Crestron TPS-6X Isys® 5.
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2008 Crestron Electronics, Inc.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Contents Isys® 5.7” Wireless Touchpanel: TPS-6X 1 Introduction ............................................................................................................................... 1 Features and Functions ................................................................................................ 2 Specifications ..............................................................................................................
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X ® Isys 5.7” Wireless Touchpanel: TPS-6X Introduction The TPS-6X and TPSI-6X are functionally identical. For simplicity within this guide, TPS-6X is used except where noted. The Crestron® Isys® TPS-6X Wireless Touchpanel delivers high end style and performance in a very versatile, ergonomic design.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Features and Functions • • • • • • • • • • • • • • • • • Lightweight contoured design for handheld and tabletop use Elegant high gloss black or white or matte black finishes Non-slip rubber grips on rear Illuminated buttons for common functions Engravable backlit text (black models only) 5.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X High quality backlit laser engraving (black models only) lends a crisp, legible appearance to button text in both darkened and fully lit rooms. The pushbuttons come pre-engraved with labeling suited to a typical home theater or multimedia presentation application. If needed, customized engraving can be attained simply using Crestron Engraver software.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Full Motion Video When docked, the TPS-6X can display full motion video, providing the ability to monitor a security camera or preview a DVD or television channel, right on the touchscreen display. The video image is fully scalable for viewing in any sized window or full screen. The choice of balanced or unbalanced composite inputs allows compatibility with both conventional coaxial and Crestron Home® Balanced AV distribution systems.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Specifications Specifications for the TPS-6X are listed in the following table. TPS-6X Specifications SPECIFICATION DETAILS Touchscreen Display Display Type TFT Active matrix color LCD Size 5.7 inch (14.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X TPS-6X Specifications (Continued) SPECIFICATION Ethernet 2 DETAILS 10BASE-T/100BASE-TX, auto-switching, auto-negotiating, auto-discovery, full/half duplex, TCP/IP, UDP/IP, CIP, DHCP, IEEE 802.3U compliant Video2 Signal Types Composite Formats NTSC 480i or PAL 576i Color Depth 18-bit, 262,144 colors Windowing Single window, deinterlaced and scalable up to full screen Audio Internal transducer for key click sound Battery Internal Battery NiMH, 4.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X TPS-6X Specifications (Continued) SPECIFICATION Weight DETAILS 1.59 lbs (720 g) Available Models (Domestic) TPS-6X Isys 5.7” Wireless Touchpanel, High Gloss Black TPS-6X-B-T Isys 5.7” Wireless Touchpanel, Matte Black TPs-6X-W-S Isys 5.7” Wireless Touchpanel, High Gloss White Available Models (International) TPSI-6X Isys 5.7” Wireless Touchpanel, High Gloss Black TPSI-6X-B-T Isys 5.7” Wireless Touchpanel, Matte Black TPSI-6X-W-S Isys 5.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X may be required to register to obtain access to certain areas of the site (including the FTP site). Physical Description This section provides information on the connections, controls and indicators available on your TPS-6X. TPS-6X Physical View (Front) TPS-6X Physical View (Rear) 8 • Isys® 5.7” Wireless Touchpanel: TPS-6X Operations Guide – DOC.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X TPS-6X Overall Dimensions (Front and Side Views) 8.08 in (20.51 cm) 5.60 in (14.23 cm) 1.57 in (3.98 cm) 4.51 in (11.46 cm) 1.07 in (2.72 cm) 3.38 in (8.58 cm) 5.10 in (12.96 cm) TPS-6X Overall Dimensions (Rear View) 7.02 in (17.81 cm) 4.37 in (11.09 cm) 1 2 TPS-6X (Top View) 3 Operations Guide – DOC. 6575B 4 Isys® 5.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X TPS-6X (Front View) 5 6 6 7 8 6 6 Connectors, Controls & Indicators * # CONNECTORS, CONTROLS & INDICATORS 1 DOCKING STATION CONNECTOR (1) Multi-pin connector; Mates with the docking port on the TPS(I)-6X-DS Docking Station. 2 BATTERY SWITCH (1) Rear panel recessed DIP switch, shuts off battery for long term storage.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Industry Compliance As of the date of manufacture, the TPS-6X has been tested and found to comply with specifications for CE marking and standards per EMC and Radiocommunications Compliance Labelling. Contains FCC ID: EROCWD1015 NOTE: This device complies with part 15 of the FCC rules.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Setup Network Wiring When wiring the Cresnet or Ethernet network, consider the following: • Use Crestron Certified Wire. • Use Crestron power supplies for Crestron equipment. • Provide sufficient power to the system. CAUTION: Insufficient power can lead to unpredictable results or damage to the equipment. Please use the Crestron Power Calculator to help calculate how much power is needed for the system (www.crestron.com/calculators).
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X • Each device using IP to communicate with a control system must have a unique IP ID. RF ID Every TPS-6X touchpanel communicating via RF with a Cresnet control system through a CEN(I)-HPRFGW gateway requires a unique RF ID. The RF ID is a twodigit hexadecimal number that can range from 03 to 12.
Isys® 5.7” Wireless Touchpanel Via Crestron Toolbox Crestron TPS-6X 2. Continue holding the right trigger key and touching the upper right corner of the screen. At the same time, press and hold the left trigger key on the top of the touchpanel. After four seconds, the panel will reset. 3. Once the screen turns black, release the left trigger key and the panel will enter the MAIN MENU, as shown in the illustration below. 4. Release the right trigger key and the touch screen. 1.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X CALIBRATION MENU Touch the Touch Screen Calibration button to enter the CALIBRATION MENU. CALIBRATION MENU Touch Perform Calibration. The message “Touch Upper Left +” appears centered on the panel with a crosshair in the upper left corner. Touch the center of the crosshair in the corner of the screen to initiate calibration. Another message, “Touch Upper Right +”, appears with a crosshair in the correct corner.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X SETUP To enter the SETUP MODE menu, touch Setup on the MAIN MENU. SETUP MODE Menu The SETUP MODE menu offers a series of buttons which open additional menus and displays that are detailed in subsequent paragraphs. After setup parameters have been selected, touch RETURN to go to the previous menu. When all setup parameters have been selected, touch RETURN repeatedly to go back to the MAIN MENU.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X NOTE: The TPS-6X determines that it is “docked” by the presence of power. The indicator will only show it as DOCKED (and video will only be available) when it is connected to a TPS-6X-IMCW Interface Module (included) that is receiving power. The FIRMWARE section displays the firmware version, date and time of the firmware build and the touchpanel serial number. AUDIO From the SETUP MODE menu, touch AUDIO to enter the AUDIO SETUP menu.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X VIDEO From the SETUP MODE menu, touch VIDEO to enter the VIDEO SETUP menu. VIDEO SETUP Menu The VIDEO SETUP menu offers a series of buttons that adjust video Brightness, Contrast, Saturation, Hue and Translucency. The Restore Default Color Settings button will return all of these controls to their factory defaults. Refer to the following table for additional VIDEO SETUP menu details.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Full Screen View The Hide Controls button removes the Restore Default Color Settings button and the Brightness, Contrast, Saturation, Hue and Translucency controls from the screen. Touch Return to go back to the VIDEO SETUP menu. After video parameters have been set, touch RETURN to go back to the SETUP MODE menu or MAIN MENU. COMM From the SETUP MODE menu, touch COMM to enter the COMMUNICATIONS menu.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X The TPS-6X has three independent means of connecting to a control system: Ethernet, Cresnet and Radio (RF).
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X IP TABLE EDITOR (HOSTNAME) To add an IP address (or hostname), use the DN and UP buttons to select the CIP ID. Then use the numeric keypad on the screen for IP address entry or touch HOSTNAME to switch to the alphanumeric keypad. When both the CIP ID and IP address (or hostname) have been entered, touch ADD IP to add the entry to the list.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X ETHERNET Touch ETHERNET to enter the ETHERNET SETUP menu. ETHERNET SETUP Menu The ETHERNET SETUP menu offers a series of buttons which open additional menus and displays that are detailed in subsequent paragraphs. After Ethernet parameters have been selected, touch RETURN to go to the previous menu. When all parameters have been selected, touch RETURN repeatedly to go back to the SETUP MODE menu or the MAIN MENU.
Crestron TPS-6X Isys® 5.7” Wireless Touchpanel Touch IP Address to enter the STATIC IP SETTINGS menu, as shown in the following illustration. ETHERNET SETUP (STATIC IP SETTINGS Menu) From the STATIC IP SETTINGS menu, touch the Edit buttons to enter the menus that allow you to set the IP Address, Subnet Mask and Default Router, as shown in the following illustrations. + and – buttons on each menu are provided for setting the numbers. In each case, touch RETURN to go back to the previous menu.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X ETHERNET SETUP (EDIT SUBNET MASK Menu) ETHERNET SETUP (EDIT DEFAULT ROUTER Menu) From the main ETHERNET SETUP menu, in the Static IP Settings section, touch DNS Servers to enter the STATIC DNS SETTINGS menu, as shown in the following illustration. 24 • Isys® 5.7” Wireless Touchpanel: TPS-6X Operations Guide – DOC.
Crestron TPS-6X Isys® 5.7” Wireless Touchpanel ETHERNET SETUP (STATIC DNS SETTINGS Menu) From the STATIC DNS SETTINGS menu, touch the Edit buttons to enter the menus that allow you to set the Primary DNS, Secondary DNS, Primary WINS and Secondary WINS, as shown in the following illustrations. + and – buttons on each menu are provided for setting the numbers. In each case, touch RETURN to go back to the previous menu. ETHERNET SETUP (EDIT PRIMARY DNS Menu) Operations Guide – DOC. 6575B Isys® 5.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X ETHERNET SETUP (EDIT SECONDARY DNS Menu) ETHERNET SETUP (EDIT PRIMARYARY WINS Menu) ETHERNET SETUP (EDIT SECONDARY WINS Menu) 26 • Isys® 5.7” Wireless Touchpanel: TPS-6X Operations Guide – DOC.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X When all settings have been entered, touch RETURN to go back to the main ETHERNET SETUP menu and touch Reboot required for setting to take effect. Reboot Now. WIRELESS Touch WIRELESS to enter the WIRELESS SETUP menu. WIRELESS SETUP Menu The WIRELESS SETUP menu displays RF connection status, signal strength, gateway name and UID, RF channel and RF power settings. – and + controls are provided to set the RF ID and IR ID.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X To check the quality of your link status, from the MAIN MENU, touch Diagnostics to open the DIAGNOSTICS menu (refer to “DIAGNOSTICS” on page 33). On the DIAGNOSTICS menu, touch WIRELESS, then touch Link Quality. The screen will display the Received Signal Strength at Panel and Received Signal Strength at Gateway meters, as shown in the following illustration.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X CRESNET Touch CRESNET to enter the CRESNET SETUP menu. CRESNET SETUP Menu The CRENSET SETUP menu has – and + controls to set the Cresnet ID and a Connection Status indicator to show when the Cresnet connection is active. Touch RETURN to go back to the main COMMUNICATIONS menu. After communications parameters have been set, touch RETURN to go back to the SETUP MODE menu or MAIN MENU.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Messages, which will display gateway or control system disconnect warnings and Display on from Hardkey, which causes the display to turn on along with the touchpanel at the press of any key on the front of the touchpanel. NOTE: Disabling System Messages will not prevent a warning message in the event of a low battery condition. BACKLIGHT From the TOUCHPANEL menu, touch BACKLIGHT to enter the BACKLIGHT SETUP menu, shown in the following illustration.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X DISPLAY BRIGHTNESS Menu The DISPLAY BRIGHTNESS menu provides – and + controls to adjust Current Display Brightness, High Backlight Level, Medium Backlight Level and Low Backlight Level.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Touch RETURN again to go back to the TOUCHPANEL menu or touch GRAPHICS to enter the GRAPHICS SETUP menu, shown in the following illustration. GRAPHICS GRAPHICS SETUP Menu The GRAPHICS SETUP menu provides controls to set the Dynamic Graphics Loading Icon Position as well as a button to disable the loading icon(s), depending on user preference. There are also Page Flips use Backbuffer Enable and Disable buttons.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X DIAGNOSTICS The Diagnostics button on the MAIN MENU should only be used under the supervision of a Crestron customer service representative during telephone support. Many options available on the DIAGNOSTICS menu, shown in the following illustration, are numeric in nature and their interpretation is beyond the scope of this manual. DIAGNOSTICS Menu Hardware Hookup The TPS-6X comes in a soft felt bag to protect it during shipping.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Touchpanel Mounting LATCH THIS PART OF THE DOCKING STATION ONTO THE BACK OF THE TOUCHPANEL FIRST MAGNETS Hardware Connections for the TPS-6X-IMCW (Front) TO PANEL: CONNECT TO TPS(I)-6X-DS VIA 10-PIN RJ-50 CABLE (CABLE PROVIDED WITH TPS(I)-6X-DS) POWER: FROM POWER PACK (12 VDC, 1.5A) 34 • Isys® 5.7” Wireless Touchpanel: TPS-6X Operations Guide – DOC.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Hardware Connections for the TPS-6X-IMCW (Rear) POWER: FROM POWER PACK (12 VDC, 1.5A) VIDEO IN: BALANCE OR UNBALANCED SOURCE LAN: 10/100BASE-T TO LAN NET: TO CONTROL SYSTEM OR ANY OTHER CRESNET DEVICE NOTE: Ensure the TPS-6X-IMCW is properly grounded. NOTE: The TPS-6X-IMCW can be powered via the 12 VDC jack on either the front or the back of the unit if the NET port is not being used to power the module.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com. First-time users will need to establish a user account.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Locating the TPS-6X (Cresnet) in the Device Library • To incorporate the TPS-6X (Ethernet) into the system, drag the TPS-6X from the Touchpanels | Touchpanels (Ethernet) folder of the Device Library and drop it in the System Views. Locating the TPS-6X (Ethernet) in the Device Library • Operations Guide – DOC.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Locating the TPS-6X (RF) in the Device Library • To incorporate the TPS-6X (IR) into the system, drag the TPS-6X from the Touchpanels | Touchpanels (Wireless One-Way) folder of the Device Library and drop it in the System Views. Locating the TPS-6X (IR) in the Device Library • The system tree of the control system displays the device in the appropriate slot(s) with a default Net ID, IP ID, RF ID or IR ID as shown in the following illustrations.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X C2Net Device, Slot 8 and 9 (Net ID and IP ID) C2Net Device, Slot 8 and 9 (RF ID) Operations Guide – DOC. 6575B Isys® 5.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X C2Net Device, Slot 9 (IR ID) • Additional TPS-6X devices are assigned different Net ID, IP ID, RF ID or IR ID numbers as they are added. • If necessary, double click a device to open the “Device Settings” window and change the Net ID, IP ID, RF ID or IR ID, as shown in the following figure(s). “TPS-6X (Cresnet) Device Settings” Window 40 • Isys® 5.7” Wireless Touchpanel: TPS-6X Operations Guide – DOC.
Crestron TPS-6X Isys® 5.7” Wireless Touchpanel “TPS-6X (Ethernet) Device Settings” Window “TPS-6X (RF) Device Settings” Window Operations Guide – DOC. 6575B Isys® 5.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X “TPS-6X (IR) Device Settings” Window • Program Manager The ID code specified in the SIMPL Windows program must match the Net ID, IP ID, RF ID or IR ID of each unit. Refer to “Identity Code” which starts on page 12. Program Manager is the view where programmers “program” a Crestron control system by assigning signals to symbols. The symbol can be viewed by double clicking on the icon or dragging it into Detail View.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X VT Pro-e New Project Window (Showing Selection of Panel Type) The TPS-6X project type, when loaded, will place the TPS-6X into an RF only mode. The TPS-6IR project type will place the TPS-6X into an IR only mode. When in IR only mode, the RF is turned off and will not function. In this mode, there is no RF radiation present. You must set the IR ID information to match your program.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X elements (pixels). Each pixel uses the same amount of memory to store its color data. The amount of memory is called the bit depth of the image. Greater bit depths are required to represent finer gradations of color. Increasing bit depth necessarily increases file size. A black and white drawing requires only one bit per pixel to store all the available color information.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X In VT Pro-e, the Compress checkbox permits the image to be compressed when compiling. This conversion may cause the loss of some subtle shading. To compensate for this, use the dithering to simulate the original shading. Check your image with each of the available dithering types to determine which will deliver the best quality image. Dithering type selection can be accessed from the “Page Properties” or “Image Properties” windows in VT-Pro-e.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X NOTE: Join numbers 16 and 17 are fixed for the two “trigger” keys, the top-mounted pushbuttons on the TPS-6X. The left trigger key toggles power when the unit is undocked and initiates Sleep mode when docked. In addition, when held for five seconds, it initiates a touchpanel reset. The right trigger key toggles screen brightness, unless it is disabled with the on-screen button in the BACKLIGHT SETUP menu (refer to “BACKLIGHT” which starts on page 30).
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Uploading and Upgrading Crestron recommends using the latest programming software and that each device contains the latest firmware to take advantage of the most recently released features. However, before attempting to upload or upgrade it is necessary to establish communication. Once communication has been established, files (for example, programs, projects or firmware) can be transferred to the control system (and/or device).
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X • Use the Address Book in the Crestron Toolbox to create an entry for the TPS-6X with the TPS-6X’s TCP/IP communication parameters. • Display the “System Info” window (click the TPS-6X entry. icon) and select the Programs, Projects and Firmware Program, project or firmware files may be distributed from programmers to installers or from Crestron to dealers.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPS-6X Troubleshooting TROUBLE Device does not function. Touchpanel is not responding. POSSIBLE CAUSE(S) CORRECTIVE ACTION Battery is discharged. Place the TPS-6X on the (included) TPS(I)-6X-DS Docking Station and charge the battery.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X TPS-6X Troubleshooting (Continued) TROUBLE Touchpanel is not responding (Continued). POSSIBLE CAUSE(S) CORRECTIVE ACTION Touchpanel is set to wrong RF channel. Refer to “WIRELESS” which starts on page 27 to verify the touchpanel RF channel is set to match the CEN(I)-HPRFGW gateway’s channel ID. Touchpanel RF ID does not match the RF ID in the SIMPL program. Use Crestron Toolbox to poll the network. Check the RF ID for the touchpanel.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side. Cable Length Equation 40,000 L< RxP Where: L = Length of run (or chain) in feet R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM 2 )) or 1.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Future Updates As Crestron improves functions, adds new features and extends the capabilities of the TPS-6X, additional information may be made available as manual updates. These updates are solely electronic and serve as intermediary supplements prior to the release of a complete technical documentation revision. Check the Crestron website periodically for manual update availability and its relevance.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Appendix A: The RF Spectrum Crestron’s RF network provides 16 RF channels in the 2.4GHz ISM band, specifically IEEE 802.15.4 channels 11 through 26. The 16 channels define the frequencies at which the RF device will communicate. RF devices on different channels will not communicate or interfere with each other. However, since some of the channels are in the 2.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Appendix B: Optimum RF Reception Guidelines Many factors can affect the reliability of RF communication between an RF gateway and an RF touchpanel. While an effort has been made to determine operating specifications, some specifications are not constant. RF Communication can be limited by several factors including but not limited to EMI (electromagnetic interference), intervening objects, antenna orientation and receiver placement.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Horizontal Orientation Building Antenna Top of gateway Vertical Orientation Building Antenna Rear of gateway Operations Guide – DOC. 6575B Isys® 5.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Right Angle Orientation Building Antenna Top of gateway 56 • Isys® 5.7” Wireless Touchpanel: TPS-6X Operations Guide – DOC.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Software License Agreement This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and as applicable, associated media, printed materials and “online” or electronic documentation (the “Software”).
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Isys® 5.7” Wireless Touchpanel Crestron TPS-6X Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may contact the factory and request an RMA (Return Merchandise Authorization) number.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 6575B (2018616) 12.08 Specifications subject to change without notice.