Use and Care Manual

Crystal Quest
®
warrants your Crystal Quest
®
Point of Use Bottleless Water Coolers for one year from the date of purchase against
all defects in materials and workmanship when used in compliance with the manual. This warranty does not include replacement
cartridges unless defective upon receipt. Crystal Quest
®
disclaims all implied warranties including, without limitation, warranties of
merchantabilityandtnessforaparticularpurpose.Ifforanyreason the product proves to be defective within one year from the date
ofpurchase,pleasecallforassistance.Thiswarrantygivesyouspecic legal rights and you may have other legal rights which vary from state
to state. Crystal Quest
®
assumes no responsibility for incidental or con- sequentialdamages,fordamagesarisingoutofmisuseoftheproduct,or
the use of any unauthorized attachment. Some states do not allow the exclu- sionorlimitationofimpliedwarrantiesorincidentalorconsequentialdamages;
therefore,theabovelimitationsorexclusionsmaynotapplytoyou.Shouldserviceberequiredduringorafterthewarrantyperiodorshouldyouhaveanyquestionsregardinghowtouse
your Crystal Quest
®
PointofUseBottlelessWaterCoolers,pleasecontactourTechnicalSupportDepartmentat[e-mail],MondaythroughFriday,9AMto5PMEastern
Time.
I MPORTANTNOTICE:
The unit was inspected and properly packaged before leaving Crystal Quest•
®
facilities and was free of any damage.
Upon delivery, • immediately inspect the carton and product/s for evidence of rough handling and concealed damages. Report any damage to the carrier (company which delivers the
product/stocustomer),andledamageclaimswiththecarrierimmediately.
Remove the carton, top packaging tray, and shipping bag from the system. Then remove the unit from the bottom Styrofoam•
®
and carton tray. Make sure to inspect the system
further, ensuring that:
a) there are no marks or physical damage to the system.
b) all accessories are present.
c) the hot tank switch is in the OFF position.
Allpackagesareinsured.Shoulddamagedmerchandisearrivetoyou,youmusttakethefollowingstepsandleaclaimwiththecarriertoavoidclaimdelaysordenial.Purchaseris•
responsibleforlingaclaimwiththecarrierdirectly.
Ifproductwasdamagedduringshipment,keeptheoriginalshippingcartons,packagingmaterials,andcontent;contactthecarrierandrequesttheypickupandreturntoCrystal•
Quest
®
forreplacement.Also,leaclaimwiththecarrierimmediately.Itisvitalthatyouinspectthemerchandiseuponarrivalandreportthedamagetothecarriertoavoiddenialor
delayofclaim.Allclaimsforshippingdamagesmustbemadewithinvebusinessdaysfromdelivery.
If the merchandise was dropped off at your location (this is determined by seeing that the tracking information has a “delivered” status), Crystal Quest•
®
cannot be held liable or
responsible for lost, stolen, or damaged goods.
Crystal Quest•
®
cannot be held responsible or liable for damage to your property occurring during delivery by delivery company.
NOTE: Make sure the product has been standing in an upright position for 24 hours prior to installation.
GENERALPROVISIONSANDEXCLUSIONS
This warranty applies only within the continental limits of the United States of America and Canada.•
ThiswarrantydoesnotapplyifserviceofthesealedrefrigerationsystemorcoldsystemorpartsfurnishedasoriginalequipmentbyCrystalQuest•
®
is not obtained from approved
service center or the factory.
This warranty does not apply to any water components that become inoperative due to limiting conditions.•
This warranty does not apply to any water cooler or components that become inoperable because of a failure to satisfy standards or regulations adopted by any government or •
agencythereofsubsequenttothedateofshipment.
This warranty does not cover performance, failure, or damage of any part resulting from external cause such as alteration, abuse, misuse, misapplication, corrosion, or act of God.•
WARNING
ThewarrantyandtheCElistingforthismachineareautomaticallyvoidedifthismachineismodiedorcombinedwithanyothermachineordevice.Alterationormodicationofthis
machinemaycauseseriousoodingand/orhazardouselectricalshockorre.
Exceptassetforthherein,theManufacturermakesnootherwarranty,guarantee,oragreementexpressed,impliedorstatutory,includingimpliedwarrantyofmerchantabilityortnessfora
particular purpose.
The foregoing is in lieu of all other agreements expressed, implied or statutory and all obligations or liabilities of the Manufacturer. The Manufacturer does not assume or authorize any
persontoassumeanyobligationsofliabilityinconnectionwiththisproduct.InnoeventwillManufacturerbeliableforspecialorconsequentialdamagesorforanydelayinthe
performance of this agreement due to causes beyond their control.
FILTERANDR/OMEMBRANE/LIMITEDWARRANTY/FILTERWARRANTY
Subject to conditions and limitations described below, Crystal Quest
®
warrantsthelterstobefreefromdefectsinmaterialandworkmanshipundernormalusewithintheoperating
specicationsinthe“InstallationandOperationGuide.”
R/OMEMBRANEWARRANTY
Membranes carry a twelve-month prorated warranty as follows: Credit 1/12th of the replacement cost for each unused month the system is installed and maintained to factory instructions
andtheunitisoperatedwithinthespecicationslistedinthelter“InstallationandOperationGuide.”
Filters/cartridges/membranes under warranty will be repaired or replaced and returned upon inspection by Crystal Quest
®
.
CONDITIONSOFFILTERWARRANTY
Theabovewarrantywillnotapplytothelters,cartridges,orR/Omembranesthataredamagedbecauseofneglect,misuse,alteration,accident,andmisapplication,fouling,and/orscaling
ofmembranebyminerals,bacteriaattack,sediment,ordamagecausedbyre,actofGod,freezing,orhotwater.Ifthelters/cartridges/membranesis/arealteredbyanyoneotherthan
Crystal Quest
®
, the warranty is voided. Crystal Quest
®
assumesnowarrantyliabilityinconnectionwiththereverseosmosisorltersystemotherthanspeciedherein.CrystalQuest
®
will
notbeliableforanyconsequentialdamagesofanykindornatureofCrystalQuest
®
products.
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