Crestron TPMC-3X Isys™ 2.
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON Regulatory Compliance As of the date of manufacture, the TPMC-3X has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC Rules.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Contents Isys™ 2.8” Handheld WiFi Touchpanel: TPMC-3X 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Applications.................................................................................................................
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Isys™ 2.8” Handheld WiFi Touchpanel: TPMC-3X Introduction Simply stated, the TPMC-3X Handheld Wifi Touchpanel from Crestron® delivers the best remote control available for home theater, home automation and AV presentation, marrying style and ergonomics with the ultimate in performance and ease of customization.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X The Ultimate Handheld Remote Gone are the limitations of previous generation remotes and the frustration of using them. The TPMC-3X offers seamless interaction with AV and environmental systems, providing true feedback of all your settings and displaying metadata information for all your digital media.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Handheld Touchpanel Control Custom touchpanel versatility is afforded through a brilliant 2.8” (72 mm) active matrix touchscreen displaying stunning 16-bit color graphics and video. Dynamic graphics and text capability enable the display of all kinds of useful data and alluring eye candy, from channel preset icons, to room temperature and lighting levels, to photos and video, to digital media playlists complete with metadata and cover art.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X Applications The following diagram illustrates a basic configuration that connects a TPMC-3X WiFi touchpanel to a control system via a wireless access point (WAP). TPMC-3X in a Simple Network The distance between the TPMC-3X and the CEN-WAP-ABG-1G (or CEN-WAP-ABG-CM) should not exceed 50 feet (~15 meters). The diagram on the following page presents a more complex configuration.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel TPMC-3X with Multiple Networks Specifications Specifications for the TPMC-3X are listed in the following table. TPMC-3X Specifications SPECIFICATION DETAILS Touchscreen Display Display Type TFT active matrix color LCD Size 2.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X TPMC-3X Specifications (Continued) SPECIFICATION DETAILS Memory SDRAM 128 MB Flash 256 MB Maximum Project Size 24 MB Graphic Engine 16-bit non-palette graphics, 65,536 colors, multi-mode objects, dynamic graphics and text, PNG translucency, full motion (60 fps) animation, subpage transition effects Embedded PC Applications1 Crestron MJPEG Viewer, Crestron IP Intercom, Keypad Wireless Transceiver IEEE 802.11a/b/g Wi-Fi (5.8 or 2.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel TPMC-3X Specifications (Continued) SPECIFICATION DETAILS Environmental Temperature 32º to 104º F (0º to 40º C) Humidity 10% to 90% RH (non-condensing) Heat Dissipation 20 BTU/Hr Enclosure Injection molded plastic, integral docking station port Construction Dimensions Height 1.04 in (27 mm) 6.34 in (161 mm) docked Width 2.55 in (65 mm) 4.58 in (117 mm) docked Depth 7.94 in (202 mm) 6.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X Battery must be recycled. Deliver the battery to an appropriate recycling facility. Physical Description This section provides information on the connections, controls and indicators available on your TPMC-3X. TPMC-3X Physical View 8 • Isys™ 2.8” Handheld WiFi Touchpanel: TPMC-3X Operations Guide – DOC.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel TPMC-3X Overall Dimensions (Front and Side Views) 2.07 in (53 mm) 1 1.04 in (27 mm) 2 3 2.64 in (67 mm) 4 5 7 6 7.94 in (202 mm) 8 5 2.55 in (65 mm) 9 Operations Guide – DOC. 6789F Isys™ 2.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X TPMC-3X-DS Docking Station/Charger Dimensions (Front, Side, Rear and Bottom Views) 4.26 in (109 mm) 5.88 in (150 mm) 4.58 in (117 mm) FROM (included) DC POWER PACK 10 • Isys™ 2.8” Handheld WiFi Touchpanel: TPMC-3X Operations Guide – DOC.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Connectors, Controls & Indicators Operations Guide – DOC.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X Setup Identity Code The IP ID is set within the TPMC-3X’s table using Crestron Toolbox™. For information on setting an IP table, refer to the Crestron Toolbox help file. The IP IDs of multiple TPMC-3X devices in the same system must be unique. When setting the IP ID, consider the following: • The IP ID of each unit must match an IP ID specified in the SIMPL™ Windows program.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel TPMC-3X-BTP in Battery Compartment of TPMC-3X 5. Re-attach the battery compartment cover. Power To charge its internal battery pack, the TPMC-3X must be placed on the included TPMC-3X-DS docking station/charger. Connect the included power pack to the TPMC-3X-DS docking station/charger. NOTE: Before using the TPMC-3X for the first time, charge its internal battery for at least two hours by placing on the TPMC-3X-DS docking station/charger.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X NOTE: The TPMC-3X can become unresponsive when battery strength is low. Battery Calibration For optimum performance after shipping or any time the unit’s power has been off for an extended period of time, Crestron recommends the following procedure be performed: 1. Place the unit on its docking station/charger and connect AC power. 2. Allow the unit to charge completely. (The green LED should be steady on for 15 minutes.) 3.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Configuring the Touchpanel When power is applied to the unit for the first time, the following screen appears. Initial Opening Screen Touch the screen to display the “Panel Setup Options” screen. “Panel Setup Options” Screen The “Panel Setup Options” screen enables basic configuration procedures prior to regular operation of the touchpanel. NOTE: During regular operation of the touchpanel, there are three ways to activate the setup functions: 1.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X Indicators The top of the setup screen contains the system bar, which includes bar graph indicators for battery strength and Wi-Fi signal strength. Panel Setup Options These setup options control the basic operation of the TPMC-3X.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel buttons act as the up and down arrow keys (use to select items in a list box). The ▲ and ▼ buttons can be used to move the cursor within a text string. WiFi Access Point From the “WiFi Setup” screen, touch WiFi Access Point to display the “Wireless Information” screen, which allows you to set up the parameters used to communicate with the control system via a wireless access point (WAP).
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X From the main “Wireless Information” screen, touch Advanced to access the “Advanced Wireless Info” screen. “Advanced Wireless Info” Screen This screen allows you to Edit/Delete Preferred Access Points, View WiFi Connection Log… and also to view << IP Info and WiFi Info >>.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel IP Config From the “WiFi Setup” screen, touch IP Config to display the “IP Settings” screen. You can select USE DHCP to automatically assign an IP address or you can select USE STATIC, which allows you to manually enter an IP Address, Subnet Mask and Gateway. The TPMC-3X ships with DHCP enabled by default. “IP Settings” Screen If you are using a static IP address, touch DNS Servers to enter the “DNS Servers” screen.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X Performance Options From the “WiFi Setup” screen, touch Performance Options to display the “Performance Options” screen, where you can select High Performance Mode or Extended Battery Life Mode. “Performance Options” Screen Audio Setup Touch Audio Setup to display the “Audio Settings” screen, with controls for Master Volume and Mute as well as buttons providing access to the Key Click Settings and Wav Settings screens.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Key Click Settings Touch Key Click Settings to enter the “Key Click Settings” screen, which has controls for Key Click Volume and Mute, as well as controls to turn the key click sound that occurs when the panel is docked on or off. Touch Back to return to the “Audio Settings” screen.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X Standby Setup Touch Standby Setup to enter the “Standby Timeouts” screen, which has controls for adjusting standby timeout when the TPMC-3X is docked and undocked, as well as a Power Off timeout when the touchpanel is undocked. Touch Back to return to the “Panel Setup Options” screen. “Standby Timeouts” Screen Diagnostics Touch Diagnostics to enter the “Diagnostics” screen.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Keypad Test Touch Keypad Test to view the “Keypad Test” screen. Pressing the corresponding button on the TPMC-3X will cause its likeness on the screen to light up. Touch Back to return to the “Diagnostics” screen. “Keypad Test” Screen Touch Test From the “Diagnostics” screen, the Touch Test button takes you to a screen for calibrating the TPMC-3X touchscreen. Touch Calibrate to begin screen calibration.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X WiFi Diags From the “Diagnostics” screen, touch WiFi Diags to enter the “WiFi Diagnostics” screen, which displays SSID, BSSID, RSSI, Signal Strength, MAC Connection and IP Addr and has indicators for WAP Connection and Control Connection. Touch Back to return to the “Diagnostics” screen. “WiFi Diagnostics” Screen Battery Diags From the “Diagnostics” screen, touch Battery Diags to enter the “Battery Diagnostics” screen.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Touch Reset Battery Gauge to recalibrate the battery gauge. The “Confirm Reset” screen will appear. Touch YES, Reset Gauge to reset the gauge or touch Back to return to the “Battery Diagnostics” screen. NOTE: The gauge should be reset after any battery replacement. “Confirm Reset” Screen Touch Recondition Battery to drain and recondition the TPMC-3X’s battery. The “Confirm Recondition” screen will appear.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X “Battery Reconditioning” Screen Tilt Test From the “Diagnostics” screen, touch Tilt Test to enter the “Tilt Sensor Test” screen. The text in the box should change from Flat to Tilt when the TPMC-3X is held upright and from Tilt to Flat when it is placed flat, for example on a desk. This screen also contains Tilt Wakes Panel controls, which determine whether tilting the panel upright when power is off will turn power on and wake the panel.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel System Msgs Enabled From the main setup screen, touch System Msgs Enabled to permit display of system messages. About From the main setup screen, touch About to display a screen that shows firmware and OS version information. Touch Back to remove the “About” screen. Brightness Options These setup options control the appearance of the TPMC-3X.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X Keypad Settings From the “Panel Setup Options” screen, touch Keypad Settings to enter the “Keypad Settings” screen, with controls for keypad brightness when the TPMC-3X is docked and when it is undocked. Lower brightness settings extend battery life. This screen also provides a Keypad Test button, which is the same as the one described earlier. Refer to “Diagnostics” which starts on page 22. Touch Back to return to the “Panel Setup Options” screen.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron Web site. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X Locating the TPMC-3X in the Device Library The system tree of the control system displays the device in the appropriate slot with an IP ID as shown in the following illustration. Below the TPMC-3X in the illustration, the “TPMC-3X Buttons” extender is visible. The extender provides a set of signals that allow programmers to quickly identify when a hard key is pressed or released. C2Net Device, Slot 8 2.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel “Device Settings: Crestron TPMC-3X” Window NOTE: The ID code specified in the SIMPL Windows program must match the IP ID of each unit. Refer to “Identity Code” on page 12. Program Manager Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X and extensive help information provided with the software. Also refer to the help file in VT Pro-e to learn how to use its audio tool, Sound Manager, to attach WAV files to a touchpanel project. Pre-recorded WAV files for voice prompts and responses are available from Crestron. These files can be stored into and programmed for use in the touchpanel directly or may be edited with the Sound Recorder.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Relationship of Bits to Colors NUMBER OF BITS 1 bit NUMBER OF COLORS Black and White 2 bits 4 Colors 4 bits 16 Colors 8 bits 256 Colors 16 bits 65,536 Colors (Highcolor) 24 bits 16.7 million Colors (Truecolor) 32 bits 16.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X Push Button Programming The buttons can be programmed to access any frequently used command. Refer to the following illustration for their default join numbers. A description for each button signal is described in the SIMPL Windows help file (F1).
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Of course you can always use the workaround of showing a graphic that displays the string but it is not dynamic. To compile and use multibyte characters it is essential that the operating system understand the language. Windows XP, Vista and 7 are available in many international languages and add-on software is available for other versions of Windows.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X “Embedded Application Property” Window 36 • Isys™ 2.8” Handheld WiFi Touchpanel: TPMC-3X Operations Guide – DOC.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Uploading and Upgrading The installer should use the latest programming software and ensure that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs, projects or firmware) can be transferred to the control system (and/or device).
Isys™ 2.8” Handheld WiFi Touchpanel USB Crestron TPMC-3X 4. Use the Address Book in Crestron Toolbox to create an entry for the TPMC-3X with the TPMC-3X’s TCP/IP communication parameters. 5. Display the “System Info” window (click the TPMC-3X entry. icon) and select the USB Communication PC Running Crestron Toolbox TPMC-3X USB The USB port on the TPMC-3X connects to the USB port on the PC: 1. Use a USB cable to connect the TPMC-3X to a PC running the Crestron Toolbox. 2.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel 3. A defined IP table can be saved to a file or sent to the device. Edit the control system’s IP table to include an entry for the TPMC-3X. The entry should list the TPMC-3X’s IP ID (specified on the TPMC-3X’s IP table) and the internal gateway IP address 127.0.0.1. To prevent interference with other 802.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-3X Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Touchpanel does not turn on. Battery was not charged or is discharged. Place the TPMC-3X on the docking station/charger and charge the battery using the provided power supply.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel TPMC-3X Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION No IP address configured/obtained on the TPMC-3X. Refer to “IP Config” on page 19 to define IP addresses. If the TPMC-3X is set up to use DHCP, you can use the “IP Config” window’s IP Address tab to verify the IP address provided. If the number is invalid for your subnet or no number is present, verify the DHCP server is working properly.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X Further Inquiries If you cannot locate specific information or have questions after reviewing this guide, please take advantage of Crestron's award winning customer service team by calling Crestron at 1-888-CRESTRON [1-888-273-7876]. You can also log onto the online help section of the Crestron Web site (www.crestron.com/onlinehelp) to ask questions about Crestron products.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Appendix: Roaming with a TPMC-3X What is roaming? Roaming is the seamless integration of multiple access points, which allows a TPMC-3X to remain connected to the Wi-Fi network while physically moving between coverage areas of multiple access points. Setup Considerations When setting up multiple access points with the same SSID and the same encryption/authentication protocols, there are a few things which might present issues when using a Wi-Fi remote.
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X The best WAP performance will be achieved with a CEN-WAP, as the TPMC-3X and CEN-WAP have been configured through firmware to provide the best battery life and optimal range. When uninterrupted roaming is desired, only managed wireless networks should be used. This means systems similar to Cisco LWAPP (Light Weight Access Point Protocol) controllers should be installed and configured by qualified personnel.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Software License Agreement This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable, associated media, printed materials and “online” or electronic documentation (the “Software”).
Isys™ 2.8” Handheld WiFi Touchpanel Crestron TPMC-3X If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Crestron TPMC-3X Isys™ 2.8” Handheld WiFi Touchpanel Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 6789F (2023712) 01.11 Specifications subject to change without notice.