User`s guide

106 Guardall Director V4.74 User's Guide 21-0381E v4.7.4
Updating Panel Firmware
Flash Firmware
This screen allows you to update
panel firmware from any Guardall
Director workstation.
Note: In general, a panel firmware update
does not affect configuration data stored at
the panel.
Before You Begin
 You and the workstation must have
permission for this feature;
 The software must be set/able to
communicate with the panel;
 "...Director Communications.exe" must be
running—but with no connection to the panel
yet.
Detail: If the LCD/Telephone icon on the Windows
taskbar is black-and-white (colour = running), start the
communications service by right-clicking the icon, and
selecting "Start Communications".
Related Topic
: Serial Port / Modem Setup
(Communications Manager)
How to Get Here
MyTools Bar: Account Status, then select the
"Flash Firmware" tab.
In the Tree
: YourAccount, Account Status
Flash Firmware 
Note: This feature uses a custom view. (The
Form/Grid toolbar-button will not be available.)
Steps
1) Obtain the latest/desired firmware update file
(.FMW) from your support representative or
website.
2) Ensure this software has been made aware
of your new file.
(This is described previously.)
3) Go to: "YourAccount, Account Status", and
select the "Flash Firmware" tab.
4) Locate the desired panel, click the small box
on the left to select that panel, and then click
[Start Download].
Tip: To show or hide panels in a panel group, click the
small "+/-" square on the left.
5) Refer to the screen details for
[Start Download], and [Change File] to
finish your selections and start the update
process.
6) Watch for status details on-screen as the
update progresses.
Tip: If you run into a problem, you can switch to
the 'Status' tab to see details on what happened.
Related
: Status 
 Checking Account Status
On This Form (Flash Firmware )
- 1
st
Column (arrow pointing down): This is
what you click to select a panel in the list.
- Panel: This is what you click to select a panel in
the list.
Tip: To show or hide panels in a panel group, click the
small "+/-" square on the left.
- Version: This shows the firmware revision of
the panel—as checked during the last
communications session.
- Information: This area shows status
information while the panel update is in
progress.
- [Start Download]: This opens another screen
to allow selecting a firmware update file, and
starting the update process.
YourAccount Account Status Flash Firmware 