User`s guide

21-0381E v4.7.4
Welcome Report Control
Admin Sys Config Tech-Ref
145
Checking for Database Conflicts
To check for database vs. panel
conflicts, open the Tools menu, and
select Check Database for
Conflicts. Then, refer to the item-
descriptions for this screen while
viewing the list.
If logged into Multiple Servers: This feature
pertains to one server at a time. (Go to
[Servers] in the 'tree', and double-click your
desired server or an associated account.)
Finding an Account (by ID), and
Correcting Conflicts
To locate an account by ID-number,
select [Account Folders] in the 'tree'.
If you have multiple Account Folders: Right-
click a blank area in the right-hand side of
the screen, and ensure "Show All Accounts
Under this Node" is selected. Tip: To sort
by account IDs, click the column heading.
[Account Folders] (in the 'tree')
Then, locate (and double-click) the account in
the list on the right-hand side of the screen.
To correct a conflict, select the specific topic
through the 'tree' or MyTools bar (such as
"User"), and follow the conflict resolution
screen(s) that appear.
For details on responding to an individual conflict
resolution screen, click the specific screen and then
press F1 (or check the index for a topic on correcting
conflicts).
Updating/Synchronizing Panels
: For details on
setting up a communications session with a panel, and
transferring or synchronizing data, refer to "Panel
Communications and Updates".
This screen shows a list of conflicts between the
software database, and settings stored at the
individual sites/panels.
- Form name, Account ID: Listed items pertain
to the topic/form that contains a conflict, and the
ID number of the specific account (NOT the
item/user ID).
Panel vs. software conflicts should be corrected
before you proceed with any additional database
maintenance steps.
Client/Server Systems:
Checking to See Who Else is
Logged onto the Database
To check/repair the system database, all
'copies' of the Guardall Director software, and
panel communications software must be shut
down (i.e., on all Guardall Director PCs).
You can check to see if any other operators
are presently logged onto the central database
by opening the Tools menu, and selecting
W
ho is Logged In).
If logged into Multiple Servers: This feature also works
with a multi-server login (the list will show operators
logged into each server).
Tools (Menu) Check Database for Conflicts