User`s guide

244 Guardall Director V4.74 User's Guide 21-0381E v4.7.4
ISM panels (square mainboard) use a built-in
modem/dialler for small accounts, or an
external modem as described below.
Tip: For details on wiring and modem set-up, refer to
the Hardware or Commissioning guide for your panel.
Modems that support a connection speed of
38,400 baud are required (e.g., V90
compliant). It is best to use the same brand at
the PC and panel(s). A US Robotics Sportster
56K modem is recommended.
The LASAT Safire 560 Voice Modem has also been
tested, and can be used if desired. Exception
: This
modem cannot be used in conjunction with the Bell 103
(300 baud) support which is built into the panels. Bell
103 connections require a USR Sportster 56K modem
at the PC.
Modems for panels must support a standard serial
connection. As well, these modems must support
"Auto-Answer", and a connection speed of "38,400
baud"—either through physical switches, or
programmable in 'Flash' memory that is not affected by
power failure.
Where panels are to dial into the Guardall Director
system to transmit activity messages, each panel
requires its own dedicated modem. Otherwise, up to 30
panels can be connected together (via RS485) to share
a single modem.
Notes
: Modems require a direct/analogue telephone
line. Our testing was done using a US Robotics
Sportster 56K modem. We provide details on how to
set up this model of modem. Other brands and models
may require more detailed knowledge of modem
configuration.
Printer and Parallel Printer Port
For printing reports, you can use any printer
supported by your version of Windows
(capable of printing at a suitable speed under
MS Windows).
System Panels
Main panels must have an up-to-date main
board and 'EPROM' chip to be compatible with
this software. Existing/older panels must be
upgraded or replaced.
Tip: For details, refer to the
instructions provided with your panel upgrade kits.
For the Photo-Badging Option
The photo-badging option supports these
devices:
Video capture device
: This feature works with
any video or frame-grabber board and
supported camera, or any video capture device
that is compliant with the "TWAIN" or "Wintab"
standard.
Writing Tablet
: Any writing tablet that works
with your version of Windows can be used to
capture signatures. Signatures can also be
photographed, or entered using your mouse,
but a writing tablet is generally recommended.
Card Printer
: Any desired printer can be used
that works with your version of MS Windows.
Installation: These items must be installed as per the
manufacturer's instructions provided with them.
Tip
: If you have access to the internet, it is always best
to download and install the latest drivers available for
your devices.
Serial Port Installation and Set Up
Each PC to be associated with direct or
modem panel connection(s) must have free
serial port(s) available. Tip: In a multi-PC
(client-server) installation, the panel
connections can be spread across multiple
PCs as desired.
Windows will normally auto-detect the new
serial card/port when you start the computer
(after installing the new serial card).
Alternatively, you can select Add New
Hardware from the windows "Control Panel".
For details on installing or setting up a serial
card that is not
'plug-and-play', refer to the
documentation provided with the serial card.
Note: This software requires serial ports that are NOT
sharing computer 'resources'. Check to ensure that all
applicable serial ports (COMx) are set to a unique
interrupt (IRQ) and address (I/O range). This can be
done through the Windows 'Control Panel'. (From the
Start menu, select Settings, Control Panel, System,
and Device Manager.)
A bus mouse can be installed to free up an additional
serial port if required.