Specifications

Page 51
CE-Series
Amps with an Attitude!
Page 50
CE-Series
Amps with an Attitude!
Reference Manual
Reference Manual
Send copies of the shipping receipts to Crown to receive reim-
bursement.
Your repaired unit will be returned via UPS ground. Please con-
tact us if other arrangements are required.
Factory Service Shipping Instructions:
1 When sending a Crown product to the factory for service,
be sure to fill out the service information form found in the
back of this manual and enclose it inside your unit’s ship-
ping pack. Do
not send the service information form
separately.
2 To ensure the safe transportation of your unit to the fac-
tory, ship it in an original factory packing container. If you
don’t have one, call or write Crown’s Parts Department.
Do not use loose, small size packing materials.
3Do
not ship the unit in any kind of cabinet or rack (wood or
metal). Ignoring this warning may result in extensive dam-
age to the unit and the cabinet. Accessories are not
needed—do not send cables and other hardware. Do not
send this instruction manual, if we forget what we said, we
have duplicates!
If you have any questions, please call or write the Crown Tech-
nical Support Group.
Crown Customer Service
Technical Support / Factory Service
Plant 2 SW, 1718 W. Mishawaka Rd., Elkhart,
Indiana 46517 U.S.A.
Telephone:
219-294-8200
800-342-6939 (North America,
Puerto Rico, and Virgin Islands only)
Facsimile:
219-294-8301 (Technical Support)
219-294-8124 (Factory Service)
Internet:
http://www.crownaudio.com
Always use the
original factory
packing to
transport
the unit.
8 Service
Your amplifier should only be serviced by a fully trained techni-
cian at an authorized service center.
CAUTION: To prevent electric shock, do not remove covers.
No user serviceable parts inside. Refer servicing to a quali-
fied technician.
Worldwide Service
Service may be obtained from an authorized service center.
(Contact your local Crown/Amcron representative or our office
for a list of authorized service centers.) To obtain service, sim-
ply present the bill of sale as proof of purchase along with the
defective unit to an authorized service center. They will handle
the necessary paperwork and repair.
Remember to transport your unit in the original factory pack-
ing!
North American Service
Service may be obtained in one of two ways: from an autho-
rized service center or from the factory. You may choose either.
It is important that you have your copy of the bill of sale as your
proof of purchase.
Service at a North American Service Center
This method usually saves the most time and effort. Simply
present your bill of sale along with the defective unit to an au-
thorized service center to obtain service. They will handle the
necessary paperwork and repair. Remember to transport the
unit in the original factory packing. A list of authorized service
centers in your area can be obtained from our Technical Sup-
port Group.
Factory Service
To obtain factory service, fill out the service information page
found in the back of this manual and send it along with your
proof of purchase and the defective unit to the Crown factory.
For warranty service, we will pay for ground shipping both
ways in the United States. Contact Crown Factory Service or
Technical Support to obtain prepaid shipping labels prior to
sending the unit. Or, if you prefer, you may prepay the cost of
shipping, and Crown will reimburse you.