Use and care instructions www.cristelusa.
COOKWAY POTS AND LIDS Congratulations on your purchase of Cookway by CRISTEL. We know that our patented Detachable Handle cookware will change the way that you cook! If you follow the Use & Care instructions below you will have many satisfying years of service from your Cookway product. Unboxing and First Use: All Cookway items are dishwasher safe (handles, glass covers, glass steamers and vessels), but we recommend that you clean your Cookway items with soap and warm water before using it the first time.
oven. However they are warrantied for use up to 375 degrees Fahrenheit if you leave them in the oven while cooking. When cooking with a smaller pan on a high gas flame or element the detaching button can get hot so we always recommend detaching the handle unless used for flipping contents in a Frying pan. The best precaution is to pull a smaller pan away from direct flame if it is to be left attached to the cooking vessel base. The Cookway Glass Covers can be used in an oven up to 375 degrees Fahrenheit.
This warranty does not cover Damage caused by normal wear and tear, accidents (like dropping a glass lid), misuse, abuse or commercial use. It does not cover scratches from cutlery or other sharp utensils, or stains, discoloration, corrosion or damage from overheating to the interior or the exterior of the pan. Consequential damage is also expressly excluded from this warranty. If your product is damaged in transit you can make a warranty claim for a replacement of the damaged item.
COOKWAY handle Congratulations on your purchase of Cookway by CRISTEL. We know that our patented Detachable Handle cookware will change the way that you cook! Because you can detach the handles they never get hot in the oven. However they are warrantied for use up to 375 degrees Fahrenheit if you leave them in the oven while cooking. Handles are dishwasher safe and can also be cleaned with soap and water. Warranty: Cookway by CRISTEL handles are warranted to you by CRISTEL USA Inc.
We recommend that you use a traceable means to return your damaged handle as CRISTEL USA, Inc. is not responsible for damages or lost or stolen merchandise. Please enclose your return address and a brief note explaining the defect. Turnaround time on a return is typically three weeks after receipt of the item at our warranty center. To check on the status of your replacement you can call CRISTEL USA Customer Service at (770) 979-6255. Please have your Return Authorization number for reference.
Cristel USA Inc. P.O. Box 467906 Atlanta, GA 31146 Ph. (770) 979-6255 www.cristelusa.
