User`s guide
100  Guardall Director V4.74 User's Guide  21-0381E v4.7.4 
Local user admin. (via keypad) is supported in all 
systems, while local system configuration is supported 
only in single panel systems set to "Feature Set" 1, 2, 
3, or 4. 
The "Service PIN" can be changed only through the 
Guardall Director software (the value at the panel is 
ignored / over-written). 
For details on "Master Panel", "Feature-Set", or 
"Service PIN", refer to "Account-Wide Panel Settings". 
Schedule 
- Type: Whether the connection / update is to 
occur only once, or as per a rotating schedule 
(hourly, daily, or weekly). 
On next Call:  This pertains to the next time a 
connection is initiated. Tip
: This can be set up ahead 
of time, allowing a technician at a new site to request 
a 'remote update' once the installation is complete. 
- Start Date: The date that the communications 
session is to occur. (The default is 'today'). 
- Start Time: The time that the session is to 
occur. (The default is 'now/immediate'.) 
Client/server Systems: The date and time are as per 
the Guardall Director server PC. If this is different 
relative to your workstation, you may to need to 
compensate. Director-Server PC
: This is the PC that 
includes "...Director-Server.exe". 
- Quick Update (V4.5): This sets scheduled 
updates to trigger 'right-away' (once 
communications is available) whenever 
changes are pending for users and/or 
authorities—rather than waiting until the 
scheduled time. 
Frequency 
- Stay Connected: Guardall Director will 
maintain a 'Normal' connection after 
transferring or synchronizing settings, to allow 
for real-time monitoring (through the 
monitoring window), and checking status of 
items, or controlling items (through "Control & 
Status" in the tree). 
Viewing the Status of Previous 
Communications Sessions 
Tip: The most common reason for a failed 
communications session is a faulty physical connection, 
or incorrect communications settings. For details on 
initially setting up a panel connection, refer to "New 
Installation? Try the Wizard!", or "Panel Connection 
Overview". 
Completed Communications Sessions 
The "Communications Completed" screen 
shows details on previous (and/or failed) panel 
communications sessions (panel updates).  
This allows you to check which connections or 
update sessions were successful, and/or look 
into why a session may have failed. 
For details on communications / update sessions that 
are either presently active, or scheduled for some time 
in the future, see "Activating Communications and 
Transferring Panel Settings", previous. 
Also See
 (V4.4): Another place you can check the 
status of a prior communications session is through the 
Account Status feature. 
Details
: Account Status, Status  
 Checking Account Status 
Event Message
: A single "Comms Panel Fail" message 
will be generated if a panel connection is dropped, or at 
the beginning of a block of consecutive failed 
connection attempts. 
Viewing Details on a Previous Update 
Session or Attempt 
Select Communications from your MyTools 
bar,  or
 click [Communications] in the 'tree', 
and select Completed). 
Then, use the Grid / Form toolbar-button to 
select your preferred view-mode. 
Forms view: Details for one communications session at 
a time; Grid View
: All current sessions in a list. 
Select the desired communications session in 
the list. 
Tip: In 'forms' view, you can select a session at the 
bottom of the form, or use the 'browse' buttons to move 
through the list. The status details and other 
information will be shown for your selected 
communications record. 
Each communications session produces multiple 
log entries. (Click "  " to browse through the 
previous few entries to see all information for each 
communications session.) 
Multi-Account Systems
: In forms view, sessions are 
listed in order--regardless of which account they pertain 
to. To find a session for a specific account, switch to 
Grid view, and locate/select the session (and return to 
Forms view if desired). 
Note
: Session #1 is the most recent, while the highest 
numbered session is the oldest. 
If the desired communications session is not listed, this 
means that it has not yet started (i.e., scheduled for 










