Owner's Manual

27
BEFORE YOU CALL
PROBLEM CAUSE CORRECTION
DISPENSER (Ice & Water)
Dispenser will not dis-
pense water.
• Dispenser lock out is engaged.
• Household water line valve is
not open.
• Freezer door is not closed.
• Water filter is clogged.
• Water filter is not seated prop-
erly.
• Press and hold control lock for three (3) seconds.
• Open household water line valve. See PROBLEM column
ICE MAKER IS NOT MAKING ANY ICE.
• Ensure that freezer door is closed.
• Replace filter cartridge. Remove protective caps and push the
filter firmly so you hear it lock solidly into position.
• Remove and reinstall the water filter. Push the filter firmly so
you hear it lock solidly into position.
Water has an odd taste
and/or odor.
• Water has not been dispensed
for an extended period of time.
• Unit not properly connected to
cold water line.
• Tubing used in the household
water supply and installation
may affect water taste and odor.
• Water has a high mineral content.
• Draw and discard 10-12 glasses of water to freshen the sup-
ply.
• Connect unit to cold water line that supplies water to the
kitchen faucet.
• For best results, use copper tubing for water connections.
• Contact water treatment plant for help.
Water pressure is ex-
tremely low.
• Cut-off and cut-on pressures
are too low (well systems only).
• Reverse osmosis system is in
regenerative phase.
• Have someone turn up the cut-off and cut-on pressure on the
water pump system (well systems only).
• It is normal for a reverse osmosis system to be below 20 psi
during the regenerative phase.
Water is not cold
enough
• As warmer tap water goes
through the filter and enters the
water tank the chilled water is
pushed through to the dis-
penser. Once the chilled water
is used up it will take sev-
eral hours to bring the freshly
replaced water to a cooler
temperature
• Add ice to cup or container before dispensing water
ODORS IN REFRIGERATOR
Interior is dirty.
• Interior needs to be cleaned.
• Food with strong odors is in
refrigerator.
• See Care & Cleaning Chart in Care & Cleaning section.
• Cover food tightly.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.
• Door was closed too hard, caus-
ing other door to open slightly.
• Refrigerator is not level. It
rocksontheoorwhenmoved
slightly.
• Refrigerator is touching a wall
or cabinet.
• Close both doors gently.
• Ensureoorislevelandsolid,andcanadequatelysupport
the refrigerator. Contact a carpenter to correct a sagging or
slopingoor.
• Ensureoorislevelandsolid,andcanadequatelysupport
the refrigerator. Contact a carpenter to correct a sagging or
slopingoor.
Drawers are difficult to
move.
• Food is touching shelf on top of
drawer.
• Track that drawers slide on is
dirty.
• Keeplessfoodindrawer.
• Clean drawer, rollers, and track. See Care & Cleaning Chart
in Care & Cleaning section.
LIGHT BULB IS NOT ON
Light bulb is not on.
• Light bulb is burned out.
• No electric current is reaching
refrigerator.
• See REPLACING LIGHT BULBS in Care & Cleaning sec-
tion.
• See PROBLEM column RUNNING OF REFRIGERATOR.
IF YOU HEAR (electronic models only)
5 beeps
• A door has been left open for 5
minutes or more.
• These beeps will repeat once every minute until the door has
been closed. This is normal for the “Door Ajar” alarm.
3 beeps
• The refrigerator has experi-
enced a loss of power or a low
voltage condition.
• This is normal when “Power-On-Reset” is activated.