User`s guide
21-0381E v4.7.4 
Welcome Report Control 
Admin  Sys Config  Tech-Ref 
141
Tips: User names and IDs will be included 
in the list only for cards that were identified 
as lost through the "Users" screen. To sort 
the list by card number, user name, etc., 
click the desired column heading. If sorting 
by card numbers, notice that any leading 
zeros are dropped. 
Related: YourAccount, Users 
 Users (Entrants / Panel Users) 
------------------------- 
- Enter Lost Card Number: This area 
on the upper-right is where you enter a 
card number to be identified as 'lost'. 
- [Add]:  After entering a card number, 
click [Add] to add it to the list of lost 
cards. 
Note: Cards that are assigned to a user cannot be 
added/identified here. (You must first assign a 
different card number to the user.) 
Alternative
: You can also set the user as "Lost" from 
within the user screen. That approach is typically 
preferred since the user data will be transferred to 
here automatically (incl. user name and ID). 
Related: YourAccount, Users 
 Users (Entrants / Panel Users) 
- [Card Found]: This removes a presently-
selected card from the list. (Click within the 'row' 
for the desired card, and select [Card Found]. 
Tip: This will make the card number available for use 
in the system. (i.e., it can be assigned to a user if 
desired). 
Fall-Back Users (Can Enter 
During Comms Failure) 
Fall-Back Users for a Panel 
At each panel, various card-access modes are 
supported for use in the event of a 
communications failure (i.e. a door or elevator 
controller module being unable to 
communicate with the system panel). This 
feature (door fallback mode), includes a 
selection for letting up to 10 specific users gain 
entry during the 'comms failure'. These users 
are known as "Fall-Back Users". 
Elevator (Lift) Cabs: This feature is also supported for 
individual elevator (lift) cabs. See: Elevators (Lifts) and 
Associated Readers 
Ensure 'Fall-Back User' Mode is 
Enabled 
How to Get Here 
Multi-Account Systems: First select [Account Folders] 
in the 'tree', and locate and double-click the desired 
account. 
MyTools Bar: System Access 
In the Tree
: Configuration  (click the "+"), 
System, Access 
(Under the specific panel 
group and panel--if listed in the 'tree'.) 
Related Topic: "Other Desktop Choices" 
Steps: 
Ensure you are in "Forms" view (click the Form 
/ Grid toolbar-button if needed). 
Select the "Special" tab, and then ensure 
Door Fallback mode is set as "10 fallback 
users". When finished, click [Save]. 
"Fallback User" will now appear at the bottom of the 
'Configuration' area of the tree (for the specific panel). 
To set the "Fallback Mode" for an elevator (lift) cab, 
refer to "Elevators (Lifts) and Associated Readers". 
Configuration System Access Special  










