User Manual

MPR/MIB User’s Manual
Wireless Sensor Networks
Doc. # 7430-0021-06 Rev. A Page 50
16.3.3 Identification and Protection
If the equipment is to be shipped to Crossbow for service or repair, please attach a tag TO THE
EQUIPMENT, as well as the shipping container(s), identifying the owner. Also indicate the
service or repair required, the problems encountered, and other information considered valuable
to the service facility such as the list of information provided to request the RMA number.
Place the equipment in the original shipping container(s), making sure there is adequate packing
around all sides of the equipment. If the original shipping containers were discarded, use heavy
boxes with adequate padding and protection.
16.3.4 Sealing the Container
Seal the shipping container(s) with heavy tape or metal bands strong enough to handle the weight
of the equipment and the container.
16.3.5 Marking
Please write the words, “FRAGILE, DELICATE INSTRUMENT” in several places on the
outside of the shipping container(s). In all correspondence, please refer to the equipment by the
model number, the serial number, and the RMA number.
16.3.6 Return Shipping Address
Use the following address for all returned products:
Crossbow Technology, Inc.
41 Daggett Drive
San Jose, CA 95134
Attn: RMA Number (XXXXXX)
16.4 Warranty
The Crossbow product warranty is one year from date of shipment.