Specifications
Media System    Crestron Adagio
®
 AMS 
Uploading and Upgrading 
Crestron recommends using the latest programming software and that each device 
contains the latest firmware to take advantage of the most recently released features. 
However, before attempting to upload or upgrade it is necessary to establish 
communication. Once communication has been established, files (for example, 
programs or firmware) can be transferred to the control system (and/or device). 
Finally, program checks can be performed (such as changing the device ID or 
creating an IP table) to ensure proper functioning. 
While the next section provides an overview for communication, refer to 
“Establishing Communications with the Control System” in the Crestron 2-Series 
Control Systems Reference Guide (Doc. 6256) for connection details. If 
communications cannot be established, refer to “Troubleshooting Communications” 
in the same guide. 
Establishing Communication 
Use Crestron Toolbox for communicating with the AMS; refer to the Crestron 
Toolbox help file for details. There are three methods of communication. 
Direct Serial 
NOTE: Serial Communication or USB communication (see below) must be used 
for initial setup of Ethernet parameters when the out-of-the-box functionality is not 
used. 
Direct Serial Communication 
PC RUNNING
CRESTRON TOOLBOX
AMS
SERIAL VIA CRESTRON
CABLE STCP-502
OR EQUIVALENT
•  The COMPUTER port on the AMS connects to the serial port on the PC 
via the included serial cable (Crestron STCP-502PC or equivalent). 
•  Use the Address Book in Crestron Toolbox to create an entry using the 
expected serial communication protocol (RS232, auto-detect baud rate, no 
parity, 8 data bits, 1 stop bit, XON/XOFF disabled, RTS/CTS enabled). 
•  Display the AMS’ “System Info” window (click the 
icon); 
communications are confirmed when the device information is displayed.  
USB 
NOTE: USB Communication or Serial communication (shown above) must be used 
for initial setup of Ethernet parameters when the out-of-the-box functionality is not 
used. 
USB Communication 
PC RUNNING
CRESTRON TOOLBOX
AMS
USB COMMUNICATIONS
VIA USB CABLE
100 • Media System: Adagio AMS  Operations Guide – DOC. 6509B 










