Warranty

ManualsBrandsCrock-Pot ManualsAppliancesExpress Programmable Multi-Cooker Stainless Steel

Express Crock Multi-Cooker

Owner’s Guide

Read and Keep These Instructions

www.crockpot.com

Printed in China 193013 Rev B

Express Crock Multi-Cooker_17EM2 CSH-SL0717-CRP52224

SERVICE INSTRUCTIONS

1. This Multi-Cooker has no user serviceable parts. Do NOT attempt to repair or adjust any electrical or mechanical

functions on this Multi-Cooker. Doing so may cause injuries and void the warranty. Any servicing beyond that described

in the CARE AND CLEANING section should be performed by an Authorized Service Representative only. See Warranty

Section.

2. If you need to exchange the Multi-Cooker, please return it in its original carton, with a sales receipt, to the store where

you purchased it. If you are returning the Multi-Cooker more than 30 days after the date of purchase, please see the

enclosed Warranty.

3. If you have any questions or comments regarding this Multi-Cooker’s operation or believe any repair is necessary, please

call our Consumer Service Department at 1-800-323-9519 or visit our website at www.crockpot.com.

1 YEAR LIMITED WARRANTY

Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada)

Limited, doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of one year from

the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair or

replace this product or any component of the product found to be defective during the warranty period. Replacement

will be made with a new or remanufactured product or component. If the product is no longer available, replacement

may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT attempt to repair

or adjust any electrical or mechanical functions on this product. Doing so will void this warranty. This warranty is valid

for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales

receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service centers, or retail stores selling

JCS products do not have the right to alter, modify or any way change the terms and conditions of this warranty.

This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or

misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly,

repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not

cover: Acts of God, such as fire, flood, hurricanes and tornadoes.

What are the limits on JCS’s Liability?

JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or

statutory warranty or condition. Except to the extent prohibited by applicable law, any implied warranty or condition

of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty. JCS

disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise. JCS shall not be

liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use the product

including incidental, special, consequential or similar damages or loss of profits, or for any breach of contract,

fundamental or otherwise, or for any claim brought against purchaser by any other party. Some provinces, states or

jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how

long an implied warranty lasts, so the above limitations or exclusion may not apply to you. This warranty gives you

specific legal rights, and you may also have other rights that vary from province to province, state to state or

jurisdiction to jurisdiction.

How to Obtain Warranty Service

In the U.S.A.

If you have any questions regarding this warranty or would like to obtain warranty service, please call 1-800-323-9519

and a convenient service center address will be provided to you.

In Canada

If you have any questions regarding this warranty or would like to obtain warranty service, please call 1-800-323-9519

and a convenient service center address will be provided to you.

In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions located at

2381 Executive Center Drive, Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation

(Canada) Limited, doing business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton, Ontario L6Y

0M1. If you have any other problem or claim in connection with this product, please call our Consumer Service Department.

PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.

To register your product, please visit us online at www.crockpot.com.

Sunbeam Products, Inc. doing business as Jarden Consumer Solutions, Boca Raton, Florida 33431. Sunbeam Products,

Inc. is a subsidiary of Newell Brands Inc. (NYSE: NWL).

Summary of content (20 pages)

PAGE 1
SERVICE INSTRUCTIONS 1. This Multi-Cooker has no user serviceable parts. Do NOT attempt to repair or adjust any electrical or mechanical functions on this Multi-Cooker. Doing so may cause injuries and void the warranty. Any servicing beyond that described in the CARE AND CLEANING section should be performed by an Authorized Service Representative only. See Warranty Section. 2.
PAGE 2
IMPORTANT SAFEGUARDS When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons including the following: 1. Read all instructions before using this product. 2. This appliance cooks under pressure when using pressure cooking functions. Improper use may result in scalding injury. Make certain unit is properly closed before operating. See Operating Instructions. 3. This appliance generates heat during use.
PAGE 3
19. Close supervision is necessary when any appliance is used near children. Children should not play with the appliance. 20. Always plug Power Cord fully into Multi-Cooker first, then plug cord into the wall outlet. 21. Unplug from outlet when not in use, before putting on or taking off parts and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning. To disconnect, ensure that the Multi-Cooker is OFF, then unplug Power Cord from outlet.
PAGE 4
NORTH AMERICAN MODELS WITH POLARIZED PLUGS: POLARIZED PLUG This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way. If the plug fits loosely into the AC outlet or if the AC outlet feels warm do not use that outlet.
PAGE 5
CROCK-POT® EXPRESS CROCK MULTI-COOKER COMPONENTS CONTROL PANEL Display Screen Time Selection Buttons HOW TO USE YOUR EXPRESS CROCK MULTI-COOKER Getting started: Remove all packaging, paper, and cardboard (including any located between the Cooking Pot and Heating Base). Read and save the literature and be sure to read the service and warranty information. Visit the Crock-Pot® website at www.crockpot.com for additional information, hints, tips and recipes or call 1-800-323-9519.
PAGE 6
GETTING TO KNOW YOUR EXPRESS CROCK 1. Remove the Lid by turning clockwise to unlock, aligning with . Remove the Sealing Gasket from the Lid and wash the gasket and the Lid in warm soapy water. Dry the Sealing Gasket and Lid thoroughly before reattaching the Sealing Gasket to the Lid. Ensure the Sealing Gasket is smoothly and securely in place in the gasket holder. If the Sealing Gasket is not in the correct position the Lid will not be able to form a seal and will not be able to gain pressure. 2.
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GETTING STARTED (NOTE: The Multi-Cooker beeps as each button is pressed.) 1. Add desired ingredients to Cooking Pot. Place Lid on top of Multi-Cooker and align with . To lock, twist counterclockwise, aligning with . 2. Plug provided Power Cord into the Power Cord Port of the Multi-Cooker. 3. Plug other end of the Power Cord into a wall power outlet. 4. Select the cooking function you would like to use. 5. The START/STOP button and the time on the screen will flash. 6.
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HOW TO USE THE TIME DELAY (CONT.) COOKING POT MARKINGS 4. Press START/STOP button to begin the delay feature. The timer and DELAY TIMER button will stop flashing, while the START/STOP button will continue flashing. This will indicate that the Multi-Cooker has been set on the DELAY TIMER setting. The Display Screen will countdown the delay time until 0:00 is reached. When 0:00 is reached, the DELAY TIMER light will turn off and the START/STOP light will stop flashing to show that time delay has finished.
PAGE 9
PRESSURE COOKING Pressure cooking is an ideal way to create quick, flavorful meals. Pressure cooking is a method of cooking food in liquid (water, stock, wine, etc.) in a sealed Cooking Pot. The sealed Multi-Cooker retains steam and builds pressure, raising the temperature of the liquid inside the pot above boiling point. The increased temperature of the liquid and the steam results in reduced cooking times. HIGH Pressure Setting is 6.5 - 10 PSI (45 - 70 kPa). It is suitable for a wide range of foods.
PAGE 10
USING THE PRESSURE COOKER FUNCTIONS (CONT.) TIP: 1. The pressure cooking settings are in the Cooking Guide table on page 22. 2. If the lid is not shut correctly or if the Steam Release Valve is not in the “Seal” position, the Multi-Cooker cannot gain pressure and an ERROR message will appear in the Display Screen. Ensure that the Sealing Gasket is placed evenly in the lid. See the ERROR CODES chart on page 36. 3. It is common for some steam to release through the Bobber Valve during the cooking cycle.
PAGE 11
SLOW COOKING LOW Setting: This is suitable for simmering and slow cooking. Recommended cooking times in LOW are from 6 to 8 hours. HIGH Setting: This is for faster cooking. Recommended cooking times in HIGH are from 2 to 4 hours. KEEP WARM Setting: When cooking time is completed, the Multi-Cooker automatically switches to the KEEP WARM setting to prevent overcooking and to keep your cooked food warm until serving - perfect for busy families, those on the run and those who need flexible meal times.
PAGE 12
COOKING GUIDE STEAMING Cooking Function Default Setting Pressure Adjustments Temperature Adjustments Cook Time Range SLOW COOK High temp / 4 hours N/A Low-High 30 minutes – 20 hours STEAM High pressure / 10 minutes Low-High N/A 3 minutes – 1 hour BROWN/ SAUTÉ High temp / 30 minutes N/A Low-High 5 minutes – 30 minutes KEEP WARM Warm temp / 4 hours N/A Warm 30 minutes – 4 hours MEAT/STEW High pressure / 35 minutes Low-High N/A 15 minutes – 2 hours BEANS/CHILI High pressure / 2
PAGE 13
USING THE STEAM FUNCTION (CONT.) 5. Press the STEAM button and adjust the time and pressure as needed. Note: See the Cooking Guide on page 22 to find the possible time and pressure adjustments. 6. Once you have made the desired adjustments, if any, press START/STOP. 7. The Multi-Cooker needs to gain pressure before pressure cooking can begin. When the Multi-Cooker is gaining pressure, “HEAt” will appear on the Display Screen and the time will not count down.
PAGE 14
USING THE BROWN/SAUTÉ FUNCTION RICE COOKING This setting does not cook under pressure. It works similarly to standard cooking, requiring dry heat, and therefore does not need the Lid. Do not use the Lid with this function. Place the Multi-Cooker on a flat, level surface. Place Cooking Pot inside Heating Base. Plug the MultiCooker into a wall outlet. The Multi-Cooker will beep, and the Display Screen will illuminate with four dashes (- - - -). 1.
PAGE 15
USING THE RICE/RISOTTO FUNCTION (CONT.) 5. Place the Lid on and lock by rotating counterclockwise to the LOCKED position. 6. Using the finger tab, flick the Steam Release Valve to the “Seal” position. 7. Press the RICE/RISOTTO button and adjust the time and pressure as needed. Note: See the Cooking Guide on page 22 to find the possible time and pressure adjustments. 8. Once you have made the desired adjustments, if any, press START/STOP. 9.
PAGE 16
CARE AND CLEANING Cleaning should only be carried out when the the Express Crock is cool and unplugged. Allow the Multi-Cooker to completely cool before cleaning. Do not use the removable Cooking Pot on the stovetop, inside a microwave oven or inside an oven. Use the pot only inside the Express Crock Heating Base. Wash the Sealing Gasket and Lid by hand in warm, soapy water. Dry all parts thoroughly.
PAGE 17
CARE AND CLEANING (CONT.) Lid and Sealing Gasket Always examine the gasket before each use. The silicon Sealing Gasket on the inside of your Multi-Cooker Lid may deteriorate over time. Remove Sealing Gasket for cleaning as needed. Hand clean using warm, soapy water, dry thoroughly, and replace Sealing Gasket in Lid before use. Leave the Lid upturned for storage, as this will also extend the life of the gasket. Sealing Gasket may need to be replaced every 1 – 2 years depending on regular use.
PAGE 18
TROUBLESHOOTING Subject Power Question My Multi-Cooker will not turn on TROUBLESHOOTING (CONT.) Solution Subject Make sure outlet is functioning properly Check that the Multi-Cooker is plugged in Call Customer Service at 1-800-323-9519 Doneness of food My food was undercooked Make sure you selected the proper cooking setting Cooking Make sure the Lid is properly placed and locked, and that Steam Release Valve in “Seal” (closed) position.
PAGE 19
ERROR CODES Error Solution “CLOSE LID” blinking light Ensure that the Lid is closed completely and in the LOCKED position, aligning with . Display “E1” The Multi-Cooker will stop the cooking cycle. Unplug Multi-Cooker and contact service center. Display “E2” The Multi-Cooker will stop the cooking cycle. Unplug Multi-Cooker and contact service center. Display “E3” The Multi-Cooker will stop the cooking cycle. Unplug Multi-Cooker, and allow to cool down completely.
PAGE 20
HINTS AND TIPS FOR SLOW COOKING • If you are slow cooking, you can use the BROWN/SAUTÉ function first, which allows you to sear meats and vegetables at the beginning but also allows you to thicken sauces and make gravies at the end. Browning meat prior to slow cooking not only gives your food great color, but it also seals in the juices and flavors and keeps the meat tender. • To thicken a casserole at the end of cooking, use the BROWN/SAUTÉ function and stir a small amount of corn flour with water.