Crestron TPMC-9 9” Tilt Touch Screen Operations Guide
Regulatory Compliance As of the date of manufacture, the TPMC-9 has been tested and found to comply with specifications for CE marking. Federal Communications Commission (FCC) Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation.
Crestron TPMC-9 9” Tilt Touch Screen Contents 9” Tilt Touch Screen: TPMC-9 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 1 Applications................................................................................................................. 4 Specifications .......................
Crestron TPMC-9 9” Tilt Touch Screen 9” Tilt Touch Screen: TPMC-9 Introduction The TPMC-9 Tilt Touch Screen from Crestron® delivers high end style and performance in a striking tabletop design. Sleek and compact, the TPMC-9 features a generous 9” (~229 mm) widescreen display with advanced touch screen graphics, IP intercom, audio feedback and H.264 video. Features and Functions • • • • • • • • • • • • • • • * Operations Guide – DOC.
Crestron TPMC-9 9” Tilt Touch Screen Advanced Touch Screen Control A Crestron touch screen offers an ideal user interface for controlling all the technology in a home, boardroom, classroom, courtroom or command center. Touch screens do away with piles of remote controls, cluttered wall switches and cryptic computer screens, simplifying and enhancing the technology.
Crestron TPMC-9 9” Tilt Touch Screen Audio Feedback Customized audio files can be loaded on the TPMC-9 to add another dimension to the touch screen graphics using personalized sounds, button feedback and voice prompts. High Speed Connectivity Both Cresnet and Ethernet are standard on the TPMC-9, providing for easy network integration and seamless communications with Crestron control systems and other network devices.
Crestron TPMC-9 9” Tilt Touch Screen Applications The following diagram shows a TPMC-9 in a typical application. TPMC-9 in a Typical Application 4 • 9” Tilt Touch Screen: TPMC-9 Operations Guide – DOC.
Crestron TPMC-9 9” Tilt Touch Screen Specifications Specifications for the TPMC-9 are listed in the following table. TPMC-9 Specifications SPECIFICATION DETAILS Touch Screen Display Display Type TFT active matrix color LCD Size 9 inch (229 mm) diagonal Aspect Ratio 15:9 WVGA Resolution 800 x 480 pixels Brightness 350 nits Contrast 700:1 Color Depth 24-bit, 16.
Crestron TPMC-9 9” Tilt Touch Screen TPMC-9 Specifications (Continued) SPECIFICATION DETAILS Environmental Temperature 32º to 95º F (0º to 35º C) Humidity 10% to 90% RH (non-condensing) Heat Dissipation 61 Btu/h 4 Enclosure Plastic, 0° to 45° adjustable tilt mechanism , low profile base, integral 10 foot (3 meter) cable assembly Dimensions Height 7.09 in (180 mm) maximum 6.91 in (176 mm) minimum Width 10.72 in (273 mm) Depth 7.02 in (179 mm), 6.48 in (165 mm) without grommet Weight 4.
Crestron TPMC-9 9” Tilt Touch Screen Physical Description This section provides information on the connections, controls and indicators available on the TPMC-9. TPMC-9 Physical View Operations Guide – DOC.
Crestron TPMC-9 9” Tilt Touch Screen TPMC-9 Overall Dimensions (Front View) 10.72 in (273 mm) 7.80 in (198 mm) 6.91 in (176 mm) 4.70 in (120 mm) 6.98 in (178 mm) TPMC-9 Overall Dimensions (Side View) 45° 7.09 in (180 mm) 7.02 in (179 mm) 8 • 9” Tilt Touch Screen: TPMC-9 Operations Guide – DOC.
Crestron TPMC-9 9” Tilt Touch Screen TPMC-9 Overall Dimensions (Rear View) 1 2 3 Connectors, Controls, and Indicators Operations Guide – DOC.
Crestron TPMC-9 9” Tilt Touch Screen Setup Network Wiring When wiring the Cresnet network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators).
Crestron TPMC-9 9” Tilt Touch Screen Configuring the Touch Screen The TPMC-9 is configured from the setup menu. NOTE: The only connection required to configure the touch screen is power. Refer to “Hardware Hookup” which starts on page 22 for details. NOTE: The TPMC-9 can take up to 45 seconds to boot to a display after initial power up. NOTE: If no project has been loaded or if an invalid project has been loaded, the touch screen displays an error message and defaults to the setup menu screen.
Crestron TPMC-9 9” Tilt Touch Screen “Ethernet Setup Menu” The “Ethernet Setup Menu” displays information about the Link Status, Control Connection, DHCP, MAC address, IP address, subnet, default gateway, primary DNS and secondary DNS. It also has an IP Address Settings button used to access the submenus for setting up IP address and DNS servers. Touch IP Address Settings to enter the “IP Address” screen, shown in the illustration below. Touch Return to go back to the main “Setup” menu.
Crestron TPMC-9 9” Tilt Touch Screen Numeric Keypad Touch CLEAR to remove any previous entry. Then enter the address required. Touch OK to accept the entry or CANCEL to cancel the entry. This hides the numeric keypad and returns the display to the “IP Address” screen. On the “IP Address” screen, touch Save to keep the change or Cancel to cancel the change and return to the “Ethernet Setup Menu”.
Crestron TPMC-9 9” Tilt Touch Screen IP Table From the main “Setup” menu, touch IP Table to enter the “Control System Interface” menu, shown in the illustration below. “Control System Interface” Menu The “Control System Interface” menu contains buttons for eight IP Table slots as well as Add IP, Edit IP and Remove IP buttons to facilitate editing entries. Touch the Auto Discovery Enabled button to toggle to Auto Discover Disabled.
Crestron TPMC-9 9” Tilt Touch Screen Touch the IP Address / Hostname button. The on-screen keyboard opens, as shown in the illustration below. On-Screen Keyboard Touch CLEAR to remove any previous entry. Then enter the address required. Touch OK to accept the entry or CANCEL to cancel the entry. This hides the onscreen keyboard and returns the display to the “Edit IP Table Entry” screen.
Crestron TPMC-9 9” Tilt Touch Screen Confirm IP Table Entry Removal By Pressing the OK Button, as shown in the illustration below. Confirm IP Table Entry Removal Screen Touch OK to confirm the removal or touch CANCEL to cancel the removal. The display returns to the “Control System Interface” menu (refer to the first illustration on page 14). On the “Control System Interface” menu, touch Return to go back to the main “Setup” menu.
Crestron TPMC-9 9” Tilt Touch Screen There is also a Restore Defaults button to return to factory settings and a window to display video. Touch the video window for a full screen video display, as shown in the illustration below. Full Screen Video Display Touch Hide Controls to remove the controls. The button text changes to Show Controls. Touch Return to go back to the “Video Setup” screen. From the “Video Setup” screen, touch Return to go back to the main “Setup” menu.
Crestron TPMC-9 9” Tilt Touch Screen The “Audio Setup” screen contains buttons for adjustment or muting of Master Volume, Wave Volume, KeyClick Volume and Intercom Volume. There is also a Play Test Wave button. Touch Return to go back to the main “Setup” menu. Cresnet From the main “Setup” menu, touch Cresnet to enter the “Cresnet Interface” screen, shown in the illustration below.
Crestron TPMC-9 9” Tilt Touch Screen Diagnostics From the main “Setup” menu, touch Diagnostics to enter the “Diagnostics” menu, shown in the illustration below. “Diagnostics” Menu The “Diagnostics” menu contains buttons for Test Patterns, Touch Test, Swipe Test, Mic Test and Calibrate Touch. This screen also displays Total RAM, Free RAM, as well as the current MAC and IP addresses.
Crestron TPMC-9 9” Tilt Touch Screen Patterns” menu. From the “Test Patterns” menu, touch Return to go back to the “Diagnostics” menu. From the “Diagnostics” menu, touch Touch Test to access touch screen calibration controls, as shown in the illustration below. Touch Test Screen Touch Calibrate to initiate touch screen calibration. During touch screen calibration, a crosshair appears at the center of the screen. Touch the center of the crosshair, which then moves to the upper left part of the screen.
Crestron TPMC-9 9” Tilt Touch Screen Swiping a finger on screen, left to right, right to left, top to bottom or bottom to top lights the appropriate indicator, showing the swipe was recognized. Touch Return to go back to the “Diagnostics” menu. From the “Diagnostics” menu, touch Mic Test to display the “Diagnostics - Mic Test” screen, as shown in the illustration below. “Diagnostics – Mic Test” Screen This screen performs a test of the TPMC-9’s built-in microphone.
Crestron TPMC-9 9” Tilt Touch Screen Hardware Hookup Ventilation The TPMC-9 should be used in a well-ventilated area. To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications. Connect the Device When making connections to the TPMC-9, consider the following: 1. Use the included Crestron power supply for these devices. 2. The power supply cable cannot be extended.
Crestron TPMC-9 9” Tilt Touch Screen Hardware Connections for the TPS-6X-IMCW (Rear) POWER: From DC Power Pack VIDEO IN: Balanced or Unbalanced Source LAN: 10/100BASE-T to LAN NET: To Control System and Other Cresnet Devices NOTE: Ensure the TPS-6X-IMCW is properly grounded. NOTE: To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications.
Crestron TPMC-9 9” Tilt Touch Screen Recommended Cleaning Touch Screen Keep the surface of the touch screen free of dirt, dust or other materials that could degrade optical properties. Long-term contact with abrasive materials can scratch the surface, which may detrimentally affect image quality. For best cleaning results, use a clean, damp, non-abrasive cloth with any commercially available non-ammonia glass cleaner. Bezels may not provide a complete watertight seal.
Crestron TPMC-9 9” Tilt Touch Screen Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs, projects or firmware) can be transferred to the control system (or device).
Crestron TPMC-9 9” Tilt Touch Screen TCP/IP Ethernet Communication TPMC-9 N LA PC Running Crestron Toolbox The TPMC-9 connects to PC via Ethernet: USB 1. Use the Device Discovery Tool (click the icon) in Crestron Toolbox to detect all Ethernet devices on the network and their IP configuration. The tool is available in Toolbox version 1.15.143 or later. 1. Click on the TPMC-9 to display information about the device.
Crestron TPMC-9 9” Tilt Touch Screen Programs, Projects, and Firmware Program, project or firmware files may be distributed from programmers to installers or from Crestron to dealers. Firmware upgrades are available from the Crestron website as new features are developed after product releases. One has the option to upload programs and projects via the programming software or to upload and upgrade via the Crestron Toolbox.
Crestron TPMC-9 9” Tilt Touch Screen Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-9 Troubleshooting TROUBLE Device does not function. Touch screen is not responding. Touch screen display is dark. POSSIBLE CAUSE(S) CORRECTIVE ACTION TPMC-9 is not receiving power. Verify power to (included) TPS-6X-IMCW Interface Module.
Crestron TPMC-9 9” Tilt Touch Screen TPMC-9 Troubleshooting (Continued) TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION Unexpected response from touch screen. Touch screen is incorrectly calibrated. Recalibrate the touch screen (refer to “Diagnostics” which starts on page 19). TPMC-9 boots up in setup screens every time. Invalid VT Pro-e project or no VT Pro-e project is loaded. Load/reload VT Pro-e project using the Toolbox.
Crestron TPMC-9 9” Tilt Touch Screen Strip and Tin Wire When daisy chaining Cresnet units, strip the ends of the wires carefully to avoid nicking the conductors. Twist together the ends of the wires that share a pin on the network connector and tin the twisted connection. Apply solder only to the ends of the twisted wires. Avoid tinning too far up the wires or the end becomes brittle. Insert the tinned connection into the Cresnet connector and tighten the retaining screw.
Crestron TPMC-9 9” Tilt Touch Screen Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from Crestron. To obtain warranty service for Crestron products, contact an authorized Crestron dealer. Only authorized Crestron dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 6965G (2027214) 02.14 Specifications subject to change without notice.
