User`s guide

21-0381E v4.7.4
Welcome Report Control Admin
Sys Config Tech-Ref
173
test authority, and the ability to change the time and
date.
- Service PIN Mode (V4.4): This sets the
operating characteristics of the service PIN.
Permanent: The service PIN entered under [Change
Service PIN] will remain in effect until changed
manually.
Six digit PIN of the day
: This is a special calculated
PIN based on the date, your dealer code/ID, and other
factors. Contact your central monitoring facility to
obtain the required service PIN for the present day.
Note
: [Change Service PIN] will not function while
this mode is in effect.
Related: YourAccount, Account Information,
Setup, "Dealer ID"
 Account-Wide Panel Settings
- [Change Service PIN]: Allows changing the
PIN required for a service person (user 00) to
access the panels in this account.
After changing the Service PIN, ensure the panel is
updated right away. For details, refer to "Panel
Communications and Updates".
Configuring a panel through an LCD keypad is
supported only in single-panel accounts set to "Feature
Set" 1-4 (see previous). Exception: Programming of
modules that require keypad programming (HSC/printer
module, RF module, & Smart-PODs, plus associated
I/O set-up) is supported in all systems.
 Shared Users and Shared
Holidays 
These tabs appear if you have shared users
and/or holidays set up.
Related Topic: "Users and Holidays Shared Across
Multiple Accounts" ("Phase 4: Assign Shared Items to
Accounts")
Event Responses for
Acknowledging Alarms
Event responses
Sample event responses can be set up ahead
of time to make things easier for operators
when they are acknowledging alarms.
Related Topic: "Dealing with Alarms (Comment /
Resolve)". Tip
: Click the Coloured Box for an Alarm
Message
How to Get Here
MyTools Bar: Event Response
In the Tree
: YourAccount, Account
Information
(click the "+"), Event Response
Multi-Account Systems: First select [Account Folders]
in the 'tree', and locate and double-click the desired
account.
Tip: The Grid / Form toolbar-button allows selecting
your preferred view-mode.
Things You Can Do
 Enter a New Event Response: Click [+] at
the bottom of the form, or right-click the form
and select Add New from the pop-up menu.
 View/Change an Existing One: Select one
from the pop-up list at the bottom of the
form.
 Search for an Event Response: Click [+]
at the bottom of the form, or right-click the
form and select Add New from the pop-up
menu.
Tip: You can search by name or the 1
st
few
characters--e.g., nam*

 Delete an Event Response: Right-click a
blank area on the form (
If grid view: Right-click
the item in the list
), and select "Delete". When
prompted to confirm, select Yes.