User's Manual

7-3
In the event you decide not to have a unit repaired or replaced after receiving a repair estimate, there
will be a one hour labor charge at the prevailing hourly rate for evaluation plus return freight charges.
At your request, Cross Match will, for a premium, ship a refurbished unit to you in exchange for the
failed unit. Cross Match will contact you with a price for the exchange after receipt of the failed unit.
The shipment will be made when Cross Match receives a Purchase Order or credit card number from
you. You will pay return freight charges, which will be added to the invoice, for the exchange unit.
The original returned Product will become the property of Cross Match and will not be returned to
you. The refurbished unit will retain the remaining warranty term of the original returned Product.
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