Use and Care Manual

Critter Sitters
1-Year Limited Warranty Program
For a period of one (1) year after purchase, Critter Sitters (“Manufacturer”) will either repair or replace defective components in
accordance with this Limited Warranty. This warranty is between Manufacturer and the original purchaser and is valid only when
accompanied by the original purchaser’s sales receipt showing original date of purchase and location of purchase. Replacements
under this warranty revert back to the date of original purchase for future warranty.
Manufacturer or its authorized dealer can accept or reject warranty claims based on its findings. This warranty applies in normal
residential use only and is not intended for commercial use. Manufacturer can make substitutions as required of materials,
components, and sub-components of comparable value and utility. This warranty is limited to product repair or replacement (to be
determined solely by Manufacturer). Warranty return is limited to only the single affected component.
This warranty covers only manufacturing defects and does not cover normal wear and tear, abuse or misuse, exposure to extreme heat
or cold, abrasion or excessive weight. This product is intended to be used in standard installations only. This warranty is invalid if
the product is not used for intended purpose. Manufacturer disclaims liability for any aspect of installation and any inconvenience
caused by a defective part of a component.
Certain items are not covered by this warranty. These include, but are not limited to the following:
1. Components subjected to abuse, including abuse intended to simulate failure.
2. Damages caused by retailer, shipper or installation crew (such as scratches, dents, tears, chips, etc.).
3. Any part which merely exhibits normal wear yet functions essentially as new, including chips, scratches or stretching of
materials and stitching.
4. Tears, punctures, scratches or any damage caused by improper installation or use.
5. Damage to frames/welds resulting from improper assembly is not covered. General frame rusting is not covered.
6. Fading and/or discoloration of fabrics resulting from exposure to the elements, chemicals, oils, fluids or any other cause are
not covered.
To make a claim, call the toll-free number below. Please have available a copy of the original sales receipt along with a brief
description of the problem. Please also provide your email address and daytime telephone or cell phone #. All items may be
charged actual freight costs plus $15 for handling. Repairs or replacement will be made at the Manufacturer’s option. Sales and use
taxes, plus shipping and handling charges are the responsibility of the consumer.
THIS IS THE ENTIRE EXCLUSIVE EXPRESS LIMITED LIABILITY. THE MANUFACTURER NEITHER MAKES NOR IS RESPONSIBLE FOR ANY OTHER
WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THOSE OF RETAILING DEALERS. THIS EXCLUSIVE REMEDY IS LIMITED TO RECEIPT OF A CREDIT
IN CONNECTION WITH THE REPAIR OR REPLACEMENT OF ANY PRODUCT OR COMPONENT DEEMED TO BE DEFECTIVE UNDER THE TERMS AND
CONDITIONS AS STATED IN THIS WARRANTY. NEITHER CRITTER SITTER PRODUCTS, THE PRODUCT MANUFACTURER NOR ITS AGENTS SHALL BE LIABLE
IN ANY CASE FOR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF
ANY BREACH OF THIS WARRANTY OR NEGLIGENCE EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT AS OTHERWISE
MAY BE REQUIRED BY LAW, THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OTHER THAN THE WARRANTY DESCRIBED HEREIN, AND ALL
OTHER WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY
DISCLAIMED.
Contact Warranty Services at
1-888-840-4557 or
[e-mail]