Thank you for purchasing our product. Crystal Vision Technology is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: CVT9604E CVT9608E For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.cvtus.
your enjoyment and proper use of the product and accessory equipment. Please read them carefully before operating and using your product. General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water-dampened cloth for cleaning. 3. Do not use this product in humid or wet places. 4. Keep enough space around the product for ventilation.
8. 9. 10. 11. 12. 13. 14. 15. 16. 17. the product. Surge Protectors: It is highly recommended that the product be connected to a surge protector. Doing so will protect the product from damage caused by power surges. Surge protectors should bear the UL listing mark or CSA certification mark. Uninterruptible Power Supplies (UPS): Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply.
service personnel. 2. Conditions Requiring Service: Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: When the power supply cord or plug is damaged. If liquid has been spilled or objects have fallen into the product. If the product has been exposed to rain or water. If the product has been dropped or the cabinet has been damaged If the product does not operate normally by following the operating instructions.
Preface Thank you for purchasing Crystal Vision products. This user manual is to introduce the operations of Crystal Vision wireless HD systems in more details. If there is any other question which is not covered in this user manual, please contact Crystal Vision support at: support@cvtus.com Statement Though we apply all efforts to make the manual complete and accurate, there could still be some discrepancies due to products’ timely update.
Table of contents Preface ................................................................................................................................. 5 1. Product Overview 1.1 Product Introduction .................................................................................................... 9 1.2 Product Specifications ................................................................................................. 9 1.3 Product Key Features ......................................................
5.2.9 Wi-Fi Setup ..................................................................................................... 21 5.2.10 Repeater ....................................................................................................... 21 5.3 System Setup 5.3.1 General Setting 5.3.1.1 General Setting .................................................................................... 23 5.3.1.2 Time Setting .........................................................................................
5.3.5.8 IPC Maintenance.................................................................................. 43 5.4 Video Playback .......................................................................................................... 44 5.5 Video Backup ............................................................................................................. 45 5.6 Color Adjust ............................................................................................................... 46 5.
1. Product Overview 1.1 Product Introduction The Crystal Vision wireless HD NVR system is our new generation of NVR. It supports wireless Wi-Fi network video input, real time live view, video playback, and video backup. The NVR system can be widely used for surveillance of home, business, office, villa, etc. 1.
Camera: CVT3010W Mega Pixel 1.3MP Operation System Embedded Linux Image Sensor 1/4’ Progressive Scan Senor S/N Ratio > 39.1dB Resolution 1280 x 720 (16:9) High Definition Minimum Illumination Color: 0.1 Lux, B/W: 0.
1.3 Product Key Features 720p HD wireless network video recorder Built-in high-performance high-stability Wi-Fi router module; 720p NVRs support 802.11b/g/n protocol Add Wi-Fi IP network camera to NVR by auto match-code Video live view/ record/ playback/ backup Easy usability (wireless auto pair, setup wizard, frequently used function menu, plug and play) Support IPC with ONVIF & N1 protocol Network services supported: P2P, DHCP, DDNS, PPPoE, E-Mail, etc.
2.2 Monitor Display 1. Camera Title 2. Camera Time Stamp 3. Wi-Fi / Recording Mode 4. System Time 5. Cloud ID / System Internet Connection Status Camera wireless signal indication Motion record Time record Manual record 2.3. Mouse Operation The NVR is designed for mouse navigation. To use a USB Mouse (included), connect the mouse to a USB port on the NVR. Left Click A. Click to select a menu option A. Enter Main Menu Right Click Middle scroll B. Exit / Cancel A. Change drop down menu content B.
3. Installation & Connection 3.1 Installation Precautions Please refer to below tips while install and use the device: 1. To extend the life of the device, please keep the device away from water, high temperature, and dust. Use it in a well-ventilated place. 2. Please use SATA hard drive, USB devices and mouse purchased from authentic channels. 3. Before use, please ensure the NVR has correct ground connection. Power source should not exceed the indicated normal working voltage range in the specs sheet. 3.
3.5 Antenna Mounting Tips The NVR’s antennas radiate signals to all around. The signal pick-up is best while antennas are on same height and parallel. If the cameras cannot be at the same height with NVR, please keep their antennas parallel (up or down). 4. System Operation Introduction 4.1 Starting up Note: Please check the output voltage of the power adapter to make sure it is correct. Unstable power source may cause unstable working status or even damage to the NVR system.
Login After system initialized, the system will ask you to login to the system. Users must login to do further operations. Operation Steps: 1. Type in username. Default Username is admin. 2. Type in password. Default Password is empty, means no password, leave it blank. 3. Click ‘OK’, you shall be logged in to the system. Tip: The password can be combination of numbers, letters or * #. The password length must be less than 10 characters long. 4.
Network setting: Allows users to connect the NVR to Internet for remote access. Users can either check DHCP to allow NVR obtain IP address from router automatically, or manually set the NVR’s IP Address, Gateway, Subnet Mask, PPPoE, etc. Check DHCP, your NVR will obtain IP address from router automatically. Uncheck DHCP, you can also manually assign an IP address for your NVR by clicking ‘Manual Config’.
5. System Main Menu 5.1 Split Screen Select between ‘1x view’ (view a channel in full screen) / ‘4x view’ (view all channel in split screen). Tip: You can also double left click on the mouse to simply change between the 1 channel or 4 channel view. From 1 channel view you can also use the scroll to change between the channels. 5.2 Video Manage Interface that manage camera connections.
How to pair (sync) camera: 1. Connect the camera to your NVR via Ethernet cable, and power on both of the NVR system & the camera. The Ethernet port at the end of camera will blink, as shown in image below. 2. Right click your mouse to bring up the main menu, then click ‘Video Manage’. From the video manage click ‘Refresh’ on upper right and wait about 20~30 second, and you’ll see the camera displays in upper chart. 3.
5.2.3 Auto Add Function: Adding all of the cameras back into the system in case the camera has been deleted from the system, or after the NVR firmware update. Auto Add is different from the Match Code. This function help you add the camera to the system by reconfiguring the IP address, however, it does not change the connection type such as wire or wireless. When to use Auto Add: When the camera is out of the Wi-Fi range and want to connect the camera via hard wire connection.
5.2.4 Modify Function: Modify Camera information (Camera IP Address, Username & Password, etc..) Operation Steps: 1. Right click to bring up the main menu, and click ‘Video Manage’ 2. Select the camera from top chart you will like to edit and click ‘Modify’ 3. You can edit the camera information within this option. When you are done click ‘OK’ to save & exit. 5.2.5 Advanced Function: Supports multiple network segment search, allows for repeated & intelligent add.
5.2.7 Manual Edit Function: Edit Channel information such as: enable / disable channel, Protocols, IP address, port number, username & password, stream type, and image orientation. Enable Enable or disable current channel . Channel Current setup channel. Protocol Type of protocol (N1 as default for wireless connect). IP Address IP address for the selected channel. MAC Address Display Mac address of selected channel. Port Camera web port. Audio Format Does not support in current version.
The Air Bridge technology uses the cameras / IPC router as repeaters. This feature allow you to boost the Wi-Fi signal using the camera / IPC router located near by the camera with weak signal to boost & extend the range of Wi-Fi. This will increase the Wi-Fi range up to %150. Air Bridge setup guide Operation Steps: 1. Right click to bring up the main menu and go to ‘Video Manage’ 2. From the video manage please make sure you have all the camera / router connected and ready. 3. Click on the ‘Repeater’ 4.
Tip: If you have multiple air bridge to setup, please try to setup one at a time to avoid system error. NVR system & cameras need to be stay connected to constant power. If you are having an issue liking the camera with weak signal, please move the camera closer to the system to link the camera first. Once the camera has been link you can move the camera back to the previous location. 5.
5.3.1.2 Time Setting Function: Set Time Zone, System Date & Time. Time Zone: Select your local time zone Summer Time: Set summer time manually Date Format: Select date display format System Date: Set the system date System Time :Set the system time Sync Time: Enable to sync time via internet connection. (Internet connection requires) Time Format: Select time display format. (12h / 24h) Note: Disable ’Sync Time’ option to set the date & time manually 5.3.1.
OSD Alpha: Change interface opacity VGA Resolution: Change resolution of screen resolution TV Adjust: Screen display adjustment (Does not apply to model CVT9604E/8E) Auto Switch: Enable / Disable auto channel sequence Skip loss: Skip channel with no video source 5.3.1.4 HDD setting Function: Display hard drive information, and allows user to format the hard drive. Hard disk list – Display list of hard drive with informations.
5.3.1.5 Error setup Function: Enable / Disable System error notification. Error Type: Enable / Disable following system error notification Alarm – display red triangle bottom right of screen Buzzer – sound buzzer when error occurs E-mail notice – Send E-mail notification with error information. Tip: To use the E-mail notification you must first setup the E-mail under the ‘network’ > ‘e-mail’. 5.3.2 Recording Setup 5.3.2.
Setting up recording plan: 1. Right click to bring up the main menu and go to: System setup > Recording setup > Record Plan. 2. From the record plan select the ‘channel’ (camera #) you like to change setting. 3. Select the weekday. For 24/7 recording please select ‘Everyday’ 4. Select the time frame from the schedule 5. Select the recording mode. Time – 24/7 continuous recording Motion – Motion detect recording Sensor - Sensor trigger recording (Does not apply to model CVT9604E/8E) 6.
Sensor Area: Sensor description (ex. Hall, Door, etc) Sensor state: Current channel sensor status Alarm duration: Buzzer duration Record channel: Select which channel will be recording when alarm / sensor is triggered. Alarm: Display notification in NVR screen by red triangle at the bottom left. Buzzer: Sound buzzer when alarm / sensor is triggered. E-mail notice: Send E-mail notification when alarm / sensor is triggered. App alarm: Send app notification when alarm / sensor is triggered. 5.3.
Note: Remote view will only work when NVR is connected to the router and connected to the internet. DHCP is Enable by the default If the NVR system is connected to the internet, the ‘network status’ will display ‘healthy network’ If you have an issue with automatic DHCP, you can disable the DHCP and manually configure the IP address. Please refer to your router information. 5.3.3.
5.3.3.3 PPPoE Function: Supports access to the internet via dial-up connection. PPPoE Function: Enable / Disable PPPoE Username: Enter username for PPPoE server Password: Enter password for PPPoE server PPPoE Status: Current status of PPPoE connection PPPoE IP: Current IP address of PPPoE connection 5.3.3.4 3G (requires additional part & paid services) Function: This is to enable users who don’t have internet service to use USB hotspot to connect to the internet using the 3G connection.
Username: Enter username for 3G services provider Password: Enter password for 3G services provider 3G Status: Current status of 3G USB adapter 3G IP: Current 3G IP information 5.3.3.5 E-mail Function: Setup E-mail server information for e-mail alerts. E-Mail Function: Enable / Disable E-mail SMTP Server: Enter in the SMTP server address of e-mail services provider you are using.
5.3.3.6 Wi-Fi Setup Function: This option allows users to change NVR’s Wi-Fi SSID & password setting and some other router related settings Wi-Fi Version: Current Wi-Fi card version BSSIS: Wi-Fi MAC address ESSID: Current SSID information Password: NVR system Wi-Fi password information Wi-Fi Channel: Current Wi-Fi channel information Region: Wi-Fi Channel Region setup (Default: MKK) Connect Information – Display connected Wi-Fi camera with signal rate.
5.3.4 Channel Setup 5.3.4.1 Encode Setup Function: Display the camera current setup information. Such as stream, resolution, bitrate, frame rate, etc… Note: You can only check the current setting, and not able to edit any information. All the setting are fix and not changeable. 5.3.4.2 PTZ setup Function: Allow to add optional PTZ / Speed dome camera into the system. Pre-Requirement: Make sure the PTZ / Speed dome camera is connected to the system or same network via Ethernet cable.
5.3.4.3 Channel OSD Function: Allow user to change the name / title of each camera, and enable / disable the status display. Operation Steps: 1. Right click to bring up the main menu, and go to: system setup > channel setup > channel OSD. 2. Select channel you will like to edit the title and status display. 3. Type in the camera titles such as: Cam1, Front Door, Back yard, etc. 4. Enable or disable the ‘Status Display’ & ‘Connection Quality’ 5.
5.3.4.4 Video Detection Function: Allow system to trigger alarm, buzzer, E-mail & App notification when motion is detected. Operation Steps: 1. Right click to bring up the main menu, and go to: System setup > Channel setup > Video detection. 2. Select the ‘Channel’ (Camera) you will like to receive notification from. 3. Set the ‘Detection’ as ‘Motion’ and set the ‘Sensitivity’ of the motion detection. (Lowest: large movement to Highest: small moment detection) 4.
buzzer you will need to change the setting to 0 ~ 10 second and click ‘apply’ to save the setting and restart the system (exit system > reboot). 5.3.4.5 Bitrate Function: Display current bitrate usage of the each channel in real time. 5.3.4.6 Channel Detail Function: Display current camera setting such as: Resolution, Bitrate, and Firmware (s/w) version of all the connected cameras.
5.3.4.7 IP camera Function: Set the mounting position for panoramic camera. (For Panoramic camera ONLY) Operation Steps: Right click to bring up the main menu, and go to: System setup > Channel setup > IPcamera. Select the camera channel and select the fix mode (mount mode) depends on the cameras mount position. Note: The mounting type option only works for panoramic cameras. It supports panoramic cameras that support N1 protocol. 5.3.5 System Admin 5.3.5.
5.3.5.2 HDD info Function: Allow users to check the hard drive’s information including Model, Capacity, Used storage, and status. 5.3.5.3 System log Function: Allow users to search and check the system log file of the NVR system. Operation Steps: 1. Right click to bring up the main menu, and go to: System setup > System Admin > System log. 2. Select the event type from the drop down menu, and set the time rage and click ‘search’. 3.
5.3.5.4 User Function: Allow users to add, delete and edit username and password. Operation Steps: User password change 1. Right click to bring up the main menu, and go to: System setup > System Admin > User. (Log into username you will like to change password). 2. Click on the ‘Set password’ and type in old password (as default there is no password). 3. Type in ‘New password’ and re-enter the same password on the ‘Repeated’ for confirmation. (Password must be 0 ~ 8 characters long) 4.
Tip: The default username is ‘admin’, and default password is ‘(blank)’ - no password. Only ‘super users’ are allow to add, edit, and delete users and their permissions. Admin (Administrator) CANNOT be deleted. User Permissions Super user: Allow user to add, edit, and delete other user. Video Playback: Search and playback of recorded video.
4. 5. 6. 7. Check the 'Auto restart' box Select 'USB storage' from the drop-down menu. Click on the 'System' from the drop-down menu. Click on the 'Start' and click 'OK' on the popup window. Note: In case of the cameras lost the connection to the system after the upgrade please follow the instruction below: Adding disconnected cameras: 1. Right click to bring up the main menu, and go to: Video manage. 2. Click on the 'Refresh' from the right side menu 3. Wait for about 30 seconds and let the list occupy.
2. Enable ‘Auto maintenance’ by selecting ‘Once’, ‘Everyday’, or ‘Every week’ 3. Select the ‘date’, ‘time’, and ‘weekday’ to setup a schedule. 4. Click ‘Apply’ to save the setting Config Export: Export current setting to USB flash drive. Config Import: Import setting from the USB flash drive. Note: With ‘Auto Maintenance’ enable the system will be automatically restart on the selected date to fix any type of error or issue with the system.
5.3.5.8 IPC maintenance Function: Allow user to upgrade camera firmware. Operation Steps: 1. Right click to bring up the main menu, and go to: System setup > System admin > IPC Maintenance. 2. Check the select boxes next to the camera you want to update from the list. 3. Select 'USB storage' from the Firmware from drop-down menu. 4. Click 'Start' to start; this will open a confirmation dialogue box. Click 'Yes' to Confirm 5.
5.4 Video Playback Function: Playback recorded video. Operation Steps: 1. Right click to bring up the main menu, and go to: ’Video Playback’. 2. Select the date using the calendar. 3. Once you have selected the date click on ‘Search’ to load the time frame at the bottom. 4. The time frame shows the recording as bars from 0 to 24 hours. 5. Use the player control to ‘Rewind’, ‘Pause’, ‘Play’, and ‘Fast Forward’.
5.5 Video Backup Function: Backup the recorded videos in the hard drive into the USB flash drive You can back up the video to USB flash drive. Before you start please make sure to plug the USB flash drive into the NVR’s USB port. Operation Steps: 1. Right click to bring up the main menu, and go to: ‘Video Backup’. 2. Select the ‘Camera channel’ or ’All’ for search. 3. Select the record mode for search. (Select from ‘Manual’, ‘Time’, ‘Motion’) 4.
5.6 Color Adjust Function: Adjust the color and brightness of each camera. Operation Steps: 1. Select the camera you will like to adjust the color by ‘Double click’ on the camera image. 2. Right click to bring up the main menu, and go to: ‘Color adjust’. 3. You can change ‘Hue’, ‘Brightness’, ‘Saturation’, and ‘Contrast’. 4. When you are done click ‘Ok’ to save & exit. 5.7 PTZ Control (Requires PTZ camera) Function: Allow user to control PTZ camera. Operation Steps: 1.
5.8 Manual Recording Function: Allow user to overwrite any recording plan to record continuously. Operation Steps: 1. Right click to bring up the main menu, and go to: ‘Manual Recording’. 2. Select or deselect the ‘Channels’ 3. Click ‘Ok’ to save & exit Tip: Selected channels will enable the manual recording, and overwriting any recording plan. Deselecting the channel will disable the manual recording, and go back to regular recording mode. 5.
5.11 Fast Network Function: Allow quick network setup and auto configuration / manual setup. Operation Steps: 1. Right click to bring up the main menu, and go to: ‘Fast Network’. 2. Check the cloud status. (Online / Offline) 3. If the system is ‘Offline’ click ‘Auto Config’ to renew the IP address of the NVR system. 4. Click ‘Ok’ to save & exit. Tip: In case you have an issue with the IP address you can manually setup the IP address using the ‘Manual Config’. 5.
5.13 Exit System Function: Allow user to ‘Log out’, ‘System Reboot’, ‘Close Screen Display’, ‘System Shudown’ 5.13.1 Log Out Function: Allow user to lock the system by login out. Operation Steps: 1. Right click to bring up the main menu, and go to: ‘Exit System’. 2. Click ‘Logout’. Tip: Logout from the system to lock the system. 5.13.2 System Reboot Function: Allow users to restart the system. Operation Steps: 1. Right click to bring up the main menu, and go to: ‘Exit System’. 2. Click ‘Reboot’.
5.13.4 System Shutdown Function: Allow user to power down the system. Operation Steps: 1. Right click to bring up the main menu, and go to: ‘Exit System’. 2. Click ‘Shutdown’ > ‘Yes’. 3. ‘Unplug’ the ‘power adapter’ once you see the message “You can power of the machine now.” Tip: To turn the system back on simply plug the power back into the NVR system.
6. Remote view. Note: Before setting up the remote view for the smartphone or PC please make sure the NVR system is connected to the internet router / modem via Ethernet cable, and make sure it is ‘Online’.
6.1 Smartphone (Android / iOS) Operation Steps: 1. Download the free application IP Pro from Google Play or App store, and install it on our smartphone. 2. Open up the application and if you are a new user, please tap the ‘Register’ to create an new account for the IP Pro. Creating an account will allow you to view your camera on any mobile devices using the same account. 3. After you have log in to the application tap ‘+’ at the top right corner, then tap ‘Add device by ID’ (Android) or ‘Cloud ID’ (iOS) 4.
‘Add’. When you are done click ‘live Online’ to start the live view. 5. If this is your first time using the web viewer, please click ‘Install / Update Controls’ to download and install the ‘Webclient.exe’ (web viewer) control. Internet explorer will be close during the installation. 6. Once the installation is finish, repeat steps 1 ~ 3 to log in back to the web viewer again. 7. After you have logged into the web viewer you will see a pop up message at the bottom of the Internet Explorer.
6.3 CMS software for Windows & Mac Function: Allow user to remote view from PC. Using the CMS software you can connect more than one NVR system at the same time. 1. Go to our website at: www.cvtus.com > support > download 2. Download the ‘EseeCloud’ and install it on your computer. 3. Once installation is finish run the software and log in using the default username & password. (Default username: ‘admin’ / password ‘(blank) – no password’) 4. After you have log in to the system go to ‘Device management’ 5.