User's Manual

vi D SCAN
®
AUTHENTICATOR User Manual v1.0
The options page .................................................................................................................... 3-10
Global result settings .........................................................................................................3-10
Workflow settings ..............................................................................................................3-10
Barcodes to read ...............................................................................................................3-11
Glare reduction mode settings .......................................................................................... 3-11
Extended length read mode .............................................................................................. 3-11
Use flex detection .............................................................................................................. 3-11
Maintenance
Cleaning ......................................................................................................................................... 4-1
Clean the document support area ........................................................................................... 4-1
Clean the case .......................................................................................................................... 4-1
D SCAN AUTHENTICATOR specifications ................................................................................... 4-2
Supplies ......................................................................................................................................... 4-2
Problems and Corrections
The Authenticator does not work ............................................................................................ 5-1
Authenticator disconnected during operation ........................................................................ 5-1
Initialization failed ..................................................................................................................... 5-1
Dark image sections ................................................................................................................. 5-2
Visualization and processing speed too slow ......................................................................... 5-2
Creating a problem report ........................................................................................................ 5-2
Customer Care and Contact Information
Technical Support ......................................................................................................................... 6-1
E-mail ........................................................................................................................................ 6-1
Telephone and facsimile ..................................................................................................... 6-1
Return and repair of the D SCAN AUTHENTICATOR ............................................................. 6-2
Delivery costs ................................................................................................................................ 6-2
The product is in the warranty period ................................................................................. 6-2
Customers inside the EU ................................................................................................ 6-2
The product is not in the warranty period .......................................................................... 6-2
Contact information ...................................................................................................................... 6-2
Corporate Headquarters ..................................................................................................... 6-2
Corporate Web Page ...................................................................................................... 6-3
Product Warranty
Limited Warranty ........................................................................................................................... 7-1
Repair or Replacement ............................................................................................................ 7-1
Limitations ................................................................................................................................ 7-1
Out-of-Warranty Repairs .......................................................................................................... 7-2
Index
Introduction 1
Appropriate Operation 1
Who should read this book 1
How this book is arranged 1
Standards 1
FCC statement 2
Information to the user 2