User's Manual

Technical Support 6-1
6
Chapter 0Customer Care and
Contact Information
THIS CHAPTER CONTAINS TECHNICAL SUPPORT INFORMATION FOR THE PRODUCT
AND CONTACT INFORMATION FOR THE COMPANY.
Technical Support
The Technical Support department is available for the
D
SCAN AUTHENTICATOR CF.
E-mail
Cross Match Customer Care offers free technical hardware support on-line during
the warranty period, in the order that the requests are received.
If the warranty has expired, contact Technical Support by telephone or facsimile.
Telephone and facsimile
Customer Care is available at the following telephone numbers:
Table 6.1 The Technical Support department addresses
North America and South America
Europe, Africa, Asia and Australia
[e-mail] [e-mail]
Table 6.2 The Technical Support department numbers
North America and South America Europe, Africa, Asia and Australia
Monday- Friday 8 am to 5:30 pm EST Monday- Friday 8 am to 4 pm CET
Customer Care
Tel: [phone] (Toll Free)
Tel: [phone] (International)
Fax: [phone]
Customer Service
Tel: [phone]
Fax: [phone]