Use and Care Manual

-42- -43-
TROUBLESHOOTING
Subject Question Solution
Power My Cooker will not
turn on.
Make sure outlet is functioning properly.
Check that the Cooker is plugged in.
Call Customer Service at
1-800-323-9519.
Doneness of
food
My food was
undercooked.
Make sure you selected the proper cooking
setting.
Make sure the Pressure Lid is properly placed
and locked, and that the Steam Release Valve
is in “Seal” position.
Check the recipe to see that the proper
pressure, temperature, and time selection
were made.
Be sure the power was not interrupted.
Make sure the Cooking Pot has enough liquid
to create desired steam and build pressure.
Minimum of 8oz of liquid should be used
when pressure cooking. Never fill over the
“MAX” line.
My food was
overcooked.
Check that the proper pressure, temperature,
and time were selected.
Programming Can I set a time for
the Brown/Sear or
Sauté programs?
Because sautéing and searing are functions
that generally require your full attention this
may not be necessary. However, if desired a
time can be selected.
TROUBLESHOOTING (CONT.)
Subject Question Solution
Can I change
the cooking
function, time
or temperature
once the food is
cooking?
Yes, to change the cooking function, press
START/STOP and select a new cooking
function. Change the time and temperature
as required for the food. Press START/STOP
again. The time and temperature can be
changed at any time.
NOTE: The Cooker will not switch into any
other function when the Crisping Lid is on the
Cooker.
Cooking Can the Cooking
Pot and Pressure
Lid be used on
top of the stove
or in the oven?
The Cooking Pot and Lids are not oven safe.
None of them can be used on the stove or in
the oven.
I stopped the
cooking process
and changed
pressure settings,
and now the
Cooker is
preheating again.
If a cooking cycle is stopped and a new one is
started, the Cooker may display “HEAt” until
the new pressure is achieved.
Steam Steam is leaking
out of the
Cooker.
• It is normal for a small amount of steam to
come out of the Bobber Valve before the
Cooker is pressurized.
• If steam is coming out from the perimeter
of the Pressure Lid, the Pressure Lid has not
been closed and locked completely.
Pressure Lid I am having
trouble removing
the Pressure Lid.
There is a safety feature to keep the Pressure
Lid from being removed while the Cooker
is under pressure. Please make sure to de-
pressurize the unit by rotating the Steam
Release Valve into the “Release” position.
Refer to Releasing Pressure section for further
instructions (pages 20-21).