User`s guide

21-0381E v4.7.4
Welcome Report Control Admin Sys Config
Tech-Ref
245
Windows Settings Required
Microsoft Internet Information Services
(IIS)
Beginning with Director v4.7, you must ensure
that the Microsoft Internet Information Services
(IIS) component of Windows is NOT installed:
1) Open the Windows control panel: [Start]
menu, select Settings (if applicable), and
then Control Panel.
2) Double-click Add or Remove
Programs, and then select
Add/Remove Windows Components
on the left.
3) Look for Microsoft Internet Information
Services (IIS) in the list. If it is NOT
selected (no check-mark), you can
simply cancel out of the screen.
4) If it IS selected (check mark), click to
unselect it, and then use the [Next] and
[Finish] buttons to complete the
process.
Windows Date-Format
For Year-2000 compliance, the short-date
format for Windows must be set to include a 4-
digit year (yyyy).
1) Select Settings (from the Start menu), and
then Control Panel.
2) Double-click Regional Settings, and then
select the Date tab.
3) In the "Short Date Style" area, enter or
select a value that includes yyyy (4 digits)
for the year (such as yyyy-MM-dd). Then,
click Apply to see a sample in the "Short
Date Sample" area.
4) Click OK when finished.
Windows' Display Settings:
Access the Windows 'Control Panel' by
opening the Start menu, and selecting
Settings, and then Control Panel. Then,
double-click Display, select the Settings tab,
and set these items:
 1024 x 768 (XGA) resolution if supported,
otherwise, 800 x 600 (SVGA).
 High-colour or true-colour if supported,
otherwise "256 colours";
 Small fonts (NOT
large fonts). Tip: Click
[Advanced] to check the font size.
Click OK when finished, and respond
appropriately to any additional screens that
appear.
Windows Authorities:
General Authorities
:
+ Windows
administrator authority is needed when
installing the Guardall Director software, or setting up
ports and/or modems through the Guardall Director
communications software.
Windows Firewall Settings
+ Beginning with Windows XP with service
pack 2 (SP2), MS Windows includes a
software firewall that blocks unauthorized
access through a network and/or the
internet. Director software components
and the ports that they use must be
identified to the Windows firewall. This is
covered in its own section (>>).
To Allow Database 'Backups' to a Shared
Network Drive
The "MSSQL$Guardall" ** service must be
started using a domain account, and that
account must be given 'write' access to the
specific logical drive/folder used for database
backups.
** SQL Server Exception: If the Director database is
being managed through SQL Server, the
service/instance will be called “MSSQLSERVER” (or
something else as defined by the SQL Server
administrator.
Steps:
Phase 1: Director-Server PC (The PC that
includes "...Director-server.exe"):
 From the Windows [Start] menu, select
Settings, Control Panel, Administrative
Tools, Services;  Double-click
MSSQL$Guardall (e.g., or MSSQLSERVER);