Windows’ Programming Manager Problem Solving Troubleshooting The table below provides corrective action for possible trouble situations. If further assistance is required, please contact a CRESTRON technical support representative. Series 3500 Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Touchpanel Touchpanel is not Use Performance Viewport (via CRESNET does not communicating to the Workshop or VTW) to poll the network.
CRESTRON Series 3500 Troubleshooting (Continued) POSSIBLE CAUSE(S) TROUBLE Unexpected response from touchpanel. Touchpanel exhibits slow operation. CORRECTIVE ACTION Touchpanel is Enter SETUP MODE and recalibrate. incorrectly calibrated. Compressed graphics If there are no memory problems, decompressed graphics decrease the drawing take time to time of panel pages. decompress. If there are no memory problems, convert 16 color graphics to 256 color to decrease the drawing time of panel pages.
CRESTRON Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. 2.
