User`s guide
21-0381E v4.7.4 
Welcome Report Control 
Admin  Sys Config  Tech-Ref 
131
Users 
Users are the persons authorized to use 
system keypads and/or gain entry to controlled 
areas. Each user can have unique authorities, 
keypad language, etc. 
The user topic includes information pertaining 
to each user, and provides access to the 
optional card-badging feature. 
 The number of users to be supported depends on 
your software version and licensing. For details, refer 
to "Software Activation and Licensing", and "System 
Capacities".  Additional users (and authorities) would 
typically need to be set up for a 'Panic Token' 
application. For details, see the "Special Attributes" 
selections under "Authorities for Users / Entrants". 
UK / ACPO Systems
: A service login will require a 
second ID & PIN via user 001. This user's default PIN 
(7793) can be changed as desired. 
Visitor-Related Features 
A number of features are provided for handling 
visitors in your facility: 
 Authority parameters can be set up to 
determine the doors and features the visitors 
will be able to access; 
 Each card can be assigned an activation and 
expiry date and time; 
 Cards can be set as "Escort Required" to allow 
tracking them without providing access to 
controlled areas on their own; 
 You can leave a visitor's PIN blank to block 
access to LCD keypads; 
 Reader(s) can be set to disable different types 
of cards when presented. 
Suite-Security Keypad Users 
Users to be associated with a suite-security 
keypad (monitored apartment or facility) are 
assigned in a special way. Blocks of 8 users 
are reserved for each keypad when adding 
and setting up the keypads. 
These users must
 be defined within the 
appropriate user-ID range associated with their 
suite security keypad. 
To check (or set) the user-ID range for a specific suite-
security keypad refer to "Suite-Security Keypads and 
Related Settings". 
Multi-Tenant Facilities 
A facility with multiple tenants (such as a row 
of shops) can be managed as a single 
account. This requires that blocks of user-IDs 
and authorities be reserved for the users in 
each tenant facility. 
The authority to edit specific blocks of users 
and user-authorities is set within each user's 
authority. This allows persons within each 
facility to use an LCD keypad to edit their own 
users, without allowing them to edit users in 
other facilities. 
For details, refer to "Authorities for Users / Entrants". 
Users who can Enter During 
Communications-Failure' 
Up to 10 users can be set up for door-access 
in the event of any door control module(s) 
being unable to communicate with the system 
panel. If using this feature, be sure to make a 
list of the No./ID the system assigns to these 
users as you go along. 
For details, refer to "Door Fall-back Mode" under 
"System Card-Access Settings", and the section on 
"Fall-Back Users". 
Elevator (Lift) Cabs
: This feature is also supported for 
individual elevator (lift) cabs. To enable "Fallback 
Mode" for an elevator, refer to "Elevators (Lifts) and 
Associated Readers". 
How to Get Here 
MyTools Bar: Users 
In the Tree
: YourAccount, Users 
Multi-Account Systems: First select [Account Folders] 
in the 'tree', and locate and double-click the desired 
account. 
Tip: The Grid / Form toolbar-button allows selecting 
your preferred view-mode. 
Things You Can Do 
 Add a New User: Click [+] at the bottom of 
the form, or right-click the form and select 
Add New from the pop-up menu. 










