User's Manual
11
The water dispenser will not operate properly
■ Freezer door closed completely? Close the door firmly. If it 
does not close completely, see “The doors will not close 
completely.”
■ Refrigerator connected to a water supply and the supply 
shutoff valve turned on? Connect refrigerator to water 
supply and turn water shutoff valve fully open.
■ Is the water pressure at least 30 psi (207 kPa)? The water 
pressure to the home determines the flow from the dispenser. 
See “Water Supply Requirements.” 
■ Kink in the home water source line? Straighten the water 
source line. 
■ New installation? Flush and fill the water system.
■ Water filter installed on the refrigerator? The filter may be 
clogged or incorrectly installed.
■ Is a reverse osmosis water filtration system connected to 
your cold water supply? See “Water Supply Requirements” 
in either the Installation Instructions or the Use & Care Guide. 
 Water is leaking from the dispenser
NOTE: One or two drops of water after dispensing is normal. 
■ Glass not being held under the dispenser long enough? 
Hold the glass under the dispenser 2 to 3 seconds after 
releasing the dispenser lever. 
■ New installation? Flush the water system. See “Water and 
Ice Dispensers.”
■ Recently changed water filter? Flush the water system. See 
“Water and Ice Dispensers.”
The dispenser water is not cool enough
NOTE: Water from the dispenser is chilled to only 50°F (10°C).
■ New installation? Allow 24 hours after installation for the 
water supply to cool completely.
■ Recently dispensed large amount of water? Allow 24 hours 
for water supply to cool completely.
■ Water not been recently dispensed? The first glass of water 
may not be cool. Discard the first glass of water.
■ Refrigerator connected to a cold water pipe? Make sure 
the refrigerator is connected to a cold water pipe. See “Water 
Supply Requirements.”
WATER FILTER 
CERTIFICATIONS










