Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Operations Guide
This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Contents Isys® G-Series Touchpanel Interface: TPS-G-TPI 1 Introduction ........................................................................................................................1 Features and Functions .............................................................................................................. 1 Specifications .............................................................................................................
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Isys® G-Series Touchpanel Interface: TPS-G-TPI Introduction Features and Functions The Crestron TPS-G-TPI Isys® G-Series Touchpanel Interface offers a host of sophisticated capabilities like the other models in the Isys family, but is designed without a display.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Functional Summary (continued) • Supports Crestron's QM-based MediaManager products using Crestron Certified Wiring. • Dual window capability for viewing full motion video and hi-res RGB. • Full screen video capability. • Stores and plays back WAV sound files. • Stereo headphone jack. • Two (2) QuickMedia inputs and a single QM output. • 10BaseT/100BaseTX auto-switching Fast Ethernet, 802.3U compliant, full duplex.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Memory The TPS-G-TPI features 128 MB DDR RAM and 64 MB Flash, which is expandable to 192 MB via compact flash. Sound Audio capabilities include a stereo headphone/line level out, built-in volume control and audio mixer, and built-in wave (WAV) sound file capability. Sound can be generated by the TPS-G-TPI by using downloaded WAV files or can be mixed in from two external QuickMedia inputs.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface TPS-G-TPI Specifications (continued) SPECIFICATION DETAILS 4, 5 Memory Expansion Flash memory can be expanded to 192 MB Video RGB and auto detect of composite, S-video, component, NTSC, and PAL 16.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface TPS-G-TPI Specifications (continued) 1 The latest software versions can be obtained from the Crestron website. Refer to the NOTE following these footnotes. 2 Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI TPS-G-TPI Physical View – Front 1.70 in (4.38 cm) TPS-G-TPI Physical Views – Top 16.92 in (42.98 cm) 10.43 in (26.49 cm) 9.94 in (25.25 cm) 17.03 in (43.26 cm) View of Rear Connectors – Cover Removed ® 6 ¥ Isys G-Series Touchpanel Interface: TPS-G-TPI Operations Guide – DOC.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Ports and Pushbuttons All connections to the TPS-G-TPI interface are made through the ports on the rear panel. Refer to the illustrations and descriptions that follow. VGA OUTPUT Pin 5 Pin 1 Pin 10 Pin 6 Pin 15 Pin 11 A DB15HD female connector is provided for RGB (VGA) output. A touchpanel, PC monitor or other device would be connected to the VGA OUTPUT for analog video.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface PC to TPS-G-TPI Cable Specifications (Crestron Cable Number STCP-502PC) LAN LAN One 8-wire RJ-45 connector with two LED indicators (green LED indicates link status, yellow LED indicates Ethernet activity). This connector provides an Ethernet 10baseT /100baseTX, full duplex, TCP/IP, UDP/IP, CIP, IEEE 802.3U compliant network connection.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface USB Two Universal Serial Bus (USB) “A” connectors provide a communications link. USB is a connectivity specification developed by the USB Implementers Forum that provides a single, simple, standardized way to connect devices to a computer. USB shielded cables contain two wires for power +5 volts (red) and ground (brown) and a twisted pair of wires (yellow and blue) that carry data.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface RJ-45 Pin Assignments PIN 1 2 3 4 5 6 7 8 WIRE COLORS (568B) WHITE/ORANGE ORANGE WHITE/GREEN BLUE WHITE/BLUE GREEN WHITE/BROWN BROWN QM ASSIGNMENT: RGB - RGB Red + RGB Red - RGB Green + Digital Audio - Digital Audio + RGB Green - RGB Blue + RGB Blue QM ASSIGNMENT: COMPOSITE, S-VIDEO, COMPONENT AND AUDIO - CHROMINANCE (-PR) + CHROMINANCE (+PR) - LUMINANCE (-Y) + AUDIO - AUDIO + LUMINANCE (+Y) - COMPOSITE (-PB) + COMPOSITE (+PB) 1 8 1 8 Top
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Pushbuttons There is only a single, recessed button on the front panel of the TPS-G-TPI interface. It is the hard reset used to reboot the interface. TPS-G-TPI Pushbuttons HARD RESET BUTTON Industry Compliance As of the date of manufacture, the TPS-G-TPI, has been tested and found to comply with specifications for CE marking and standards per EMC and Radio communications Compliance Labeling. NOTE: This device complies with part 15 of the FCC rules.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side. Cable Length Equation 40,000 L< RxP Where: L = Length of run (or chain) in feet. 2 R = 6 Ohms (Crestron Certified Wire: 18 AWG (0.75 MM )) P = Cresnet power usage of entire run (or chain). Make sure the cable length value is less than the value calculated on the right side of the equation.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface NOTE: In the case of the QM 2 input port, the maximum cable length will vary. See the QM Input # 2 Maximum Cable Length table on page 10. When connecting multiple QM devices, the route between a QM origination point (transmitter) and a QM endpoint (receiver) cannot have more than two midpoints (e.g., QM-MD7x2 or other QM switchers). Refer to the following diagram when configuring a QM network.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI To configure the unit, it may be necessary to access a series of setup screens prior to viewing run-time screens that are loaded into the interface for normal operation. The MAIN MENU for configuring the interface appears when a finger is held to the connected touchscreen as power is applied, or after the hardware reset button is pressed and released. Remove your finger when the message "SETUP MODE" briefly appears on the touchscreen.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Calibration Menu CALIBRATION MENU Touch Perform Calibration. The message “Touch Upper Left” appears centered on the panel with a cross hair in the upper left corner. Touch the center of the cross hair in the corner of the screen to initiate calibration. Another message, “Touch Upper Right”, appears with a cross hair in the correct corner. Touch the center of the cross hair in the corner of the screen.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI SETUP MENU Interface Menu The TPS-G-TPI communicates with a control system to activate commands or to display feedback from components within the system. The communication interface must be correctly configured or communication will not occur. To set communication parameters select the Interface button located on the SETUP MENU and display the INTERFACE MENU.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface INTERFACE MENU Two buttons adjacent to the hexadecimal display, DOWN and UP, decrease and increase the Net ID by one, respectively. The four buttons on the bottom define how the RS-232 port can be used; as a console port (i.e., loading TPS-G-TPI projects and firmware), a touch output port (communication of touch coordinates to an external device), a mouse input port (allows a mouse to control the interface) and an External Touch Input.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI RS-232 Menu The TPS-G-TPI interface allows for one of four RS-232 communication modes: • Console (i.e., loading TPS-G-TPI interface projects and firmware) • Touch Output (communication of touch coordinates to an external device) • Mouse Input (allows a mouse to control the interface) • External Touch Input (allows another device to control the interface).
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface QM Setup Menu To open the QM SETUP MENU, press the QM button from the SETUP MENU. The QM SETUP MENU offers controls for detecting QM Audio Input, Transmitter ID, QM Setup channels and video type for each QM Setup channel. After these parameters have been set, select the Return button to return to the SETUP MENU. QM SETUP Refer to the following table for additional QM SETUP MENU details.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface QM Setup Details (continued) QM SETUP SCREEN CONTROLS DESCRIPTION Setup QM 2 Displays the QM 2 Setup Menu. By default, the QM 2 Setup Menu displays video controls Peak and Boost, in the lower right quadrant of the menu. Video Pressing this before pressing the Setup QM 2 button will open the QM 2 SETUP MENU in Video mode. S-Video Pressing this before pressing the Setup QM 2 button will open the QM 2 SETUP MENU in S-Video mode.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface QM 1 Setup Details QM 1 SETUP SCREEN CONTROLS Operations Guide – DOC. 6445 DESCRIPTION Auto Compensation Disable Turns off auto compensation. Auto Compensation Enable Turns on auto compensation. When auto compensation is enabled, the QM receiving device uses the auto compensation data received from the QM-Video preset matching the transmitter's QM ID..
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI General Audio Setup Menu To open the GENERAL AUDIO SETUP MENU, press the Audio button from the SETUP MENU. The GENERAL AUDIO SETUP MENU offers a series of buttons that adjust the volume as indicated by the sliding bars. These controls allow you to precisely control Master Volume, Key Click and WAV volume, Bass and Treble in the audio mix.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface General Audio Setup Details GENERAL AUDIO SETUP MENU CONTROLS Operations Guide – DOC. 6445 DESCRIPTION QM Inputs Displays the QM Audio Input Setup menu. QM Output Displays the QM Audio Output Setup menu. Play Test WAV File Plays a short WAV audio file. Restore Default Audio Settings Returns the settings on this menu to their factory defaults.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface QM Audio Input Setup Menu To open the QM AUDIO INPUT SETUP MENU, press the QM Inputs button on the GENERAL AUDIO SETUP MENU. The QM AUDIO INPUT SETUP MENU offers a series of buttons that adjust the volume as indicated by the sliding bars. These controls allow you to precisely control QM Prog (program) and Mic (1 and 2) Volume.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface QM Audio Output Setup Menu To open the QM AUDIO OUTPUT SETUP MENU, press the QM Output button on the GENERAL AUDIO SETUP MENU. The QM AUDIO OUTPUT SETUP MENU offers a series of buttons that adjust the program gain, QM Transmit ID and speech EQ. The Restore Default Output Settings button returns all audio parameters on this menu to their default settings.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI Video Menu The TPS-G-TPI can display two fully-scalable and movable, full motion video windows, each supporting standard video, HDTV and high-resolution RGB signals from external AV and computer sources. These units use auto-detect for composite, S-video, component or RGBHV. They support SDTV (NTSC and PAL), EDTV, HDTV and RGB (VGA) up to UXGA (1600 x 1200). Two video inputs provide for connectivity to QuickMedia.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Video Setup Details VIDEO SETUP SCREEN CONTROLS DESCRIPTION QM Audio 1 Detects the presence of QM Audio on channel 1 when selected. QM Audio 2 Detects the presence of QM Audio on channel 2 when selected. Setup Video 1 Displays the VIDEO 1 SETUP MENU. By default, the VIDEO 1 SETUP MENU displays video controls: Brightness, Contrast, Saturation and Hue on the right side of the menu.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface The video menu for RGB controls consists of Preset Controls and Color and Size & Position submenus. Touching the RGB Color button enables controls for Brightness, Contrast, Red, Green, and Blue. Touching the RGB Size & Position button enables Position, Size and Phase controls. VIDEO 1 SETUP RGB (Size and position shown) Refer to the following table for additional VIDEO 1 SETUP details.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Video Setup Details – Video, S-Video, Component and RGB (continued) VIDEO SCREEN CONTROLS Overscan None 3 These controls adjust the amount of video information at the edges of the image. This part of the video picture is usually beyond the display capabilities of the screen. 3 Sets the video screen so there is no overscan. The amount of used screen area is smallest in this configuration.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI Diagnostics Menu The Diagnostics button from the MAIN MENU contains controls for diagnostic tools. The diagnostic tools should only be used under supervision from a Crestron customer service representative during telephone support. The options available from the DIAGNOSTICS MENU are numeric in nature and their interpretation is beyond the scope of this manual. DIAGNOSTICS MENU Rack Ears Assembly The TPS-GTPI interface is designed to be rack mounted.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Hardware Hookup Refer to the following diagrams and complete the video and communications connections as needed in any order. Be sure to connect ground (G) and 24-volt power prior to connecting other cables. NOTE: To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface TPS-G-TPI Hookup VGA OUTPUT: PROGRAMMABLE TO 800 X 600, 1024 X 768 AND 1280 X 768 RESOLUTION 24 VDC POWER HEADPHONES/LINE USB: RESERVED FOR FUTURE APPLICATION Ground QM OUT: QUICKMEDIA VIDEO, KEYCLICK & WAV OUTPUT RS-232: TO COMPUTER OR TOUCHSCREEN/ MOUSE DEVICE LAN: 10BaseT/100BaseTX HIGH SPEED ETHERNET TO LAN NET: TO CONTROL SYSTEM AND OTHER CRESNET DEVICES COMPACT FLASH CARD SLOT AND DUAL PCMCIA CARD SLOTS (PCMCIA not enabled) ® 32 ¥ Isys G
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Programming Software Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron website. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://www.crestron.com/support. First-time users will need to establish a user account. Configuration is easy thanks to Crestron’s Windows®-based programming software.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI • SIMPL Windows version 2.06.16 or later. Requires SIMPL+® Cross Compiler version 1.1 and Device Library update 342. • Crestron Database version 17.2.0 or later. Required by SIMPL Windows and VT Pro-e. • VisionTools Pro-e version 3.4.0.7 or later. Used for graphical touchscreen design. • Crestron Toolbox version 1.0 or later. Used for communication, file transfer, and many other functions (replaces Viewport).
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface SIMPL Windows is Crestron's software for programming Crestron control systems. It provides a well-designed graphical environment with a number of workspaces (i.e., windows) in which a programmer can select, configure, program, test, and monitor a Crestron control system. SIMPL Windows offers drag and drop functionality in a familiar Windows® environment. This section describes a sample SIMPL Windows program that includes a TPS-G-TPI interface.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI C2Net Device, Slot 9 Setting the Net ID in Device Settings Double-click the TPS-G-TPI icon in the upper pane to open the “Device Settings” window. This window displays TPS-G-TPI device information. If necessary, select the Net ID tab to change the Net ID, as shown in the following figure. “Device Settings” Window for the TPS-G-TPI NOTE: This procedure sets the Net ID for the TPS-G-TPI interface in the program only.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Example Program An example program for the TPS-G-TPI is available from the “Example Program” section of the Crestron website (http://www.crestron.com/tools_and_resources/programming_and_integration_resourc es/example_programs.asp). Search for TPS-G-TPI.zip.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI Bit Depth and File Size A bit depth refers to the number of memory bits used to store color data for each pixel in a raster image. A TPS-G-TPI raster image consists of a rectangular grid of picture elements (pixels). Each pixel uses the same amount of memory to store its color data. The amount of memory is called the bit depth of the image. Greater bit depths are required to represent finer gradations of color.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Relationship of Bits to Colors NUMBER OF BITS NUMBER OF COLORS 1 bit Black and White 2 bits 4 Colors 4 bits 16 Colors 8 bits 256 Colors 16 bits 65,536 Colors (Highcolor) 24 bits 16.7 million Colors (Truecolor) 32 bits 16.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI There are two separate issues with multibyte characters – static text on buttons and indirect text on buttons. No Isys touchpanel or interface firmware changes are required in either case. Static text on a button, entered in the standard way in VT Pro-e, always works under Windows 98. Under Windows XP, you must use VT Pro-e 3.0 or later. Indirect text on a button is entered in VT Pro-e and the actual string to be displayed is entered in SIMPL Windows.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface The following sections define how to upload a SIMPL Windows program, VT Pro-e project, or upgrade interface firmware. However, before attempting to upload or upgrade, it is necessary to establish communications between the PC and the device. Establishing Communications When communicating with an interface from a PC, one of three communication methods can be used.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI “Address Book” Window – Serial Setup 3. After setting the correct parameters, click OK to return to the Crestron Toolbox main window. 4. Click Tools | Network Device Tree, or click the network device tree icon to display the devices in the system. Communications are confirmed when the network devices are displayed. Network Device Tree To view a specific device, expand the network device tree by clicking +.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Network Device Tree Sub-Menu -Functions NOTE: Toolbox displays a customized list of functions depending on the type of device with which it is communicating. Direct Serial Communication Crestron devices that have an RS-232 port can be connected directly to a PC. To prepare the interface for direct communication from a PC, refer to the following figure.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface 2. Open Crestron Toolbox. 3. Click the Address Book icon , or select Tools | Manage Address Book to open the Address Book. The Address Book allows you to maintain a list of accessible control systems and network devices. You can establish a session with any or all of the devices in the address book (provided the PC has a valid connection to each Cresnet or Ethernet network). 4.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Toolbox – System Info The Functions menu may now be used to upload a project, update firmware, and reset the network ID. Toolbox Functions Menu – Specific to TPS-G-TPI NOTE: The list of functions depends on the type of device. TCP/IP Communication This section explains how to configure a TPS-G-TPI to communicate over Ethernet using TCP/IP. These procedures assume that the interface has been powered up and connected properly.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Typical Connection Diagram when Uploading a Project or Firmware to the Interface via TCP/IP LAN 1. To establish TCP/IP communications with the interface, a serial connection must be established between the PC and interface. Refer to “Indirect Serial Communication” on page 41 or “Direct Serial Connection” on page 43 for instructions. 2. While connected to the interface, select Functions | Ethernet Addressing.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface pinouts for straight through and crossover RJ-45 cables. Pins 4, 5, 7, and 8 are not used.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI Use the following instructions to create the IP table. 1. Select Functions | IP Table Setup from the Toolbox menu bar. “IP Table” Window 2. If the interface already has an IP table, it is displayed at the top of the window. 3. Click Add Entry to add a new IP table entry or select an existing IP entry from the list and click Modify Entry. Up to 252 entries can be listed on a interfaces IP table.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface “IP Table Entry” Window NOTE: All IP table entries are set as Master and cannot be changed. 6. In the IP Address/Hostname field, enter the static IP address of the control system, or if the control system is DHCP-enabled, its fully qualified domain name. After entering all of the information, click OK to add the device to the IP table. 7. Repeat this procedure for all the control systems that will control the interface. 8.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI Troubleshooting Communications Use the following checklist if communication cannot be established with the control processor. 1. Verify that Ethernet is enabled on the INTERFACE MENU. 2. Verify that you are using the correct cables. As described previously, an RS-232 connection requires a straight-through serial cable. TCP/IP connection requires a CAT5 cable with 8-pin RJ-45 connectors. 3.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Crestron Toolbox – Tools | System Info 4. Click on the Address Book icon and select the desired connection to the control system and click OK. The “System Info” window will update to display the connection information and the Functions menu is populated. 5. Select Functions | SIMPL Program.
G-Series Touchpanel Interface 6. Crestron Isys® TPS-G-TPI Click the Browse button to locate a compiled (.spz) program. “Open” Window 7. Select a file and click Open. When the “SIMPL Program” window re-opens click Send. Uploading a VT Pro-e Project The VT Pro-e file can be uploaded to the interface using VT Pro-e or via the Crestron Toolbox. If uploading to a touchpanel or interface that has an external compact flash slot, Crestron Toolbox should be used.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Crestron Toolbox – Tools | System Info 4. When the “System Info” window appears, and you are connected to the interface and the Functions menu is populated. 5. Select Functions | Project (alternatively, press Alt+P). 6. The “Project” window is used to select the project to be uploaded to the interface. “Project” Window Each time a project is selected using the Browse command, that project is added to the Project File drop-down list.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI NOTE: When loading a compact flash directly from a PC, the VTZ files contain a single timestamp that is assumed to be the local time of the machine on which it is opened. When loading through a panel, Toolbox may see a mismatch of timestamps between some of the project files within the VTZ file and the project files already loaded to the panel, and may re-send these files even if they have not been updated.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface 1. Make sure that “Establishing Communications” that begins on page 41 has been performed. 2. Open Crestron Toolbox. 3. Select Tools | System Info. The Status field on the “System Info” window will display Retrieving Data along with a progress bar. 4. When the Status field becomes Retrieval Complete, open the “Network Device Tree” window (the firmware upgrade function is also available in the SMW Program Tree window). 5.
G-Series Touchpanel Interface Crestron Isys® TPS-G-TPI Locate Firmware in the “Open” Window 8. The “Open” window will be dismissed and the file and path will display in Firmware File dropdown on the “Firmware” window. 9. Click the Send button on the “Firmware” window and the “File Transfer” window will open. “File Transfer” Window 10. The “Firmware” window reopens indicating the new firmware version. Click Close after the interface automatically reboots.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPS-G-TPI Troubleshooting TROUBLE TPS-G-TPI interface does not function. Interface is not responding to Cresnet. No video displayed. TPS-G-TPI does not respond to ping command.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface TPS-G-TPI Troubleshooting (continued) TROUBLE Mouse or attached touchpanel does not work. POSSIBLE CAUSE(S) CORRECTIVE ACTION Incorrect Touch settings. Check Touch settings on INTERFACE MENU. Incorrect Calibration Use Toolbox function Setup Mode to perform calibration. Interface does not communicate with RS-232 devices. Incorrect RS-232 settings. Match communication settings of interface to peripheral device.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Software License Agreement This License Agreement (“Agreement”) is a legal contract between you (either an individual or a single business entity) and Crestron Electronics, Inc. (“Crestron”) for software referenced in this guide, which includes computer software and, as applicable, associated media, printed materials, and “online” or electronic documentation (the “Software”).
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface If You are a business or organization, You agree that upon request from Crestron or its authorized agent, You will within thirty (30) days fully document and certify that use of any and all Software at the time of the request is in conformity with Your valid licenses from Crestron of its authorized agent.
Crestron Isys® TPS-G-TPI G-Series Touchpanel Interface Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. 2.
Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 Tel: 888.CRESTRON Fax: 201.767.7576 www.crestron.com Operations Guide – DOC. 6445 (2014202) 02.06 Specifications subject to change without notice.
