User Guide

Two-Way RF Transceiver Module Crestron
TPS-XTXRF
NOTE: Once configured for Cresnet and RF operation, the function of the
touchpanel is determined by the attachment of the NET/VIDEO cable to the
touchpanel. To use the touchpanel as a Cresnet wired unit, connect the NET/VIDEO
cable to the NET/VIDEO port of the touchpanel. To use the touchpanel as an RF
unit, disconnect the cable from the touchpanel.
NOTE: Touchpanel wake-up from standby mode may take 2-5 seconds. This slight
delay allows the radio transceivers to communicate and enables the program to
update.
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations. If further
assistance is required, please contact a Crestron customer service representative.
NOTE: To minimize system diagnostics and troubleshooting, Crestron recommends
defining the touchpanel as a wired unit in SIMPL Windows, then test functionality
as a wired network device prior to testing the TPS-XTXRF transceiver operations.
This will help in determining whether there is a programming problem, RF setting
conflict or RF interference in the environment.
TPS-XTXRF Troubleshooting
TROUBLE
POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
TPS-XBTP battery
pack has low
charge.
Position the touchpanel onto the
TPS-XDS docking station to charge the
TPS-XBTP battery pack or to "hot swap"
battery pack.
Touchpanel is out
of range.
Position the touchpanel to within
operating range or relocate TPS-RFGWX.
Refer to "Leading Specifications" on page
3 for details.
Touchpanel is set
to wrong RF
Channel.
Refer to the "Setup" section of this guide
to verify that touchpanel RF Channel is
set to match the TPS-RFGWX RF
Channel.
Touchpanel RF ID
does not match the
RF ID of the
SIMPL program.
Verify that the RF ID for the touchpanel
then refer to the "Setup" section of this
guide to set the touchpanel RF ID to
match RF ID in SIMPL program.
Problem with TPS-
RFGWX.
Refer to the "Troubleshooting" section of
the Operations & Installation Guide for the
TPS-RFGWX.
2
Touchpanel(s) does
not communicate
with control system.
1
1 To determine a possible cause, verify that the SIG LED on the TPS-RFGWX illuminates when a
button is pressed on the touchscreen. Illumination indicates a power or range related problem. No
illumination indicates a programming related problem. If there are multiple RF-enabled toucpanels in
the system, each one must be tested separately.
18 • Two-Way RF Transceiver Module: TPS-XTXRF Operations & Installation Guide - DOC. 5844