Owners Manual

Page 58 of 66
Limited Six-Year Warranty: The Radiants, Manifolds and Gas valves are warranted to be free
from defects in material and workmanship when subjected to normal domestic use and
maintenance for six (6) years from the original date of purchase. Failure to perform required
maintenance will void this warranty.
Limited One-Year Warranty: For a period of one (1) year from the original date of purchase,
Crown Verity will replace, or repair parts found to be defective at no cost to the original
purchaser. This includes the cost of shipping replacement parts and, where necessary, service
labor at prevailing local rates by a Crown Verity authorized service person. Service will be
provided during normal business hours and must be authorized in advance by Crown Verity.
All non-grill components, such as modular and built-in cabinetry, fall under the Limited One Year
Warranty.
WARRANTY LIMITATIONS
The Crown Verity warranty does not apply to damages caused by:
• Negligence.
• Installation or start-up, damages or problems caused by improper installation or use.
• Unauthorized repair by anyone other than a Factory Authorized Service Agent.
• Erratic voltages or gas supply.
• Air and Gas adjustment.
• Damage caused by nature.
• Ordinary wear and tear.
• Display models are sold “as is”. If you have purchased a display model, please be
advised that it is sold “as is” and that it is subject to the following warranty exclusions:
any exterior or cosmetic damage is non-warrantable; any missing components will be
replaced at consumer’s expense; major handling damage to manifold, valve and ignition
system will be serviced at consumer’s expense; all other warranties will remain in effect.
• The equipment is properly installed per Crown Verity’s Operator’s Manual and by a
qualified professional installer, including all start-up checks.
• The cost of a service call to diagnose complaint.
• Modification to Crown Verity product will void related warranties.