Specifications

Current Sensor Module Crestron ST-CS
ST-CS Troubleshooting
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Unexpected
response from
control system.
Network devices are
not communicating to
the control system.
From the Viewport, poll the network (F4)
to verify communication.
ST-CS is not
receiving power.
Confirm that power pack is securely
plugged into outlet and the connector
is properly attached to the ST-CS.
Verify that proper cables are securely
attached to ST-CS NET connectors
(for Cresnet system only).
Green PWR
LED does not
illuminate.
Incorrect power
supply.
Use a Crestron power supply. Refer to
“Specifications”.
Improper Net ID. Verify that ST-CS Net ID matches the
Net ID in the SIMPL Windows
program. Refer to "Identity Code".
Yellow NET LED
does not
Illuminate.
Loose network
connection.
Verify cables attached to ST-CS NET
connectors are proper and secure.
Does not
operate reliably.
Connected device
current draw too
small.
Use the Crestron ST-VS (video sensor
for video devices) or use the ST-PC
Power Control module.
Further Inquiries
If after reviewing this Operations Guide, you cannot locate specific information or
have questions, please take advantage of the Crestron award winning customer
service team by calling:
• In the US and Canada, call the Crestron corporate headquarters at
1-888-CRESTRON [1-888-273-7876].
• In Europe, call Crestron International at [phone].
• In Asia, call Crestron Asia at [phone].
• In Latin America, call Crestron Latin America at
[phone].
• In Australia and New Zealand, call Crestron Pacific at
[phone].
You can also log onto the online help section of the Crestron website
(www.crestron.com) to ask questions about Crestron products. First-time users will
need to establish a user account to fully benefit from all available features.
Future Updates
As Crestron improves functions, adds new features, and extends the capabilities of
the ST-CS, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron website (www.crestron.com
) periodically for manual update
availability and its relevance. Updates are available from the Downloads | Product
Manuals section and are identified as an “Addendum” in the Download column.
18 • Current Sensor Module: ST-CS Operations Guide - DOC. 5677A